Get an overview of this hotelFamily-friendly Baiao hotel in Santa Cruz do Douro with full-service spa


Located on a river, this family-friendly hotel is within 9 mi (15 km) of Baiao Municipal Museum, Garden of Saint Bartholomew, and Igreja de Baiao. Municipal Stadium Cinfaes and Junta de Freguesia de Cinfaes are also within 12 mi (20 km).

Hotel Features

A full-service spa, a restaurant, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.

Room Amenities

All 60 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Douro Palace Hotel Resort and Spa features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wireless Internet access.

This family-friendly hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Douro Palace Hotel Resort and Spa is a smoke-free property.

  • Pool sun loungers 
  • Free WiFi 
  • Pool umbrellas 
  • Fireplace in lobby 
  • Airport transportation (surcharge) 
  • 24-hour front desk 
  • Babysitting or childcare (free) 
  • Supervised childcare/activities (free) 
  • Total number of rooms - 60 
  • Number of floors - 5 
  • Babysitting or childcare 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Luggage storage 
  • Laundry facilities 
  • Garden 
  • Turkish bath/Hammam 
  • Meeting rooms 4 
  • Multilingual staff 
  • Picnic area 
  • Poolside bar 
  • Restaurant 
  • Free self parking 
  • Free train station pickup 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 
  • Outdoor pool 
  • Outdoor seasonal pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • Babysitting or childcare  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Free WiFi 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Balcony 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Slippers 
  • Shower/tub combination 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Desk 
  • In-room safe 
  • Rollaway/extra beds available 
  • Cable TV service 
  • Soundproofed rooms 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary breakfast is offered.

Douro Palace Hotel Resort and Spa has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Douro Palace Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Sauna in spa 
  • Minimum age to access spa is 16 
  • Massages 
  • Body wraps 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.00 per night.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

A swimming cap is mandatory in all indoor swimming pools. For more details, please contact the office using the information on the reservation confirmation received after booking.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Rollaway bed fee: EUR 45.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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