Exterior

Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
764 Dover Leipsic Road, Dover, DE

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Chose because of their rating. Clean and quiet. Breakfast ok. Furniture was old and worn.
Stayed 1 night in Apr 2024

8/10 Good

James A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms just need a little updates.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Nice place to stay
Stayed 1 night in Apr 2024

6/10 Okay

Darius

Traveled with family
Liked: Cleanliness, staff & service, amenities
Noisy people. Itchy sheets. Substandard breakfast buffet
Stayed 4 nights in Mar 2024

10/10 Excellent

Jouey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are really nice and helpful
Stayed 1 night in Apr 2024

4/10 Poor

Kiely

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room has unknown splatter marks and stains throughout the bathroom and on the walls. There was a huge water mark stain that had mold growing over the entire king bed. For the amount I paid for the weekend (upwards of $700 for 2 nights), I didn't anticipate it to be this gross.
Stayed 2 nights in Apr 2024

4/10 Poor

Raymond

Liked: Staff & service
The room was dusty, there was hair in the tub, the tv remote was broken and the cord on the phone was broken
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff nice & very accommodating. Ms.Cristine made sure everyone was taken well care of..
Stayed 4 nights in Mar 2024

8/10 Good

Sandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room (under window) air conditioner was noisy and this morning I found a bug (Similar to a flea) in our bed. I only found one. Bed was comfortable and room appeared clean. Hotel was convenient with many restaurants in the area.
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Nice and comfortable. Loved the pool and hot tub.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Traveled with family
The room was cozy and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mary, Horsham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, full breakfast, friendly staff, convenient, accomodating to our needs. King bed a little firm for our liking but okay. Heater/air worked great. Will stay there again!
Stayed 2 nights in Mar 2024

2/10 Terrible

Seth

Business traveler
Disliked: Staff & service
Rented a room. The entrance to the hotel was locked, I could not get inside the front entrance. When I initially called them to confirm, was told they were 24 hours. Waited 15 minutes and kept calling, no answer. Absolutely terrible service.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked my room for Valentine’s Day. I check in, go in my room to set up with rose petals leading from the door to the bed, I love you I spelled out on the bed with the rose petals, balloons on the bed, wine bottles in the bucket of ice. I leave out to go to dinner with my wife an after dinner was going to surprise her with the Hotel room for a night of romance. Get there with her an my key cards aren’t working anymore. Then I hear a voice. Someone is in my room. Guy answers door. Bam, most embarrassing an uncomfortable situation I’ve ever experienced thus far. Head to the service desk a clerk tells us the room was booked to this guy before me. I was furious an embarrassed at the same time. I trusted Expedia, reviews were good an better than their competitors. But they failed me.
Stayed 1 night in Feb 2024
Response from Nick on Feb 15, 2024
We apologize for the error by the Front Desk staff. They made a mistake and gave out the incorrect key card. We apologize for the error and will rectify the issue with Expedia.

10/10 Excellent

Margaret, Salisbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Feb 2024

10/10 Excellent

Camron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an overnight stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Louis

Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in easy check out very nice room!
Stayed 1 night in Jan 2024

8/10 Good

Joyceley

Stayed 1 night in Jan 2024

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Room was clean. Needs updating
Stayed 1 night in Jan 2024

8/10 Good

Areretta

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Ethel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maya

Stayed 1 night in Dec 2023

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I took a little overnight trip prior to my surgery this Wednesday, we wanted to stay at Bally Casino Hotel but as it being New Year’s Eve they booked up quick , chose hotel as was very close to casino , staff friendly, breakfast adequate and would definitely stay again if unable to get Bally , only thing that they could improve is microwave in room
Stayed 1 night in Dec 2023

2/10 Terrible

Kim

I booked this the night before and I choose this place for the pool and hot tub. After arriving t they said the pool was closed for 2 days for maintance. They should have posted that on the website and I would have chose another hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and nice staff even late at night and early in the morning!
Stayed 1 night in Dec 2023

10/10 Excellent

Sai Babu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Great!! Jamar was the Best!!
Stayed 1 night in Dec 2023

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lisa, Smyrna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms are a little out dated, but it was nice, affordable, and convenient
Stayed 1 night in Nov 2023

8/10 Good

Ernestine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 2 nights in Nov 2023

10/10 Excellent

Tyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very hospitable staff. Will come here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Dilon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would return no problem
Stayed 1 night in Nov 2023

6/10 Okay

Elizabeth

Liked: Staff & service, room comfort
Okay
Hotel not the best by Okay for a one night off the road stay. People who work there are very friendly, cooperative, informative and most pleasant. Breakfast was the usual fare and was a good start to the morning. Also close to casino.
Stayed 1 night in Nov 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was well. Right off the main roadway.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. The staff member working the breakfast excellent. The people on the front desk were excellent.
Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Stayed 1 night in Nov 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Gregory, Clermont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and the staff was friendly. The room was clean and the breakfast was a treat.
Stayed 1 night in Oct 2023

8/10 Good

Charles, SLC

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was okay. It is not far from a busy roadway.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, very quiet, and has very confortable beds. It is a great location for Bombay Hook NWR visitors. And easy access to restaurants and shopping. Have stayed here many times. Great breakfast too!
Stayed 2 nights in Oct 2023