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Overview of Mercure Box Hill Burford Bridge Hotel

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Featured Image
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
UNESCO Sustainable Property

Mercure Box Hill Burford Bridge Hotel

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationJuniper Hall Field Centre8 min walk
    Popular LocationSurrey Hills14 min walk
    Popular LocationDenbies Wine Estate17 min walk
    AirportLondon (LGW-Gatwick)28 min drive

Choose dates to view prices

Classic Double Room

4.1/5 guest room rating
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Privilege, Double Room

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

4.1/5 guest room rating
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room

4.3/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

About this area

Dorking

Near a train station and in the mountains, Mercure Box Hill Burford Bridge Hotel is in an area with good airport proximity. Chessington World of Adventures is a popular attraction and the area's natural beauty can be seen at Surrey Hills and Sandown Park. Looking to enjoy an event or a game while in town? See what's happening at Epsom Downs Racecourse or Cobham Training Centre.
Popular Location

What's nearby

  • Box Hill - 1 min walk
  • Juniper Hall Field Centre - 8 min walk
  • Surrey Hills - 14 min walk
  • Denbies Wine Estate - 17 min walk
  • Polesden Lacey - 9 min drive

Getting around

  • Dorking Box Hill and Westhumble Station - 8 min walk
  • Gatwick Airport (LGW) - 29 min drive

Restaurants

  • Emlyn Restaurant — 1 min walk
  • The Gallery Restaurant — 17 min walk
  • Red Bar & Lounge — 3 min drive
  • Two Many Cooks — 3 min drive
  • Chilli & Spice — 3 min drive

About this property

Mercure Box Hill Burford Bridge Hotel

4-star eco-friendly hotel near Surrey Hills
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool are onsite. All 57 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, hair dryers, and safes.
Mercure Box Hill Burford Bridge Hotel offers 57 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 01 2020 to March 8 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 92 out of 209 reviews
5 - Excellent 44%
Rating 4 - Good. 75 out of 209 reviews
4 - Good 36%
Rating 3 - Okay. 19 out of 209 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 209 reviews
2 - Poor 8%
Rating 1 - Terrible. 7 out of 209 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Would TV kept turning on and off which was a bit irritating but otherwise great stay.
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Outraged
Hotel great but have been ripped off by the car parking i paid for the parking through the hotel only to then have a parking ticket sent to my house saying i owe £100 but £60 if i pay within 14 day!!! Outraged.... I never got a receipt for the parking from the hotel which i asked to be emailed to me (and no its not in my spam folder) and now i have to fight to not pay this fine!!! I cannot call the hotel direct as there is no direct number due to this being a chain hotel. The staff were great at the time and couldn't help me enough on site so please do take that into consideration when booking . They really will go above and beyond for you but the after care from the hotel chain has really let them down.
Stayed 1 night in Nov 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Business traveler
Liked: Staff & service
Nice location. Good rooms. Great service
Food on room service was terrible. Lasagna was cold. Good comfy bed. Bathroom not the cleanest. Found hairs in the bath and around the toilet. Also when booking it made no mention of having to pay £10 per night for parking. The hotel actually comes up under the free parking option. Really angry about that.
Stayed 2 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020