Property amenity

Reviews of Holiday Inn Bournemouth, an IHG Hotel

3.5 out of 5
Holiday Inn Bournemouth, an IHG Hotel
22 Bath Road, Bournemouth, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1000 reviews" "
Rating 8 - Good. 426 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alex

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Alex Vladulescu - Operations Manager on Apr 10, 2024
Dear Alex, Thank you for taking the time to review your recent stay at Holiday Inn Bournemouth. We were delighted that you have overall enjoyed your stay and we would be delighted to welcoming you back soon. Best regards

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, though multi-tasked, were excellent. Breakfast very good indeed. Evening dinner good. Room comfortable.
Stayed 2 nights in Mar 2024
Response from Alex Vladulescu - Operations Manager on Mar 21, 2024
Dear Brian, Thank you so much for your excellent rating and for taking the time to review your recent experience at Holiday Inn Bournemouth. We were pleased to read your compliments regarding the staff, as well as your good comments about Breakfast and Dinner. We were also happy to note you found the room to be comfortable and it seems that you have overall enjoyed all aspects of your stay. We would be delighted to welcoming you back for another great stay at at Holiday Inn Bournemouth.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room very clean and staff very polite and helpful. Highly recommended. I will return!
Stayed 3 nights in Mar 2024
Response from Alex Vladulescu - Operations Manager on Mar 20, 2024
Dear Warren, Thank you very much for taking the time to review your most recent stay at Holiday Inn Bournemouth!We were delighted to read that you found the hotel and your room very clean, our team very polite and helpful and we are grateful for your recommendation. Given that you have had such a great experience, we are also really looking forward to welcoming you back soon for another fantastic stay.

10/10 Excellent

Anita

Nice stay room was quite
Stayed 1 night in Mar 2024
Response from Tim Seward - General Manager on Mar 11, 2024
Dear AnitaThank you for taking the time to review us following your stay at the hotel. Its great to know you had a nice stay and found the hotel quietWe hope we get the chance to welcome you back very soon Kind RegardsTim SewardGeneral Manager

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, friendly and efficient staff. The property was of a very good standard. The shower did not drain well and caused the floor outside the shower to flood. Staff were keen to rectify immediately.
Stayed 1 night in Mar 2024
Response from Tim Seward - General Manager on Mar 11, 2024
Dear Sarah Thank you for your review following your recent stay with us at Holiday Inn Bournemouth.It is great to read that you found our staff team friendly, welcoming and efficient. Its great to know that the team helped you with your shower and rectified immediately.We hope we can welcome you back in the near futureTim SewardGeneral Manager

10/10 Excellent

Emilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here! The staff were all so warm and inviting, and the hotel itself was quiet and clean. Brilliant stay!
Stayed 1 night in Feb 2024
Response from Alex Vladulescu - Operations Manager on Mar 9, 2024
Dear Emilia, thank you for taking the time to share such great feedback regarding your stay. The entire team will be delighted to read it and we really look forward to welcoming you back soon.Best regards

6/10 Okay

Syed

Liked: Staff & service
Centrally located and very helpful staff. We are two old folks and found only one lift. During busy time going up and coming down with cases from the upper floors was difficult for us. Only a small point - in the absence of a small fridge a bottle of water would be very useful for those who need to have it for taking their medicines. Guests wouldn’t mind paying for it rather than going down and asking for water late at night. Bathroom was a bit small and could benefit from an extractor fan.
Stayed 1 night in Feb 2024
Response from Alex Vladulescu - Operations Manager on Mar 9, 2024
Dear Syed, Thank you for taking the time to share your experience - delighted to read that you found the staff helpful and the location of the hotel convenient. We do offer complimentary water in our executive rooms but Reception and Room Service is available 24h should any guests need to request water by phoning down to one of our colleagues. I sincerely hope to welcome you back for a future stay where we can ensure your experience will be flawless. In case you wish to discuss this further, please don't hesitate to get in touch. Best regards, Alex Vladulescu - Operations Manager

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, will stay again.
Stayed 2 nights in Feb 2024
Response from Alexandru Vladulescu - Operations Manager on Mar 10, 2024
Dear Kevin, Thank you for your great rating - delighted that you found the hotel nice and clean. We look forward to welcoming you back in the future.

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,warm with a comfortable bed also excellent staff
Stayed 1 night in Jan 2024
Response from Tim Seward - Deputy General Manager on Jan 19, 2024
Dear TerryThank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased to read that you found the hotel warm, very clean and your bed very comfortable.It is also great to read that you found all the staff team excellent. We hope we get the opportunity to welcome you back to the hotel in the near future. Kind Regards Tim SewardDeputy General Manager

8/10 Good

Jessica

Liked: Cleanliness
Response from Alex Vladulescu - Operations Manager on Mar 10, 2024
Dear Jessica, Thank you for taking the time to rate us, we hope to welcome you back soon.

