Hi Adeel,Sorry we didn't meet your expectations on your recent visit. I find this surprising as this is out of keeping with our recent reviews. With no reason given it is not possible to respond. I have checked with Reception and it would seem you raised no issues while you were here either.

Hi Melissa,many thanks for taking the time to leave a review. Pleased to read thatyou found our staff friendly and your room spacious.I will pass your feedback about the Jacuzzi on to the Spa Company as they are a separate business from the Hotel.

Hi Mary Anne,Thank you for your recent 5 out of 5 review. Delighted that you enjoyed your stay with us and hope you will come back soon.

Hi Sandra, thank you so much for your 10 out of 10 review. I will pass your feedback onto our team, they always appreciate hearing when our guests have enjoyewd thier time at the hotel. We hope next time you visit West Dorset you'll come and stay with us again..

Hi Nathan, thank you so much for your 10/10 review. Really pleased that you found the Hotel the perfect place for your stay. Hope you'll come and stay again next time you visit West Dorset.

Hi Lisa, thank you so much for your 5 out of 5 review. Delighted that you enjoyed your stay with us. Hope you will visit us again next time you are in West Dorset

Hello Jean, many thanks for your 10/10 review following your recent stay with us. Delighted to read that you thought our Hotel is the cleanest you have ever stayed in, and I have passed this onto the House Keepers. Pleased you found some lovely local pubs while you were here and that you also though Breakfast was excellent. We hope you will come an stay again next time you visit West Dorset.

Hi Emma,Thank you for reviewing your stay. We hope you will come and stay again next time you visit West Dorset.

Hi James, thank you very much for your 10/10 review. Delighted to read that you had a very nice stay and that you loved breakfast! Also pleased that you found our staff to be very attentive. We hope you'll come and stay again next time you visit West Dorset.

Hi Jackie,Many thanks for your 10/10 review. We really appreciate you taking the time.Delighted that you enjoyed your time here and hope that next time you visit West Dorset you will come and stay again.

Hi J,Many thanks for your 10/10 review. Delighted that you enjoyed your stay and hope you will return soon.

Hi James, many thanks for your 10/10 review. Delighted that you enjoyed your stay with and found the Hotel to be fantastic value. We hope you'll come and stay again next time you're in our part of the world.

Hi Martin,Many thanks for your 10/10 review. Delighted that you enjyed your stay with us and hope next tme you visit West Dorset you will come and stay again.

Hi Takemi, thank you for your recent review. Unable to respond or learn from where we possibly didn't meet your expectations as you simply left a rating with no feedback.

Hi Jac,Many thanks for your 10/10 review. Delighted that you enjyed your stay with us and hope next time you visit West Dorset you will come and stay again.

Hi Sue,Many thanks for your 10/10 review following your recent stay with us. Delighted that you had an enjoyable experience. We do hope you will come and stay again next time you are visiting West Dorset.

Hi Salim, many thanks for your 10 out of 10 review. Delighted that you enjoyed your stay and we hope next time you visit West Dorset you will come and stay with us again.

Dear Kathleen, many thanks for your 10 out of 10 review. Delighted that you enjoyed your stay with us and hope you will come and stay again next time you are visiting West Dorset.

Hi Rodney,many thanks for your 10 out of 10 review. We're delighted that you had a comfortable stay and thought our staff good and friendly. The Hotel's location on the edge of the West Dorset AONB puts us in the middle of everywhere and, as you say, with the A37 next to us you can get to the local sights, towns and attractions with minimal fuss.

Thank you for your 5 out of 5 review, we look forward to seeing you at The George Albert Hotel again.

Thank you for your 10 out of 10 review, we look forward to you staying with us again at The George Albert Hotel.

Dear Christopher, many thanks for your 10 out of 10 review. Glad you enjoyed your stay and hope you will stay with us next time you are in West Dorset.

