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Get an overview of this hotelBeaux Arts hotel with free airport shuttle and restaurant

Popular property highlights

Free self parking
Free WiFi
Restaurant
Laundry facilities
24-hour front desk

Location

Located in the heart of Douala, this hotel is within 1 mi (2 km) of Eko Market and La Nouvelle Liberte. Cathedral of Saints Peter and Paul and Stade de la Reunification are also within 2 mi (3 km).

Hotel Features

Along with a restaurant, this hotel has a health club and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a conference center are onsite.

Room Amenities

All 73 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, guests will find plasma TVs with cable channels, and other amenities include balconies and private yards.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available on request). This Beaux Arts hotel also offers a health club, spa services, and a terrace. Wedding services and tour/ticket assistance can be provided. Complimentary self parking is available on site. Guests can use the outdoor pool and health club at a partner property.

Serena Palace Hotel has designated areas for smoking.

  • Barbecue grill(s) 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Shopping center shuttle (surcharge) 
  • Elevator/lift 
  • Free airport transportation 
  • 24-hour front desk 
  • Porter/bellhop 
  • Restaurant 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Health club 
  • Free wired Internet 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Terrace 
  • Long-term parking (surcharge) 
  • Free parking nearby 
  • Offsite parking reservations required 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Laundry facilities 
  • Television in common areas 
  • Total number of rooms - 73 
  • One meeting room 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Multilingual staff 

Family Friendly Amenities

  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge), Free self parking, Free parking nearby, Offsite parking reservations required

Room Amenities

  • Daily housekeeping 
  • Phone 
  • Private bathroom 
  • In-room safe 
  • Yard 
  • Desk 
  • In-room climate control (air conditioning) 
  • Room service 
  • Soundproofed rooms 
  • Balcony 
  • Blackout drapes/curtains 
  • Bathtub only 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • Individually furnished 
  • Plasma TV 
  • Air conditioning 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 9 AM.

Serena Palace Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Minimum check-in age is 17

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
No pets or service animals allowed
24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: USD 5 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 14 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Serena Palace
  • Serena Palace
  • Serena Palace Douala
  • Serena Palace Hotel
  • Serena Palace Hotel Douala

We should mention

Couples wishing to share a room must provide proof of marriage. This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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