Ratings based on 421 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wez

Excellent late Winter location & near Sandbanks

Posted Feb 24, 2017
Pros: It was close to Studland, the Chines and the fabulous beach and promenade. It was located away from busy traffic.
Cons: Walls to our room were thin but not a problem for our stay. We were in top of hotel which was well designed roof space so may be different lower down.
Location: On a hill, people with walking problems may not like it but it was lovely to walk up and down Chines, explore Sandbanks & Studland by ferry.
Hotel was very well organised and sensed that staff had been handpicked. Decor and outlook suitably colourful. We were given an upgrade and had spectacular view over the whole bay above interesting rooftops as far as Needles in East and Purbeck Hills in West. It was half term when we booked and didn't realise, but didn't perceive any noise and children were well behaved. Good facilities for the young and older people. Dining room was very nice and we were able to sit at panoramic window overlooking Alum Chine. We've stayed in lots of higher rated hotels in many countries over many years and breakfast service and quality was up with the best of them. The hotel had a nice concert room underneath and organised entertainment for children and adults and you would not know it was going on. Don't know how different it would be in summer.
5 out of 5
Recommended
for Everyone
by A verified traveler from south coast

Nice hotel good staff

Posted Feb 22, 2017
Pros: Very helpful staff, went out of their way to be helpful, had early start so they opened breakfast early s I did not miss it.
Cons: nothing
Good place to stay for business meetings, nice pool and gym, good food.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Convenient to our business, but tight quarters

Posted Feb 2, 2017
Pros: Convenience
Cons: no it was what it is
Location: we were on business and it was just what we wanted
It was what we paid for, a good price for a great location and accommodations
5 out of 5
by A verified traveler

Year round good hotel with great facilities

Posted Nov 28, 2016 on Hotels
I had booked a room and was given a whole 1 bedroomed flat so I was very impressed. Fully equipped kitchen, decent living room with sofas and big TV; lovely sized bedroom with very comfortable bed - big decent shower in bathroom too!
4 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Had a great 4 night break
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2016 on Hotels
5 out of 5
by A verified traveler

Lovely hotel

Posted Nov 3, 2016 on Hotels
Awesome
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value hotel.

Posted Nov 1, 2016
Pros: Pool, bar, games room.
Location: Fab location close to Alum Chine and Westbourne. Westbourne has some nice pubs and restaurants.
We had an excellent stay at the hotel. The location is great - five minutes walk to a lovely beach! The in door pool was another bonus and the 5 year old loved the games area too. Very cheap for the facilities on offer.