Hi Jason,Thanks for your review. We hope you will stay with us again next time you're in West Dorset

Hi Steve,Many thanks for your 10/10 review. We hope you'll come and stay again next time you're in West Dorset

Hi Toby, hard to respond when you simply left a score. We can say that the booking confirmation letter you received explains everything quite succinctly as to what you can expect on arriving here. Our Duty Manager didn't receive a call from you with any questions, requests or issues. We have checked your room and everything you needed was present and ready for you, big comfy super king bed, crisp white bedlinen, spotlessly clean en-suite bathroom, fluffy white towels, plenty of tea, coffee, biscuits etc. You didn't appear at breakfast, you simply left having said nothing then leave a rating of "2". We would suggest in future maybe call and book with the actual hotel not some faceless OTA or maybe even read your booking confirmation email from the OTA.

Hi Samantha, Thank you for your 10/10 review and for choosing the George Albert Hotel. It was a pleasure to have you to stay. We trust you had a good journey home and hope you'll come and stay again next time you visit West Dorset

Good afternoon, I am pleased you enjoyed your stay with a comfortable bed and a clean hotel, booking through a 3rd party such as Expedia even though we give them as much information as we can regarding the hotel and it being room only for 2021 with no food served. The hotel is situated quite far from Weymouth as we are on the A37. I am sorry you feel you were mislead. Kind Regards Guests relations Manager

Dear Anonymous, Thank you for your review. We have checked our records and have not had a 'no show' since we reopened mid-June. The Hotel is open 7 days a week and reception open from 9am to 5pm everyday. We find it hard to believe that you called the Hotel for 'hours' and no one answered the telephone even once. We have also checked our emails and found no emails requesting a refund due to being unable to come and stay due to Covid-19. If, as your review shows, you booked through a third party online travel agent such as Expedia, your first port of call would have been to cancel your booking through them not us! We can only take your payment on the day of your arrival. As your review is anonymous we have no way way of checking who you are or even when your booking was so are unable to investigate any further. Lastly we simply don't believe that you called the Hotel for hours. We have refund every request due to being unable to stay due to Covid-19 even after our 48hr deadline has passed. Anyone who reads this revue should do so with a large pinch, handful(!), of salt. This is simply not the way we run our hotel.

Hello Colin, We're sorry to see that you feel we didn't meet your expectations when you stayed with us. Booking through a 3rd party website that uses bots to populate its website is always something of a risk. That said Expedia does state that facilities are currently unavailable due to Covid-19. One quick phone call to us to check and we could have happily explained exactly what to expect for your stay and with that knowledge you could have chosen to stay here or somewhere else that was offering the facilities you might want during your stay. The Hotel doesn't (never has) have a swimming pool so we're impressed you found one here that was closed. There are a number of really good pubs a short drive from the Hotel. If you go to AA Route finder The Acorn in Evershot is 2.92 miles, The Greyhound in Sydling St Nicholas is 3.47 miles, The Fox & Hounds in Cattistock is 3.61 none the 6 miles you claim. Our Reception team are very good at giving directions and if you had asked would even have walked you to the corner of the hotel and pointed at the Emporium Cafe where numerous guests have all enjoyed the delicious full English Breakfast they serve with no problem at all finding it. We assume you didn't ask anyone? There are signs here for Clay Pigeon Caravan Park, Clay Pigeon Raceway and The Sportsman Gunshop but nothing advertising Clay Pigeon Shooting available. Lastly third party websites, such as Expedia, are only allocated a certain number of rooms per night so their claim that the room you booked was the last one would possibly have been correct. If you have an issue with this we would suggest contacting Expedia to voice your complaint as their website is beyond our control. Lastly, next time you're staying in a Hotel (having not called and checked prior to booking) and things are not as you expect we would suggest talking to them while you're there so they have an opportunity to resolve any issues you may have or even tell you where to find breakfast, rather than leave unnecessary & incorrect feedback.

Thank you for your recent 10/10 review. Delighted that you had such a great stay. We hope you will come and stay again next time you visit the area.