Ratings based on 292 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great base for gigs at the BIC

Posted Feb 28, 2017
I stayed one night here in order to see a gig at the BIC (Bournemouth International Centre) and could not fault one aspect of the hotel. Staff were very polite and helpful. My room had a sea view and was very well appointed. Wardrobe had iron, ironing board, fan and valuables safe stored inside, plus extra blanket if needed, with hairdryer and clock radio found in one of the other bedroom units. Bathroom was en-suite, with bath and overhead shower. Breakfast is self-service and good choice of either full English or continental options. Tea/coffee and toast is offered by staff and brought to your table. 24 hour room service is available, including sandwiches if you want something to eat after getting back from a concert. BIC is literally around the corner and across the road from the hotel. Shops are a short walk through the park adjacent to the hotel and there are plenty of walking options along the seafront. Would definitely stay here again.
4 out of 5
by Graham

Hermitage Single rooms

Posted Dec 21, 2016 on Hotels
Single rooms have quite a small bed
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 4, 2016 on Hotels
4 out of 5
by A verified traveler

Convenient

Posted Dec 3, 2016 on Hotels
Convenient for BIC and beach. Service a bit slow but great value for money
3 out of 5
by A verified traveler

Small room, dodgy plumbing

Posted Dec 3, 2016 on Hotels
Small room, clean and tidy. They have a major problem with there plumbing. Pipes made weird noises when someone used the toilet or the washbasin. Complained to reception, they wanted to move us to another room, but was so tired. They know of the problem!!!!! Which needs to be fixed, before I decide to stay again
4 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Comfortable stay, toilet in bathroom was squeezed between bath and wall, not appropriate. Would have liked a sea view instead a view of the fire escape and perhaps net curtain would have given a bit more privacy
2 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Not so good as shower was slow running. The breakfast service was slow & wrong order was given
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 18, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
was meting family and was highly surprised at the level of attention shown by the staff. car parking was a problem at evenings but resolved after a short wait.
4 out of 5
by A verified traveler

Great hotel in central Bournemouth

Posted Nov 7, 2016 on Hotels
Lovely stay .Very polite, helpful, friendly staff very pleasant atmosphere in the hotel. Parking available at the hotel although car park rather cramped. Perfect location for a visit to the Bournemouth International Centre for a concert as well as a short walk through the gardens to the shops and just across the road from the beach. They do need to look at the service in the restaurant for the evening meal as it was very slow . Good breakfast . Would defiantly stay here again .