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Reviews of Hampton Inn Milford

2.5 out of 5
Hampton Inn Milford
100 Lighthouse Estates Dr, Milford, DE

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 786 reviews" "
Rating 8 - Good. 232 out of 786 reviews" "
Rating 6 - Okay. 71 out of 786 reviews" "
Rating 4 - Poor. 37 out of 786 reviews" "
Rating 2 - Terrible. 33 out of 786 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Jenisia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is nice and in a nice location. Hotel and room was very clean! Pool was also nice and clean. My only complaint is the beds. We had a room with two beds, and both beds were very uncomfortable. It was so hard. The pillows were also very uncomfortable. I couldn't sleep at all. Even my kids were uncomfortable. For the room to be new, you would think they have better mattresses.
Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
House cleaning people are very professional experience, put the front deck suck
Stayed 1 night in Mar 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
all
Stayed 1 night in Dec 2023
Response from Renee on Feb 15, 2024
We hoped that you enjoyed your stay with us if you have any other comments or questions, please reach out to us.

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stopping point for a long trip!
Stayed 1 night in Dec 2023
Response from Renee on Feb 15, 2024
We are so glad you enjoyed your stay with us!

10/10 Excellent

Chris J

Stayed 1 night in Dec 2023
Response from Renee on Feb 15, 2024
We hoped you enjoyed your stay with us. Thank you for the 10 out of 10!

10/10 Excellent

Debbie

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen

Stayed 2 nights in Dec 2023
Response from Renee on Feb 15, 2024
We hope that you enjoyed your stay with us. Thank you for the 5 out of 5!

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service
Room was nice but bed was far too soft.
Stayed 3 nights in Nov 2023

4/10 Poor

Bruce

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Had the misfortune of cohabiting with a mob of BMX dirt bike enthusiasts and their raucous, free-roaming children who shouted and raced down the hallways at 11 p.m. Once a decent hotel, the place has grown shabby from neglect.
Stayed 1 night in Nov 2023

10/10 Excellent

Keisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet calm and serene.
Stayed 1 night in Nov 2023

10/10 Excellent

Sean, Queen Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed there several times I can tell you that the staff is wonderful and I like the fact it’s off the beaten track so it’s quiet.
Stayed 3 nights in Nov 2023

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, a little outdated.
Staff was friendly, hotel could use face lift.
Stayed 2 nights in Nov 2023

4/10 Poor

Kristin

Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Daryl

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the staff. They were extremely helpful and nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Marc

Stayed 1 night in Nov 2023

10/10 Excellent

Hal

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Desk attendant (Philip) was particularly excellent and accommodating. Expedia did not provide that there was a $50 dog fee (we got it waived) but did state that there might be a cleaning fee (there wasn’t). Bed was very comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Corey

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Marley and Amanda were especially helpful. Breakfast excellent!
Stayed 2 nights in Sep 2023

8/10 Good

Lemuel

Business traveler
Liked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hampton Inn Milford on Sep 12, 2023
Hello Shawn, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The hotel was nice. Not great. The pool area could be better maintained, bathroom could be updated as well. Front desk people were superb, very nice, and couldn't be happier with them. All in all, it was a nice stay.
Stayed 1 night in Sep 2023
Response from Hampton Inn Milford on Sep 12, 2023
Hello Joseph, we are glad we were able to provide you with a nice stay. We appreciate your feedback and will raise these concerns to management. We hope to have you again!

10/10 Excellent

Todd

Stayed 1 night in Sep 2023

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and professionally operated. Great breakfast.
Stayed 3 nights in Aug 2023
Response from Hampton Inn Milford on Sep 5, 2023
Hello Owen, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that our staff was able to contribute to that. We hope to have you again!

4/10 Poor

Gregory

Stayed 2 nights in Aug 2023

6/10 Okay

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hampton Inn Milford on Aug 29, 2023
Hello Kathryn, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options. Very clean and friendly staff
Stayed 2 nights in Aug 2023
Response from Hampton Inn Milford on Aug 22, 2023
Hello Frank, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that our staff was able to contribute to that. We hope to have you again!

8/10 Good

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Hampton Inn Milford on Aug 15, 2023
Hello Terence, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

2/10 Terrible

Kathryn

They cost double
Stayed 2 nights in Aug 2023
Response from Hampton Inn Milford on Aug 15, 2023
Hello Kathryn, we are so sorry to hear that you did not enjoy your stay with us. Please accept our sincere apologies for any issues you encountered. We take your feedback seriously and will bring this claim to our management. We truly hope we can make up for this experience in the future.

