Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rome, GA

Posted Jan 19, 2016
The rooms were recently updated and the breakfast was pretty good too
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, AL

Nice rooms and close to everything in Dothan.

Posted Dec 27, 2015
My wife and I stayed here over the Christmas holiday. We were very satisfied with our experience. The staff was very kind and courteous and were very helpful. I would certainly recommend.
2 out of 5
by A verified traveler

Not a 3 Star Hotel

Posted Nov 16, 2015
Pros: Nothing
Cons: Alert front desk staff that would get off their computer when a guest walks in to welcome them with a smile for check in.
Location: The location was very good on the main road through town.
I went to Expedia as usual and started with 5 star then 4 star but Dothan, AL had none but several came up as 3 star. First time ever I chose their "Mystery Hotel" under 3 stars? This one Best Western opened to the outside which we never do for safety plus we were awaken by a motorcycle being started outside our door early morning. The front desk ignored us upon check in and check out as well! Then the room had one, only one Queen size bed that looked like a double. We will never choose the mystery hotel again in Expedia! What a huge disappointment!
4 out of 5
Recommended
for Families
by Suzanne

This traveler left a rating score only Posted Nov 10, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

Friendly staff and nice room

Posted Oct 21, 2015 on Hotels
Staff was very helpful and friendly
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 18, 2015 on Hotels
3 out of 5
by A verified traveler

Dirty bathroom/toilet

Posted Oct 17, 2015
Bathroom was dirty, bathtub had a dirty ring on it. The toilet seat was soiled.
4 out of 5
Recommended
for Families
by Donna from Milledgeville, GA

Smoke smell in non-smoking room

Posted Oct 16, 2015 on Hotels
The stay was fine. Grandson enjoyed the pool. I was put off by the stale smoke smell in a purportedly "smoke-free" room. I had to wash all the clothes when we got home.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent

Posted Oct 10, 2015 on Hotels
One of the best hotels we stay at. The staff is always ready to help.
4 out of 5
Recommended
for Couples
by Deborah from Minong, WI

Posted Oct 5, 2015 on Hotels
Again, Best Western provided us with a clean and quiet room at a great price. Thank you.