8/10 Good

Lisa May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are approachable and polite. Bathroom was lovely and comfy bed. Perfect walking distance to centre and the station about 15 minutes walk. I did not eat breakfast so can’t comment on that. I did have a light snack in the evening brought to my room which was fine. ( £5 service charge bit steep!) I would definitely return to this hotel and thank you again
Stayed 2 nights in Dec 2023
Response from Sara on Dec 13, 2023
Dear Lisa May, Thank you for your review following your recent stay with us at Holiday Inn Bournemouth We are delighted to hear that our staff went above and beyond to ensure your comfort and satisfaction during your visit. It is always our top priority to provide exceptional service and create a welcoming environment for our guests, so we are pleased to learn that our efforts were appreciated. We hope we can welcome you back to Holiday Inn Bournemouth. Kind Regards Sara Pereira, Senior Guest Service Manager

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok but not great
I was really shocked to be charged £15 a night for parking on arrival at check in. I thought this was very expensive. I have stayed in lots of holiday ins and never been charged for parking! However the staff were all very friendly and gelpful. The room was clean and reasonably quiet. The beds were not the best. Both myself and my daughter both woke with backache unfortunately. We were visiting the University open day so for location i would recommend this hotel. If you are happy to pay for parking, I would say this hotel is great. Unfortunately I don't think we will be returning.
Stayed 2 nights in Dec 2023
Response from Tim Seward - Deputy General Manager on Dec 11, 2023
Dear Sarah Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. As per all hotels in Bournemouth and the surrounding area we charge for car parking based on a 24 hour basis Our price of 15 is in line with our competitors in the area. We are pleased that you found all our team friendly and helpful.Our hotel is rated one of the best Holiday Inns in the UK for cleanliness. Our beds are all new IHG brand standard Hypnos beds. We are sorry to read you would not wish to stay with us again in the future. RegardsTim SewardDeputy General Manager

10/10 Excellent

Colin, Buderim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walk to the city centre.
Stayed 3 nights in Oct 2023
Response from Tim Seward - Deputy General Manager on Nov 12, 2023
Dear ColinThank you for your review after your recent stay with us at Holiday Inn Bournemouth. It is lovely to read that you found the hotel a great place to stay and found the walking distance to the city centre good.We hope we can welcome you back to Holiday Inn Bournemouth in the near future.Kind RegardsTim SewardDeputy General Manager

8/10 Good

Thapelo Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from SP on Nov 5, 2023
Dear Thapelo Benjamin, Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. It is great to read that you had a lovely stay with us. We hope we can welcome you back to the hotel in the near future. Kind Regards Sara Pereira, Senior Guest Service Manager

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good visit
Good visit in clean hotel
Stayed 1 night in Oct 2023
Response from SP on Oct 28, 2023
Good Afternoon ,Thank you so much for your feedback following your recent stay at Holiday Inn Bournemouth. Our team hopes to see you very soon. Best Regards, Senior Guest Service Manager, Sara Pereira

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Tim Seward - Deputy General Manager on Oct 24, 2023
Dear RaymondThank you for your review following your recent stay with us at Holiday Inn Bournemouth. It is great to read that you had a great stay with us. Kind RegardsTim SewardDeputy General Manager

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 1 night in Oct 2023
Response from Tim Seward - Deputy General Manager on Oct 21, 2023
Dear Kate Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased that you found the whole team very helpful. We aim to offer the best service possible to all our guests and glad this was the case for you. We hope we can get the opportunity to welcome you back in the future.Kind RegardsTim SewardDeputy General Manager

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Response from Tim Seward Deputy General Manager on Sep 24, 2023
Dear AngelaThank you for your review following your recent stay with us at Holiday Inn Bournemouth. As a team we are pleased to read you found everything good during your time with us.We hope we get the chance to welcome you back in the future Tim SewardDeputy General Manager

10/10 Excellent

PETER

Stayed 6 nights in Sep 2023
Response from Tim Seward Deputy General Manager on Sep 22, 2023
Dear Peter Thank you for your review following your recent stay with us at Holiday Inn Bournemouth.The team are delighted you had a great stay with us and hope we get the opportunity to welcome you back in the near future. Kind RegardsTim SewardDeputy General Manager

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tim Seward Deputy General Manager on Sep 18, 2023
Dear AnonymousThank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased you had a great stay with us and hope we can welcome you back to the hotel in the near future.Kind RegardsTim SewardDeputy General Manager

