Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
50% of guests recommend
3.8 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

It was lovely stay and caring staff.

Posted Jul 1, 2016
Pros: Closeness to the town center.
Cons: Breakfast could be improved upon particularly on the variety of menu choices.
Location: Banking and other places
Well cultured staff and always willing to assist!Will stay again and recommend the hotel to friends.
Comment from Hotel Management
Jul 11, 2016 by Diane SILUE, Hotel Management
Dear Guest, Thank you for the great review;We are happy you have a good stay with us. It was a pleasure to welcome you. Your comment due to breakfast is taking into consideration. Hope to see you very soon ! Sincerely,
1 out of 5
by A verified traveler from D

Horrible experience

Posted Apr 10, 2016
I reserved this hotel on Expedia, got there and they told me they were full and did not get my itinerary from Expedia. I was literally stranded in this unfamiliar town and had to find another hotel at 10 pm. If you must book the hotel, pls call them afte you book to see if they have receive the itinerary from Expedia.
Comment from Hotel Management
Apr 15, 2016 by IBIS, Hotel Management
Dear Sir, Thanks for your comments. The hotel has had some connectivity problems with Expedia that's why this inconvenience occured; This problem is now arranged and we can assure you that for your next stay, there will be no more such issue. We apologize sincerely for this inconvenience and we hope to count you among our guests very soon. Thanks once more for your comments. Kindest regards, IBIS Management.
4 out of 5
by A verified traveler

Business in Douala

Posted Apr 3, 2016 on Hotels
Long business stay in Douala. close to all amenities: customer and restaurants in Bonanjo
Comment from Hotel Management
Jun 10, 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
3 out of 5
by Hans Peter

Posted Mar 29, 2016 on Hotels
Comment from Hotel Management
Jun 14, 2016 by Diane SILUE, Hotel Management
Dear Guest, Thanks for your retrun regarding to your stay at Ibis Douala. Kind Regards,
2 out of 5
by A verified traveler

Overrated

Posted Mar 22, 2016
Cons: Service and internet
Restaurant service was lacking, selection limited, no gym, terrible internet, small rooms. Would not use for anything more than a quick overnight stay.
Comment from Hotel Management
Jun 13, 2016 by Diane SILUE, Hotel Management
Your remarks due to your stay at Ibis Douala is taking into deep considaration, this will help us to improve the quality of our services in other to satisfy all our clients. Internet issue will be solve in few months, the neccessary equipment is awaited. Room sizes is IBIS around the world standard. Thanks for sharing with us. Sincerely,
4 out of 5
by Arnaud

Un bel Ibis

Posted Mar 22, 2016 on Hotels
Ce qui est bien avec IBIS, c'est que l'on sait ce que l'on aura. Ibis Douala respecte cette règle.
Comment from Hotel Management
Jun 14, 2016 by Diane SILUE, Hotel Management
Monsieur Arnaud, C’est avec grand plaisir que nous recevons votre compliment .Votre satisfaction est notre plus belle récompense . Bien Cordialement,
4 out of 5
by Julien from Copenhague

Bon hôtel, très bon qualité/prix

Posted Feb 15, 2016 on Hotels
Très bon séjour, nous avons beaucoup aimé la piscine très propre de l'hôtel. Le personnel était aussi bien à notre écoute et très chaleureux!
Comment from Hotel Management
Jun 14, 2016 by Diane SILUE, Hotel Management
Cher Monsieur DE COPENHAGUE, Nous ne manquerons pas de partager vos appréciations avec toute notre équipe qui travaille jour après jour pour vous offrir un service irréprochable. Nous vous remercions pour votre commentaire dans l’attente de vous accueillir de nouveau. Cordialement,
4 out of 5
by A verified traveler

Bon Rapport / Qualité /prix/ securité à Douala

Posted Feb 15, 2016 on Hotels
Bon Rapport / Qualité Prix / sécurité à Douala seul le Wi Fi est vraiment à améliorer dans les chambres (souvent aucun debit) débit plus régulier a la reception
Comment from Hotel Management
Jun 14, 2016 by Diane SILUE, Hotel Management
Merci de partager votre avis cher client. Le débit du wifi sera très prochainement résolu, le materiel necessaire est commandé. Au plaisir de vous acceuillir à nouveau.
3 out of 5
by A verified traveler from Ekaterinbourg

hôtel group Accor

Posted Nov 9, 2015
Pros: airport shuttles
L'hôtel conforme au Ibis 3* du groupe Accor, les chambres sont propres, bon petit déjeuner, le personnel agréable
3 out of 5
by A verified traveler from Paris

Bon pour une nuit

Posted Nov 6, 2015
Pros: un bar, la navette de et vers l'aéroport
Cons: la connection WIFI est lente
Hôtel bien entretenu et personnel souriant et agréable.