Hallmark Hotel Bournemouth Carlton
Posted Dec 20, 2016
When we first arrived we were unaware of the additional £10.00 the hotel require to use there car park, in all the years and various hotels i've stayed at this was the first to charge parking rates. I agreed to pay the additional money to park overnight but later in evening we decided to drive into Bournemouth for a meal. Upon our return we were confronted with a totally full car park, it seems the hotel had a private function and had offered the guest the option of parking but not reserving space for it's hotel patrons. We spoke with the receptionist about the lack of space now available, she suggested we either A) park on the road and get a refund of the £10.00, however this would have involved us getting up to move the car before 9am the next morning or B) using a parking space available from one of the apartment lettings the hotel rents out (this is within the hotel complex) an option we decided to choose. It was to our complete amazement that the following morning when checking out we discovered a £100.00 PARKING FINE notice had been issued against our vehicle, obviously we spoke with the receptionist who had initially agreed that we could use that space and she emailed the person responsible for the ticket to get it removed, to date I have no idea if this has been cancelled.
With regards to the room we slept in although it was extremely spacious it was definately in need of some brighter decoration and the bathroom certainly required a total refurbishment.