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service
The bed was so hard it was like laying on a plank of wood.
Stayed 1 night in Sep 2023
Response from Tim Seward Deputy General Manager on Sep 18, 2023
Dear ChelseaThank you for your review following your recent stay with us at Holiday Inn Bournemouth. Thank you for your feedback regarding our beds. All our beds were replaced to IHG brand standard new in late 2019 when the hotel was refurbished from a Ramada Encore to a Holiday Inn. We are sorry that the bed was not to your liking.We hope we get the opportunity to welcome you back to Holiday Inn Bournemouth in the near future Kind Regards Tim SewardDeputy General Manager

10/10 Excellent

Mehdi

Stayed 1 night in Sep 2023
Response from Tim Seward Deputy General Manager on Sep 18, 2023
Dear MedhiThank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased you had a great stay with us and hope we can welcome you back to the hotel in the near future.Kind Regards Tim SewardDeputy General Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room, friendly staff, good breakfast choice, very convenient position in walkable distance to town centre and seafront. Easy parking though you have to pay extra for this.
Stayed 2 nights in Aug 2023
Response from Tim Seward - Deputy General Manager on Sep 11, 2023
Dear Christopher Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are delighted to read that you had a clean and comfortable stay and found all the staff friendly.Its also great to know that you also enjoyed our breakfast offering and found the hotel in a perfect location during your time with us. We hope we can welcome you back to Holiday Inn Bournemouth in the near future. Kind RegardsTim SewardDeputy General Manager

8/10 Good

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bournemouth trip holiday inn hotel stay
Great hotel but a bit on the expensive side I feel however the hotel was clean and great reception staff especially OLIVER who assisted me in the evening , breakfast there was a large variety , was a very pleasant stay and they accommodated the parking which should ideally be free if you are staying with the hotel 😒 especially at those rates . Mini fridge in room was Definitely needed in these hot weather
Stayed 1 night in Sep 2023
Response from Tim Seward Deputy General Manager on Sep 8, 2023
Dear MThank you for your review after your recent stay with us at Holiday Inn Bournemouth.We are pleased you had a great time and found the hotel clean and our staff all great especially Oliver. We will make sure he is informed about you mentioning him in your review. It is great that you also enjoyed our breakfast offering and found plenty of variety. As per all Bournemouth hotels we now charge for car parking to ensure our guests receive a space due to limited parking in Bournemouth town centre. We hope we have the opportunity of welcoming you back in the near future. Kind Regards Tim SewardDeputy General Manager

10/10 Excellent

Anita

Liked: Amenities
Ice and quiet
Stayed 1 night in Sep 2023
Response from Tim Seward Deputy General Manager on Sep 7, 2023
Dear Anita Thank you for your review after your recent stay with us at Holiday Inn Bournemouth.We are pleased that you had a nice and quiet stay with us and hope we can welcome you back to the hotel in the near future.RegardsTim SewardDeputy General Manager

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Aug 2023
Response from Tim Seward Deputy General Manager on Sep 5, 2023
Dear YvonneThank you for your review following your recent stay with us RegardsTim SewardDeputy General Manager

8/10 Good

Barry

Traveled with partner
Liked: Amenities
Nice hotel, rooms comfortable and food good
Stayed 3 nights in Aug 2023
Response from Tim Seward Deputy General Manager on Sep 1, 2023
Dear Barry Thank you for your review following your recent stay at Holiday Inn Bournemouth. We are pleased that you enjoyed your stay and hope we can welcome you back in the near future.Kind RegardsTim SewardDeputy General Manager

8/10 Good

Suk Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower room need improve
Stayed 3 nights in Aug 2023
Response from Tim Seward Deputy General Manager on Aug 25, 2023
Dear Suk MingThank you for your review following your recent stay with us at Holiday Inn Bournemouth.Thank you for your comments regarding the shower facilities needing improvement we will discuss this at our next maintenance property meeting.We hope we get the opportunity to welcome you back in the near future

10/10 Excellent

Christelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tim Seward Deputy General Manager on Aug 22, 2023
Dear ChristelleThank you for your 10/10 review after staying with us at Holiday Inn BournemouthWe hope we get the opportunity to welcome you back to the hotel very soon Kind RegardsTim SewardDeputy General Manager

4/10 Poor

Lesley

Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from Tim Seward Deputy General Manager on Aug 14, 2023
Dear Lesley Thank you for taking the time to review your stay at Holiday Inn Bournemouth.We are sorry we did not meet your expectations.Kind RegardsTim SewardDeputy General Manager

