Room type

Single Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Senior Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)


Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelBeaux Arts hotel with free airport shuttle and restaurant


Located in the heart of Douala, this hotel is within 1 mi (2 km) of Eko Market and La Nouvelle Liberte. Cathedral of Saints Peter and Paul and Stade de la Reunification are also within 2 mi (3 km).

Hotel Features

This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a conference center are onsite.

Room Amenities

All 73 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, guests will find plasma TVs with cable channels, and other amenities include balconies and private yards.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary. Event facilities include a conference center and a meeting room. A roundtrip airport shuttle is complimentary to guests (available on request). This Beaux Arts hotel also offers a health club, spa services, and a terrace. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary. Guests can use the outdoor pool and health club at a partner hotel.

Serena Palace Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Free airport transportation 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Conference center 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free parking nearby 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Gift shops or newsstand 
  • Health club 
  • Laundry facilities 
  • Long-term parking (surcharge) 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • Offsite parking reservations required 
  • One meeting room 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping center shuttle (surcharge) 
  • Snack bar/deli 
  • Spa services on site 
  • Television in lobby 
  • Terrace 
  • Total number of rooms - 73 
  • Tours/ticket assistance 
  • Wedding services 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Snack bar/deli  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Long-term parking (surcharge), Free self parking, Free parking nearby, Offsite parking reservations required

Room Amenities

  • Air conditioning 
  • Balcony 
  • Bathtub only 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room safe 
  • Individually furnished 
  • Phone 
  • Plasma TV 
  • Private bathroom 
  • Room service 
  • Room service (24 hours) 
  • Soundproofed rooms 
  • Yard 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 9 AM.

Serena Palace Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 

Hotel Policies


Minimum check-in age is 17


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 14 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Couples wishing to share a room must provide proof of marriage. This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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