Comment from Hotel Management
Oct 27, 2016 by Nick, Hotel Management
We are glad you had an enjoyable stay with us. We apologize that you had to pay additional charges to your CC processor; the reservation you made via Expedia was an Advance Payment reservation. Since your reservation was an Advance Payment reservation the total stay is charged automatically by the computer system when you make the reservation online and is non-cancellable and non-refundable. Advance Payment reservations are indicated on websites as Pay Now and get a discount. We thank you for staying with us and hope to see you soon.