Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
85% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire

cheap and pleasant

Posted Jul 19, 2015
Pros: price, cleanliness, comfort
Cons: price of breakfast. pool table to be levelled
Location: only stayed one night but very convienient for Bournemouth and Poole
if you don't want top notch but just somwhere to stay that's not too dear this is your place. staff all pleasant and friendly. clean and comfortable, close to the beach. breakfast not worth the price even tough we got if half price
3 out of 5
by A verified traveler from bournemouth

Charging for extras like a double bed or parking

Posted Jun 21, 2015
I couldn't specify a double room on Expedia and called to ask I for a double but to no avail, so was given a twin or offered a £25 upgrade to a double. Also parking on site was £5 when there is a public car park within 150 Metres that only charges £1 overnight! Wow. Room and staff were of a good standard but disappointed at the lack of double bed.
2 out of 5
by A verified traveler

Great location but tiny bathroom

Posted May 26, 2015
Pros: Location
Cons: Everything else
Location: Very well situated near to the town centre and a 5 minute walk to the beach
Arrived late, took lift up to room separately as we didn't both fit in the lift at once with our 2 suitcases. Went up to room and it hadnt been cleaned since the previous person. Had to go back down to reception in two separate trips in the lift with all our luggage and get a new room. Had to take stairs to new room for some reason, on 2nd floor (with all our luggage and me being 8 months pregnant). Bathroom so tiny that had to have main door open to get in and out of shower. Bed very lumpy / painful. Noisy with stag do group banging on their mate's doors at all ours of the night to get their mate to let them in to sleep (only one key per room but they arrived back at different times). Have to pay for wi-fi. Car park small and awkward to park in. Hotel staff generally friendly and location great, but overall stay was not relaxing as we hardly got any sleep and I was so out of breath every time I had to go up the 4 flights of stairs to our room.
2 out of 5
Recommended
for Getaway With Friends
by Rocío from Málaga

Russell Court

Posted May 7, 2015 on Hotels
La habitación para dos era sumamente pequeña, todos los días tenía que bajar a recepción porque sólo dejaban toallas para una persona, llegamos antes de tiempo y dejamos las maletas mientras dábamos una vuelta y nos cobraron dos libras por maleta (6£ en total). No creo que volviese a ese hotel.
2 out of 5
Recommended
for Couples
by Mark from Berkshire

average hotel.

Posted May 6, 2015 on Hotels
No frills hotel really. Staff at reception are not very welcoming,felt like we were putting them out,plus had to pay to use their own car park which we were not told when we booked,that said it was only a fiver. Really good location though right by the beach and easy walk into town.
1 out of 5
Recommended
for Personal Event
by david

Last option

Posted May 2, 2015 on Hotels
Very basic lots of mess around outside and not cleaned up by morning very last resort
1 out of 5
Recommended
for Getaway With Friends
by David from suffolk

Appauling

Posted Apr 9, 2015 on Hotels
This was an absolutely appealing hotel. The front of house staff were extremely rude. The room was cramped with barely enough room for both beds, it needed a good clean and the walls may as well have been made from paper given the amount of protection they gave from ambient noises coming from any and every other room on the floor. Next time I'd sooner pitch a tent on the beach.
2 out of 5
Recommended
for Couples
by A verified traveler

Would never stay here again

Posted Mar 31, 2015 on Hotels
Was upset at having a twin room after requesting a double...received an uncaring and cold attitude from foreign staff...our room was above a function room - it was extremely noisy, lucky we went out until 4am, so it was over when we got back
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Wonderful hotel

Posted Mar 28, 2015
Room was bigger than I thought, staff were friendly, The hotel was being renovated which was good. Overall had a great stay, would go again and recommend.
4 out of 5
Recommended
for Personal Event
by Leo from London

Very good location

Posted Mar 22, 2015 on Hotels
It was a bit unfortunate they were conducting some refurbishment works whilst I was there. So the hotel condition wasn't at best.