Ratings based on 220 Verified Reviews

3.8 out of 5
81% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
4 out of 5
for Everyone
by A verified traveler

Overnight stop

Posted Nov 9, 2016 on Ebookers
Location: Bournemouth central was an easy twenty minutes walk
Great - mattress hard and so didn't sleep that well but the breakfast was fantastic
5 out of 5
for Everyone
by A verified traveler from m

Lovely place friendly staff very clean

Posted Oct 28, 2016
Pros: Very friendly
Cons: .
Location: .
Really enjoyed our 2 night stay with the family. Very friendly staff, great salsa entertainment. Good food & beer
4 out of 5
by A verified traveler

Clean, friendly and great food.

Posted Oct 24, 2016 on Hotels
Lovely clean family room and the food was amazing !
2 out of 5
by A verified traveler from UK

Is it a Pub or a Hotel?

Posted Oct 10, 2016
Pros: Friendly and helpful staff
Cons: Noise in the bedrooms at night. Expensive for what is on offer.
Location: Good location,
The owners need to make up their minds as to whether they are running a pub or a hotel, because currently, especially for those who stay in the rooms at the front, the noise from the pub below means that it is very difficult to sleep until well after midnight. Music beat echos round the rooms; voices and laughter are unacceptably loud. The rooms themselves are on the small side and cramped and somewhat in need of modernisation. Overall rather too expensive for what is on offer. Having said that the staff are very friendly and helpful and the food is good pub food. Breakfasts are very good. Good on site free parking and close enough to the town center to be a reasonable taxi ride away.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 7, 2016 on Hotels
4 out of 5
by A verified traveler

Excellent, superb friendly staff, attentive

Posted Sep 19, 2016 on Hotels
Recommended. Quick check in. Friendly and attentive staff, clean comfortable rooms, although shower curtain was a bit iffy. Cracking ale selection and excellent breakfast.
2 out of 5
by Susan from the North of England

Family room not suitable

Posted Aug 21, 2016 on Hotels
This is the first time I have ever written a review, people only are more passionate about doing so when you have a bad experience. The hotel isn't terrible, but we would consider ever staying at it again. The mattresses on the beds were old and the springs could be felt through the night. The room was not clean enough for my standards, I moved the double bed slightly and there were crisps on the floor from the previous occupants. The bedding was terrible, the bottom sheets were not tightly put on the mattresses and there was an uncomfortable mattress protector under the sheet (no idea why they want to protect such bad quality mattresses anyway! Remaking the bad for my son I pulled the sheet off and between the sheets was a thick long black strand of hair....very poor housekeeping. For a family room, the room was not suitable, it had a sash window that could be opened fully and was very unsafe with young children in the room and no bath was disappointing as most families do use a bath to wash their young toddlers not a shower. The only plus points were the staff were very friendly and the food in the pub restaurant was very nice.
4 out of 5
by les

Posted Aug 15, 2016 on Hotels
Very Pleasent Friendly and helpful staff
5 out of 5
by michael from somerset

Posted Aug 9, 2016 on Hotels
nice hotel,easy parking and a very nice breakfast.