10/10 Excellent

Claire

Stayed 3 nights in Aug 2023
Response from Tim Seward Deputy General Manager on Sep 1, 2023
Dear Claire, Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are delighted as a team you enjoyed your stay with us and hope we get the chance to welcome you back in the near futureKind RegardsTim SewardDeputy General Manager

8/10 Good

Francis

Stayed 1 night in Aug 2023
Response from Tim Seward Deputy General Manager on Aug 10, 2023
Dear FrancisThank you for your review following your recent stay at Holiday Inn Bournemouth. We hope we can welcome you back soon.Kind RegardsTim SewardDeputy General Manager

10/10 Excellent

Elleshea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an easy walk from the station and to the town/ beach also. The staff were absolutely amazing and so kind and helpful. Cleanliness spot on and the facilities were just right. No complaints here. Would definitely use again.
Stayed 2 nights in Jul 2023
Response from Tim Seward - Deputy General Manager on Aug 5, 2023
Dear EllesheaIt is fantastic to read that you enjoyed your recent stay with us at Holiday Inn Bournemouth. Our staff team aim to always offer the best customer service and it is great to read you found them all so kind and helpful.It is great to also see you found the cleanliness spot on,We would be delighted to welcome you back to the hotel in the future.Kind RegardsTim SewardDeputy General Manager

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay. Good Breakfast.
Comfortable stay for a family of three for 3 nights. Easy parking, good service by the reception team. Plenty of breakfast options but not loads of seating so go early. 15 Minute walk to the pier.
Stayed 3 nights in Jul 2023
Response from Tim Seward - Deputy General Manager on Aug 2, 2023
Dear JeremyThank you for your review following your recent stay with us at Holiday Inn Bournemouth. Our staff team always aim to go the extra mile to ensure the comfort of all our guests and pleased this was the case for you during your time with us. We are pleased you also enjoyed our breakfast offering and found it to have plenty of options. We have created a sign to inform guests of when our breakfast times are busy or quiet to help guests decide when to come for breakfast.

8/10 Good

Christian

Stayed 3 nights in Jul 2023
Response from Tim Seward Deputy General Manager on Aug 14, 2023
Dear Christian Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased that you had a great stay with us and hope we can welcome you back to the hotel in the near future. Kind RegardsTim SewardDeputy General Manager

10/10 Excellent

susie, Watford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2023
Response from Tim Seward Deputy General Manager on Jul 18, 2023
Dear Susie, Thank you for your review following your recent stay with us. We are pleased you had a great stay and hope we can welcome you back in the near future, Kind Regards Tim SewardDeputy General Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent a week at the hotel and found it to be very good. Food, staff and room were good and our room was cleaned daily to a high standard.
Stayed 7 nights in Jun 2023
Response from Tim Seward Deputy General Manager on Jun 22, 2023
Dear Michael,Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased to read you had a great week with us and found the hotel to be very good. Its fantastic to know that you found the food and staff also good and you found your room was cleaned to a high standard. Our housekeeping team are rated one of the best in Holiday Inns across the UK and glad this was no exception for yourselves.We hope we get the opportunity of welcoming you back to Holiday Inn Bournemouth in the near future. Kind Regards Tim Seward Deputy General Manager

8/10 Good

Vjekoslav

Liked: Cleanliness, staff & service
Very pleasant receptionist, but he lacked basic informkation such as where disabled parking space was, Easy access from car cark to lift and room. Room: dirty tissue in tissue box. No toilet lid. Rubber grommets missing off seat so it banged. Nowheret o hang towels to dry. No coat hooks in bathroom. No drawers. TV not connected, had to call staff who came quickly but was unable to tell us the reception no. Good bed but tired pillows. Good quiet a/c. Breakfast : not all items on menu were available, no low fat milk, fruit salad or low fat yogurt. Cutery and napkins needed to be collected from staff on arrival in room. Eggs to order came separately so you either had to queue up again to be served the other hot items or have them go cold while you waited. - a very strange arrangement. Ancient rusty slow toaster.. Lovely staff and waitress went out of her way to help people. Reasonable selection of hote and cold items. Hotel location is good for local transport lius and car park is good, but had to be paid in advance. No resdtaurants in immediate area, but about 15 minutss to wide variety of ethnic and fast food outlets or down a hill to the pier area.
Stayed 2 nights in Jun 2023
Response from Tim Seward Deputy General Manager on Jun 18, 2023
Dear VjekoslavThank you for your review following your recent stay with us at Holiday Inn Bournemouth. Its great to read that you found the receptionist good We have read your feedback and will share to the relevant departments so that we can improve for future guests staying with us We hope we can have the opportunity to welcome you back to the hotel in the future.Kind Regards Tim SewardDeputy General Manager

