Ratings based on 81 Verified Reviews

3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2018 on Orbitz
It was a very nice experience , professional, polite staff. Love the security provided, good food
Comment from Hotel Management
Apr 2, 2018 by Diane SILUE - Community Manager, Hotel Management
Thanks so much for such an wonderfull review. We keep on to have such hgood quality of service in orther to serve you more better again. Feel Welcome !
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Douala hotel

Posted Feb 21, 2018
cozy comfortable hotel full of people from all over. good food, great staff, perfect location. I go there every time I am in Douala. Better than the more expensive hotels.
Comment from Hotel Management
Feb 22, 2018 by Diane SILUE - Community Manager, Hotel Management
your satisfaction is our leitmotiv. Thanks for your encouragements.
5 out of 5
by Gregory

Great find with all the necessities.

Posted Nov 16, 2017 on Hotels
Fantastic hotel with great food and close to the airport. Staff are friendly and helpful. Rooms small but clean with everything you need. Wifi signal is a bit slow at times but was adequate. I’ll stay again!
Comment from Hotel Management
Nov 24, 2017 by Diane SILUE, Hotel Management
Thank you very much for this great review of our hotel dear Guest. Always Feel Welcome !! Diane SILUE Community Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from nairobi

Simple but lovely

Posted Nov 12, 2017
Simple but lovely. I always stay there. It is in town clean. Nice breakfast
Comment from Hotel Management
Nov 13, 2017 by Diane SILUE- Community Manager, Hotel Management
Thank you for this positive review of your stay at the hotel Ibis Douala. We will share these comments with our teams for whom the main motivation is the satisfaction of our customers. Also your comments will be encouragement to continue in this quest for quality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel near to the commercial area in Douala.

Posted Sep 28, 2017
Pros: The location and they provide transportation from and to the airport and also breakfast
Cons: The service in the swing pool because that is the smoking area and you have to go to the bar any time when you need a drink.
Location: There are a lot restaurants around and bank area, I recommend you to go to BOG bar and restaurant is one block behind the hotel live music on Friday.
The experience was excellent they pick me up from the airport to Hotel and drop me back next day on time that is very important, food was very good and they have a very nice and helpful staff.
Comment from Hotel Management
Oct 2, 2017 by Diane SILUE- Community Manager, Hotel Management
Thank you so much for this avalanche of compliments! It is comments like yours that motivate more the employees to do better. Thanks again.
5 out of 5
by A verified traveler from Yaounde

Favorite hotel in Douala

Posted Sep 6, 2017
Pros: food, restaurant atmosphere, pool, staff
Cons: not much
Location: I didn't go out at all, but it's close to the airport, and I could see restaurants nearby on google maps.
I stayed in 3 different hotels in Douala, to test them. This was by far my favorite. The staff was friendlier, the kitchen and public areas welcoming, the food decent, the pool functional, the room was very clean and functional (tiny, though). The atmosphere was just more pleasant. I will be back.
Comment from Hotel Management
Sep 8, 2017 by Diane SILUE - Community Manager, Hotel Management
Dear Guest, Thank you for your encouragement and see you soon for another stay of exceptions. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Great hotel near the Center town

Posted Jul 4, 2017
This is a great hotel in the Center town of Douala , Bonanjo, close to major banks ( Bicec)., and the post office. Hotel is very clean, with amazing staffs, always disponible, buffet breakfast was good. Room was not spacious but comfortable. Security was present at every time. I would recommend this hotel to everyone for a short stay.
Comment from Hotel Management
Jul 7, 2017 by Diane SILUE - Community Manager, Hotel Management
Thank you for your positive review of your stay at the Ibis Douala. We will share these comments with our teams for whom the main motivation is the satisfaction of our customers. Also your comments will be encouragement to pursue in this quest for quality.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

A pleasant surprise ...

Posted Jul 3, 2017
Pros: All the staff were helpful and friendly, particularly in the restaurant. Pool was excellent and a welcome break from the heat, shame it was underused.
Cons: The internet access terminal in reception was often offline, plus the keyboard was faded (and French format) Maybe update/expand this area ?
Location: In business quarter. Easy access rest of Douala, short taxi ride to waterside restaurants, where you can choose the fish you want cooking for you.
The hotel selection was a bit of an internet gamble as I had never been to Cameroun before. But the Ibis name was known to me in UK, and its position near coast was suitable. I was very pleased with my choice. I had no problems with checking in or out, considering my limited French. The room had everything I needed, and no less than I would expect in any good European hotel. Restaurant much better than expected, great breakfast buffet and lovely varied food each day, staff often changing their dress from smart uniforms to traditional dress, that was a nice touch. Recommend a visit to Limbe although a 2 hour journey. Although obviously a tourist, I felt very safe walking round marketplaces in Douala and everyone was friendly and helpful.
Comment from Hotel Management
Jul 6, 2017 by Diane SILUE - Community Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Sincerely,
4 out of 5
by Michael

Posted Jun 22, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017 by Diane SILUE, Hotel Management
Merci d'avoir laissé votre avis; qui reflète bien notre volonté d'être un Ibis comme les autres, tout simplement... Diane SILUE IBIS Douala - La Direction
4 out of 5
Recommended
for Everyone
by A verified traveler from Yaounde

Nice and practical

Posted Apr 10, 2017
Good as usual. Always a pleasure . Very practical and clean. Have stayed here each time in I am in Douala for the past 18 years
Comment from Hotel Management
Apr 11, 2017 by Diane SILUE, Hotel Management
Thank you for your positive review of your stay at the Ibis Douala. We will share these comments with our teams for whom the main motivation is the satisfaction of our customers. Kindest Regards,