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Reviews of Best Western Hotel Dortmund Airport

4 out of 5
Best Western Hotel Dortmund Airport
Schleefstr. 2c, Dortmund, NW

Reviews

8.0

Very Good

Rating 10 - Excellent. 74 out of 270 reviews" "
Rating 8 - Good. 137 out of 270 reviews" "
Rating 6 - Okay. 41 out of 270 reviews" "
Rating 4 - Poor. 12 out of 270 reviews" "
Rating 2 - Terrible. 6 out of 270 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Wim

Stayed 1 night in Mar 2024
Response from Ihr Team vom Best Western Hotel Dortmund Airport on Apr 2, 2024
Dear Wim,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon.Best wishes,Ihr Team vom Best Western Hotel Dortmund Airport

2/10 Terrible

J

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
No food or bar asked for an invoice to be emailed
Stayed 1 night in Nov 2023
Response from Ihr Team vom Best Western Hotel Dortmund Airport on Nov 20, 2023
Dear Guest,Thank you for taking the time to provide us with your review.We appreciate your recognition of our restaurant offerings. It's our pleasure to provide a variety of dining options for our guests. We regret to hear about the issues you experienced regarding the food and bar service. Rest assured, we are dedicated to ensuring our guests have access to all our amenities and services, which include a restaurant that serves a range of international dishes and a bar with a sunny terrace. We apologize for any inconvenience this may have caused and will look into the matter to prevent future occurrences. Regarding your request for an emailed invoice, we apologize for any oversight and encourage guests to reach out to our front desk for prompt assistance with billing inquiries.We hope we can welcome you back in the future.Kind regards,Ihr Team vom Best Western Hotel Dortmund Airport

10/10 Excellent

Pashk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 1 night in Oct 2023
Response from Ihr Team vom Best Western Hotel Dortmund Airport on Oct 19, 2023
Dear Pashk,Thank you for this high rating.We are thrilled to hear that our exceptional team made a difference during your stay, and that you appreciated their helpfulness and friendly service. It's also great to know that you found your room to be impeccably clean and well-maintained, with all the necessary amenities.We would love to welcome you back on many more occasions. Best wishes,Ihr Team vom Best Western Hotel Dortmund Airport

6/10 Okay

Martina

Business traveler
Liked: Cleanliness, staff & service, room comfort
Could be better, but will do for a night
Was really disappointed, that WiFi login had to be requested at reception .... Thats BIG minus. Pro .. is that they have cattle for coffe in the room .... and that there is parking at hotel.
Stayed 1 night in Aug 2023
Response from Ihr Team vom Best Western on Aug 17, 2023
Dear Martina, Thank you for reviewing your stay with us.We are glad to hear that you appreciated the coffee-making facilities in the room and the availability of parking at our hotel. Our goal is to provide a comfortable and convenient stay for our guests.We apologize for any inconvenience you experienced regarding the Wi-Fi login. For future reference, our reception team is always available to assist with any issues or requests, including providing Wi-Fi login information. We appreciate your feedback and will take it into consideration to improve our services.We hope to welcome you back for a more enjoyable stay in the future.Best regards,Ihr Team vom Best Western Hotel Dortmund Airport

10/10 Excellent

Rolf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast.
Stayed 4 nights in Jun 2023
Response from Ihr Team vom Best Western Hotel Dortmund Airport on Jul 25, 2023
Dear Rolf,We appreciate that you took the time to review your recent stay.We are glad that you had a pleasant stay with us, and we appreciate your kind words about our team members. This positive feedback inspires us to continue upholding our high standards of service.It is great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.The entire team look forward to welcoming you back on a future visit.Kind regards,Ihr Team vom Best Western Hotel Dortmund Airport

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Using this hotel several time a year and always happy with the service. Friendly, welcoming and if there are minor issues it is quickly resolved
Stayed 7 nights in Mar 2023
Response from Nicole Bendig on Mar 20, 2023
Hallo liebe Karin,ganz lieben Dank, dass Sie sich die Zeit genommen und die Mühe gemacht haben uns hier zu bewerten. Wir freuen uns sehr, dass wir Sie mit unserem Service begeistern und mit unserem Haus überzeugen konnten.Bis bald in unserer schönen Stadt!Ihnen alles Gute & bleiben Sie gesund!Beste GrüßeNicole BendigReservation Manager