8/10 Good

Kisita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a spacious clean room. Reasonable breakfast buffet, good wines and an all day menu so you can stay and relax.
Stayed 2 nights in Jun 2023
Response from Tim Seward Deputy General Manager on Jun 18, 2023
Dear Kisita Thank you for your review after your recent stay with us. It is great to read you found the location good and your room nice and spacious.It is also good to know you found our breakfast offering reasonable. We are pleased to read you took advantage of our new all day food menu which gave you the chance to relax.We hope we can welcome you back in the near futureKind RegardsTim SewardDeputy General Manager

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and helpful staff. Generally clean and tidy. Visitors do make a mess especially children.
Stayed 1 night in Jun 2023
Response from Tim Seward Operations Manager on Jun 6, 2023
Dear WendyThank you for your fantastic review following your stay with us at Holiday Inn Bournemouth. We are pleased you had a pleasant stay with us and found all the staff team helpful. It is also great to read you found the hotel clean and tidy.

10/10 Excellent

Dharmendrakumar

Stayed 1 night in May 2023
Response from Tim Seward Operations Manager on Jun 3, 2023
Dear DharmendrakumarThank you for taking the time to review Holiday Inn Bournemouth after your stay with us.We hope we get the opportunity to welcome you back in the future.Kind RegardsTim Seward Operations Manager

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff over the WEEKEND were superb! Their customer service was second to none. Excellent team!
Stayed 2 nights in May 2023
Response from Tim Seward Operations Manager on Jun 3, 2023
Dear CherieThank you for your outstanding feedback following your weekend stay with us. We are pleased you found our staff team customer service second to none and all our team excellent. We hope we get the chance to welcome you back in the future RegardsTim SewardOperations Manager

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLean and efficent
Stayed 1 night in May 2023
Response from Tim Seward Holiday Inn Bournemouth on May 19, 2023
Dear Mary Thank you for taking the time to review Holiday Inn Bournemouth. We are delighted to read you found the hotel clean and the team were efficient during your time with us.We hope we can welcome you back to Holiday Inn Bournemouth in the near futureKind Regards Tim SewardOperations Manager

6/10 Okay

H

Stayed 12 nights in May 2023
Response from Tim Seward Operations Manager on May 19, 2023
Dear H Thank you for your review score following your time at Holiday Inn Bournemouth We hope we can welcome you back in the future.Kind Regards Tim SewardOperations Manager

8/10 Good

ken

Stayed 1 night in May 2023
Response from Tim Seward Operations Manager on May 12, 2023
Dear Ken Thank you for taking the time to review Holiday Inn Bournemouth following your recent stay with us.We are pleased you had a great stay and hope we can welcome you back soon.Kind RegardsTim SewardOperations Manager

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Hi there we had a great time, the bathroom was amazing & thank you for more towels too, the bed was very hard needed & needed a nover pillow too, a little bite bigger too that wood off been nice theo, but overall we have had a wonderful time thank you
Stayed 3 nights in Apr 2023
Response from Tim Seward Operations Manager on May 5, 2023
Dear TracyThank you for your review following your holiday trip to Holiday Inn Bournemouth. We are delighted to read you had a great time and found the bathroom amazing and were given more towels when requested. Our beds were all brand new in 2019 and are IHG Hynos standard beds. We are sorry to read you found them very hard.We hope we get the chance to welcome you back to Holiday Inn Bournemouth in the near future. Kind RegardsTim SewardOperations Manager

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, close to all amenities and beach front. Staff were friendly
Stayed 2 nights in Apr 2023
Response from Tim Seward Operations Manager on May 5, 2023
Dear Phil Thank you for your 10 out of 10 review following your recent stay at Holiday Inn Bournemouth. We are delighted to read you found the hotel in a nice location and close to all amenities and beach during your time with us. The staff team are pleased you enjoyed your stayKind RegardsTim SewardOperations Manager

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Tim Seward - Operations Manager on Apr 7, 2023
Dear Marion, Thank you for your 10 out of 10 review following your recent stay with us at Holiday Inn Bournemouth. We hope we can welcome you back to the hotel in the near future. Kind RegardsTim SewardOperations Manager

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good.
Stayed 1 night in Apr 2023
Response from Tim Seward - Operations Manager on Apr 7, 2023
Dear Ian Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased you had a very very good stay.We hope we can welcome you back to the hotel in the near future. Kind RegardsTim SewardOperations Manager

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Second time staying here, and was excellent all round again! great staff, great food and breakfast is really good
Stayed 1 night in Mar 2023