Ratings based on 795 Verified Reviews

4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from cornwall

close to sea and town centre.

Posted May 31, 2017
Pros: comfortable rooms and breakfast was very pleasing.
Cons: possibly more extensive evening menu, we both had burgers and although very nice and filling something more to choose from would have been better.
Location: beach was close by,we had a nice walk along the prom and through the gardens in to the town.
suited our requirements for the weekend although the room was not cleaned on the saturday. we informed reception and a member of staff resolved the problem.
Comment from Hotel Management
Jun 16, 2017 by ramada, Hotel Management
Thank you for your kind comments, hopefully we will see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and good position for town and sea.

Posted May 27, 2017
Pros: Excellent cleanliness
Great hotel we didn't have breakfast as we don't like the hot plate provision,.
Comment from Hotel Management
Jun 16, 2017 by Ramada, Hotel Management
Thank you for your kind comments, hopefully we will see you again soon.
2 out of 5
by A verified traveler from Orlando, FL

Did not feel welcomed this time!

Posted May 23, 2017
Pros: What I like about the Hotel is that it is within walking distance of everything. Busy main road but you do not hear the noise of the traffic.
Cons: Customer service and a Welcome Smile goes a long way. I sometimes felt I was talking to a robot and that they were not listening to what I was saying.
Location: Bournemouth Town Center, beach, cinema, theater all within walking distance or drive. Buses run outside the hotel. Train Station nearby.
The first time I stayed here was 2015 and enjoyed my stay, stands the reason why I booked a second time to stay this time around. Upon check in there was no warm greeting as was back in 2015. My room did not get cleaned until well into the afternoon even though I had gone out for a couple hours and come back and find it still had not been touched. If you forget to pay for breakfast the night before you are charged 10.00 pounds instead of 8.00 pounds (and you are staying there) as breakfast is not included in the rate. Was not happy about that. I stayed in for Dinner one night and ordered the Slow Cook Braised Steak I don't mind waiting a long time but at least let guests know it is only one Chef working as I noticed other guests were complaining about the wait for their food. A bit disappointed this time.
Comment from Hotel Management
Jun 16, 2017 by Ramada, Hotel Management
This is not our normal service and I will speak to my front office and kitchen team about it. I do hope you will give us another chance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Location was perfect. Hotel staff were lovely. Room was clean. Only negative is uncomfortable pillows
Comment from Hotel Management
Jun 16, 2017 by Ramada, Hotel Management
Thank you for your kind comments, hopefully we will see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from midlands

Quiet hotel short walk from town centre & beach

Posted May 18, 2017
Ate in hotel one evening but waited ages for meal. Otherwise staff helpful, breakfast buffet good, room clean & comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Hotel was right where I want to be as I going to se a show
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel central location walking distance

Posted May 8, 2017
Couldn't fault the hotel. Clean room, friendly staff, good location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
Professional, friendly staff and housekeeping and very clean environment throughout. It would be even better if staff at breakfast were better English speakers and a little more welcoming when you approach the dining room for the first time. Excellent parking facilities on site.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rugby

Ideal base for visiting Bournemouth area.

Posted Apr 5, 2017
Pros: This hotel is modern, bright and cheerful, close to bus stops, but was quiet at night. The staff were very friendly and helpful.
Cons: On a very minor point, some of the paintwork at floor level in the bathroom was showing signs of deterioration, presumably due to endless cleaning.
Location: This hotel in Bath Road is ideal for either a stroll down to the gardens, beach and pier, or the other way, to shops, several pubs and restaurants.
We've been to the Ramada Encore several times now and it's always good. We arrived to a friendly welcome from the check-in staff, our third floor room was clean, well equipped with air-con, hairdryer, iron, nice double-bed with ample pillows etc. The en-suite bathroom was also clean and bright with nice fluffy towels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Devon

Great Location

Posted Apr 3, 2017
Lovely hotel rooms basic but very clean, staff very friendly in walking distance to town . 😊