Posted Nov 13, 2016 on Hotels
I booked this hotel because it was advertised as including breakfast, however, when I checked in I was told that because I booked on line I could not have breakfast unless I paid for it. I consider that I had already paid for breakfast which means they owe me about £49. I asked for the heating to be put on in the shower room but nothing was ever done about it. Although the water from the shower was hot there was not much of it. I was only provided with one very small towel and the bedding was so thin I found it necessary to wear half my day clothes to keep warm in bed.