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service
They couldn’t find booking. They agreed a VIP upgrade but was given a basic room & lights didn’t work. Receptionists kept reassuring we were in an upgraded room but had to move us because of faulty lights into the upgraded room we should have been in. It’s terrible the staff were not correct in their assertion the original room was an upgrade. I’d add always avoided Best Western’s in the past and will in future.
Stayed 1 night in Dec 2022

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was amazing and helpful
Stayed 11 nights in Oct 2022
Response from N.Bendig on Oct 24, 2022
Hallo liebe Karin,ganz lieben Dank, dass Sie sich die Zeit genommen und die Mühe gemacht haben uns hier zu bewer-ten. Wir freuen uns sehr, dass wir Sie mit unserem Service begeistern und mit unserem Haus überzeugen konnten.Bis bald in unserer schönen Stadt!Ihnen alles Gute & bleiben Sie gesund!Beste GrüßeNicole BendigReservation Manager

2/10 Terrible

Iwona

Stayed 1 night in Jun 2022
Response from N.Bendig on Jul 7, 2022
Hallo liebe Iwona, ganz lieben Dank, dass Sie sich die Zeit genommen und die Mühe gemacht habe uns hier zu bewerten. Schade, dass sie bei uns nicht zufrieden waren und unser Haus mit einem schlechten Gefühl verlassen haben. Dafür möchten wir uns in aller Form entschuldigen - das gehört gewiss nicht zu unserem Standard. Bis bald in unserer schönen Stadt! Ihnen alles Gute & bleiben Sie gesund! Beste Grüße Nicole Bendig Reservation Manager

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Airport location hotel near to local bus .
Helpful staff and good spacious hotel for longer stay.
Stayed 5 nights in Apr 2022
Response from N.Bendig on May 10, 2022
Hallo lieber Jeff, ganz lieben Dank, dass Sie sich die Zeit genommen und die Mühe gemacht habe uns hier zu bewerten. Wir freuen uns sehr, dass wir Sie mit unserem Service begeistern und mit unserem Haus überzeugen konnten. Bis bald in unserer schönen Stadt! Ihnen alles Gute & bleiben Sie gesund! Beste Grüße Nicole Bendig Reservation Manager

6/10 Okay

Mikel

Liked: Cleanliness, staff & service
Not the one that you see in the photos. Clerk did not speak english, so we could hardly communicate.
Stayed 1 night in Dec 2021
Response from N.Bendig on Jan 17, 2022
Hallo lieber Mikel, ganz lieben Dank, dass Sie sich die Zeit genommen und die Mühe gemacht habe uns hier zu bewerten. Wir freuen uns sehr, dass wir Sie mit unserem Service begeistern und mit unserem Haus überzeugen konnten. Bis bald in unserer schönen Stadt! Ihnen alles Gute & bleiben Sie gesund! Beste Grüße Nicole Bendig Reservation Manager

8/10 Good

Ryszard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tylical BW, bit old, but keepa the standard well
Nice hotel in good localosation. Bit old but all facilities were well in order and stay was good. We didnt slept well because pillows were very high, and they used rubbery/foil sheets which make body sweat. On the plus side, they provide water, coffee machines, etc in the rooms which was very pleasant.
Stayed 1 night in Jan 2022
Response from N.Bendig on Jan 17, 2022
Hallo lieber Ryszard, ganz lieben Dank, dass Sie sich die Zeit genommen und die Mühe gemacht habe uns hier zu bewerten. Wir freuen uns sehr, dass wir Sie mit unserem Service begeistern und mit unserem Haus überzeugen konnten. Bis bald in unserer schönen Stadt! Ihnen alles Gute & bleiben Sie gesund! Beste Grüße Nicole Bendig Reservation Manager

8/10 Good

Kristaq

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from N.Bendig on Jan 4, 2022
Hallo lieber Kristaq, ganz lieben Dank, dass Sie sich die Zeit genommen und die Mühe gemacht habe uns hier zu bewerten. Wir freuen uns sehr, dass wir Sie mit unserem Service begeistern und mit unserem Haus überzeugen konnten. Bis bald in unserer schönen Stadt! Ihnen alles Gute & bleiben Sie gesund! Beste Grüße Nicole Bendig Reservation Manager

8/10 Good

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms
Nice clean hotel by the airport easy car parking we arrived late around 23:00 to find the restaurant closed due to COVID-19 restrictions, clean comfortable rooms breakfast was Continental no hot food
Stayed 1 night in Nov 2021
Response from N.Bendig on Nov 23, 2021
Hallo lieber Allen, ganz lieben Dank, dass Sie sich die Zeit genommen und die Mühe gemacht habe uns hier zu bewerten. Wir freuen uns sehr, dass wir Sie mit unserem Service begeistern und mit unserem Haus überzeugen konnten. Bis bald in unserer schönen Stadt! Ihnen alles Gute & bleiben Sie gesund! Beste Grüße Nicole Bendig Reservation Manager

2/10 Terrible

Adil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff & Dirty smelly rooms
We stayed in this hotel couple is times kn the past. Was lovely clean and very friendly staffed. Now this place is horrible. Bad customer service, Mrs Krug the lady behind the counter had so much attitude We booked a superior room and was offered small double room. After complaining it was changed but Mrs Krug was so rude as she was doing us a favour. After we get keys to the new room it was a disaster too. Room looked like not used in weeks and was dust everywhere. Dirty Smelly towels. Expired hand-wash that stinks. Definitely not a 4star hotel anymore. Only plus point is a secured under ground parking and hotel is closer to Motorway for international travellers. Definitely won't recommend to anyone. Please stay away from this hotel.
Stayed 1 night in Aug 2021
Response from Nicole Bendig on Sep 13, 2021
Dear Adil, thank you for taking the time and doing the effort, to give us a review. I really want to apologize regarding to the circumstances you had, during your stay with us. This is not our standard. All the best for you. Best regards Nicole Bendig Reservation Manager

6/10 Okay

Tommie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, only stayed on night
Stayed 1 night in Jun 2020

6/10 Okay

Tommie

Traveled with family
Liked: Cleanliness, room comfort
I had to request an additional set of towels and the soap dispenser in the shower was empty. Plus, the soap dispenser at the sink had soap but the soap would not come out! I had to dismantle the soap dispenser, punch a while in the container and replace the dispenser!
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location. The staff is soooo nice. The room was clean.
Stayed 2 nights in Feb 2020
Response from Nicole on Feb 25, 2020
Dear guest, wow - fully score, thank you very much! We are very happy about to made you happy. See you next time in our beautiful city. Best regards Nicole Bendig Reservation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Very clean. Front desk was very nice and helpful.
Stayed 1 night in Nov 2019

4/10 Poor

Juliet

Business traveler
Disliked: Staff & service, room comfort
Depressing
Arrived at about 7 in the evening having been travelling for 7 hours and there was no food available. Restaurant was closed. I was travelling on my own although I had a double bed I was only given a single duvet. Not all the lights were working so room was dark. I was not there for pleasure but it need not have been so depressing.
Stayed 1 night in Oct 2019

6/10 Okay

A

Stayed 2 nights in Sep 2019
Response from Nicole on Oct 2, 2019
Hallo lieber Gast, ganz lieben Dank dafür, dass Sie sich die Zeit genommen und die Mühe gemacht haben uns zu bewerten. Es freut uns sehr, dass wir Sie mit unserem Service begeistern und mit unserem Haus überzeugen konnten! Bis bald in unserer schönen Stadt! Beste Grüße Nicole Bendig Reservation Department

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a clean hotel with prompt service and good value. Nothing fancy, but excellent for what it is.
Stayed 1 night in Aug 2019
Response from Nicole Bendig on Aug 19, 2019
Dear guest, thank you very much for the time you took and the effort you made to give us such a good review. 5 out of 5 - wow - we are happy about to made you happy =) See you next time in our beautiful! Best regards Nicole Bendig Reservation & Front Office Department

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Nicole on Aug 19, 2019
Dear guest, thank you very much for the 5 points! Gorgeous =) We are happy about to made you happy! See you next time in our beautiful city! Best regards Nicole Bendig Reservation & Front Office Department

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western
Parking was 4 Euros per day in the outside car park and 9.50 Euros per day in the underground one. Bar was not open every evening and back up fridge was not refilled very frequently. The staff were very pleasant and extremely helpful. The room was clean and sufficiently comfortable. Free wifi was complicated and did not recognise some of our equipment. Overall though very enjoyable and not too far from Dortmund Centre and the countryside.
Stayed 3 nights in Aug 2019
Response from Nicole on Aug 14, 2019
Dear Stephen, thank you very much for the good review you gave us. We are happy about to made you happy =) See you next time in our beautiful city. Best regards Nicole Bendig Reservation & Front Office Department

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Katharina on Jul 12, 2019
Dear, Wow, thank you for the 5 stars. We hope to welcome you again at your next stay. BEST wish, Katharina Wever Front Office

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western Hotel Dortmund Airport is in a great location, has friendly staff, would visit again
Stayed 3 nights in Jul 2019

10/10 Excellent

Hawai'i

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As the only German hotel it had wash cloths! Nice. Excellent breakfast, very attentive staff, everyone was very friendly.
Stayed 4 nights in May 2019
Response from Nicole Bendig on Jun 24, 2019
Dear guest, wow, 5 stars - thank you very much indeed =) We are happy about, to made you happy. See you next time in our beatiful city. Best regards Nicole Bendig Reservation & Front Office Department

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar staff friendly,reception staff helpful.Room is ok.Overall nothing exceptional.
Stayed 1 night in May 2019
Response from Nicole Bendig on Jun 6, 2019
Dear guest, thank you very much for doing the effort and take the time for giving us such a good review. We are happy about to made you happy =) See you next time in our beautiful city. Best regards Nicole Bendig Reservation & Front Office Department

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean cheap close to the airport. What more can you expect from a budget hotel?
Stayed 1 night in Jan 2019

8/10 Good

David, Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel near to the airport
The hotel itself is pretty good. The room was very comfortable and the breakfast was decent. The underground parking was easy to find with plenty of spaces. The location is very convenient for the airport (a few km away), although I found the local area to be pretty desolate.
Stayed 1 night in Dec 2018
Response from Nicole Bendig on Jan 8, 2019
Dear David, 4 points, thank you very much. We are happy about, to made you happy :) Best regards from Dortmund Nicole Bendig Reservation & Front Office

10/10 Excellent

MonaV, Portland, US

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was at least my 5th or 6th stay here. The staff is kind, friendly and professional. Clean, modern rooms.
Stayed 2 nights in Nov 2018
Response from Yasmin Göksu on Dec 9, 2018
Dear Mona, Thank you very much for your kind review! We are looking forward to welcoming you back again and again ☺ Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Yasmin Göksu on Nov 22, 2018
Lieber Gast, danke vielmals für die Zeit, die Sie sich genommen haben, um unser Haus zu bewerten. Es freut uns sehr, Sie bald wieder in unserem Haus begrüßen zu können! Mit freundlichen Grüßen aus Dortmund,

8/10 Good

Radu-Bogdan

Ok for 1 night stay
All good, fast check-in, clean room, not so far from the airport. No free bottled water as in description. Kind of pricy for what it offers. Airport shuttle would be a plus
Stayed 1 night in Aug 2018
Response from Yasmin Göksu on Sep 9, 2018
Dear Mr. Bogdan, Thanks a lot for your review, we are looking forward to welcoming you back soon!

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for airport.
It was a very hot night. 30°c when we arrived the room was hot all night and there was no air conditioning and no fan available from reception. Otherwise the hotel was good as expected.
Stayed 1 night in Jul 2018
Response from Yasmin Göksu on Aug 2, 2018
Dear Adrian, Sorry for the inconvenience, normally all staff should provide a fan! I will check this and get back to you Kind regards,

8/10 Good

Andrew, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Yasmin Göksu on Aug 2, 2018
Dear Andrew, Thanks a lot for your rating! Looking forward to welcoming you back again! Kind regards,

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Nice clean hotel. There is a car park for 4 euros per night but at the weekend there is lots of free on road parking. The rooms are quiet and the shower famntastic.
Stayed 3 nights in Jun 2018
Response from Yasmin Göksu on Jul 24, 2018
Dear Rebecca, Thank you very much for the time you have taken to review our hotel. We are glad you were so satisfied with your stay. We are looking forward to welcoming you back Kind regards, Yasmin Göksu

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Yasmin Göksu on Jul 24, 2018
Dear Guest, Thank you very much for your review and the time you have taken! We are looking forward to welcoming you again! Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall hotel
Great hotel, only downside is the difficulty for public transportation. Breakfast was really good.
Response from Yasmin Göksu on May 8, 2018
Dear Guest, Thank you very much for the time you have taken for the review and your feedback! We wish you a pleasant day and are looking forward to welcoming you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2018
Response from Yasmin Göksu on Feb 7, 2018
Thanks a lot for your review and the time you have taken! We are looking forward to welcoming you again! Kind regards,

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Typical German business hotel
Typical German business hotel located on an industrial estate near to Düsseldorf airport. Hotel is fine but bar and restaurant is closed on Sunday night with very limited other options within a 20 minuet walk along country roads. Overall the hotel was clean and comfortable and the staff were friendly and helpful. The Wi-fi was poor.
Stayed 1 night in Nov 2017
Response from Yasmin Göksu on Jan 11, 2018
Dear Guest, Thank you very much for your review and the time you have taken! We are looking forward to welcoming you again.

8/10 Good

Verified traveler

WiFi was a bit patchy - signal Ok but would data wouldn't load some of the time.
Stayed 1 night in Nov 2017
Response from Yasmin Göksu on Jan 11, 2018
Dear Guest, Thank you very much for your review and the time you have taken! We are looking forward to welcoming you again.

10/10 Excellent

andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very very good except from the distance center.. but it was all perfect
Stayed 2 nights in Oct 2017
Response from Direktor on Nov 14, 2017
Liebe Gäste, vielen Dank für die Zeit, die Sie sich genommen haben, um unser Haus zu bewerten. Wir freuen uns Sie erneut in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen aus Dortmund, Yasmin Göksu Front Office Manager

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Hotel was greater than expected, breakfast was really good, and service was great
Stayed 5 nights in Oct 2017
Response from Direktor on Nov 1, 2017
Dear Marco, Thanks a lot! Greater than expected is always good ☺☺ Looking forward to welcoming you again in our hotel, we remain, Kind regards, Yasmin Göksu Front Office Manager

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels i have been.
Stayed at this hotel as it was not far from the airport. Excellent choice, lovely lovely hotel very nice staff.
Stayed 1 night in Oct 2017
Response from Direktor on Nov 14, 2017
Liebe Gäste, vielen Dank für die Zeit, die Sie sich genommen haben, um unser Haus zu bewerten. Wir freuen uns Sie erneut in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen aus Dortmund, Yasmin Göksu Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice business hotel
Nice hotel close to Dortmund city and airport. Comfortable room. Very friendly staff @ frontdesk. Very likely to return if I have to stay again in that area.
Stayed 2 nights in Jun 2017
Response from Yasmin Göksu on Jul 5, 2017
Dear Guest, Thanks a lot for your friendly review! Kind regards, Yasmin Göksu Front Office Manager

10/10 Excellent

dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel has been overcalled since the Old Balladins, the only winge I have was that the restaurant was closed on Sunday
Response from Direktor on Jun 5, 2017
Dear Guest, Thank you very much for your review and the time you have taken. We are looking forward to welcoming you again! Kind regards, Yasmin Göksu Front Office Manager

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for that overnight stay
This hotel is ideal to stay in if you arrive in Dortmund but need an overnight before you move on. 5-10 minutes away in a taxi, or an easy 45 minute walk from the airport; this is a clean well presented modern hotel. Reception staff were welcoming & very helpful, also as a lone traveller I found the rooms were ideal, modern & clean. Breakfast is not included which is the only downfall but it is reasonably priced (€14) & you get a good choice. Likewise the evening buffet is also well priced (€18.50) & it appears that you can eat as much as you want. Only real fault is it is located in a very small business centre so there is not much immediately around however the small town of Aplerbeck is just a short 10 minute walk away if you want to get out for an hour or so.
Response from Yasmin Göksu on Jun 5, 2017
Dear Guest, Thank you very much for your review and the time you have taken. We are looking forward to welcoming you again! Kind regards, Yasmin Göksu Front Office Manager

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Far from city Wireless internet is not good
Hotel Far from city center 30 mints Internet is poor in guest room
Response from Yasmin Göksu on May 14, 2017
Dear Guest, Thank you very much for the time you have taken to review our hotel. It is right that our hotel is a bit further out of the city, nearby the airport. Sorry if this did not meet up to your expectations. Nonetheless, we would be glad to welcome you back again. Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All rooms have been updated. Very nice. If U book a meeting room, make sure U have a clear picture of the drink prices that will be available. It has changed since Jan 2016, additional charges have been added that we did not know about.
Response from Direktor on Mar 13, 2017
Dear Guest, Thank you very much for the time you have taken to review our hotel. We are very glad to read you were satisfied with your stay! Kind regards, Yasmin Göksu Front Office Manager