10/10 Excellent

Susen

Stayed 1 night in Aug 2023
Response from Hampton Inn Milford on Aug 29, 2023
Hello Susen, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Hampton Inn Milford on Aug 8, 2023
Hello Amy, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DE State Fair
Our stay was wonderful. The front desk, housekeeping and hospitality staff were very helpful and very kind. We will definitely be returning to this location.
Stayed 1 night in Jul 2023
Response from Hampton Inn Milford on Aug 1, 2023
Hello, thank you for taking the time to leave us a review. We are so glad we were able to make your stay with us wonderful. We look forward to having you again!

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection for breakfast and coffee was always available. Location was good for me.
Stayed 3 nights in Jul 2023
Response from Hampton Inn Milford on Aug 1, 2023
Hello Bernadette, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hampton Inn Milford on Aug 1, 2023
Hello Craig, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities
There were a couple of loud tenets and the cleaning products used had an unpleasant smell and feeling but otherwise the beds were comfortable, no bugs, good breakfast, very nice lobby, and overall a great stay.
Stayed 4 nights in Jul 2023
Response from Hampton Inn Milford on Jul 19, 2023
Hello Daniel, we are so glad we were able to provide you with a great stay. We appreciate your feedback, and will take this into consideration. We hope to have you again!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2023
Response from Hampton Inn Milford on Jul 19, 2023
Hello Larry, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

2/10 Terrible

Chiah, Claymont

Stayed 1 night in Jul 2023
Response from Hampton Inn Milford on Jul 25, 2023
Hello Chiah, we are so sorry to hear that you did not enjoy your stay with us. Please accept our sincere apologies for any issues you encountered during your stay. We truly hope you will allow us to make up for this experience in the future.

8/10 Good

paula, Manhattan Beach

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms and hallways need a refresh. Chipped paint everywhere and looking a little tired.
Stayed 1 night in Jun 2023
Response from Hampton Inn Milford on Jun 27, 2023
Hello Paula, we appreciate your feedback and will bring this to the attention of our management. We are glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Crystal

Stayed 1 night in Jun 2023
Response from Hampton Inn Milford on Jun 27, 2023
Hello Crystal, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Did not hear the highway traffic. It looked fairly new build for the area.
Stayed 2 nights in Jun 2023
Response from Hampton Inn Milford on Jun 20, 2023
Hello Robert, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Sean, Queen Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay. I’m definitely coming back
Stayed 6 nights in Jun 2023
Response from Hampton Inn Milford on Jun 13, 2023
Hello Sean, thank you for taking the time to leave us a review. We are so glad we were able to provide you with a nice and quiet stay. We look forward to having you again!

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Hampton Inn Milford on Jun 13, 2023
Hello Matthew, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Reema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the cleanliness, good service and good breakfast choices. Did not like that maintenance was using the luggage cart, it was not available for guests when I checked out.
Stayed 2 nights in Jun 2023
Response from Hampton Inn Milford on Jun 13, 2023
Hello Reema, we are so glad you enjoyed your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

8/10 Good

Keia

Liked: Cleanliness, room comfort
Customer service
Well my stay was great until the toilet overflow over and when I call for assistance for more towels and help he stated he would try to find a plugger and he told me he didn’t have towels . I felt like it was not my fault so why customer service was really concerned about my issue at their hotel
Stayed 1 night in Jun 2023
Response from Hampton Inn Milford on Jun 6, 2023
Hello Keia, we are truly sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We appreciate your feedback, and will bring this claim to management. We hope we can make up for this experience in the future.

10/10 Excellent

maragret

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from Hampton Inn Milford on Jun 6, 2023
Hello Margagret, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Susan, Atglen

Stayed 1 night in May 2023
Response from Hampton Inn Milford on Jun 27, 2023
Hello Susan, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 2 nights in May 2023
Response from Renee on May 31, 2023
Thank you so much for choosing our property!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went here last week and back again tiday. Very friendly and reasonably priced
Stayed 1 night in May 2023
Response from Hampton Inn Milford on May 30, 2023
Hello Patricia, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We hope to have you again!

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic! Everyone who assisted us from check in/check out to the housekeeping and service staff went above and beyond to make us feel welcomed and comfortable! Also the continental breakfast was the best I've ever had from a hotel by far.
Stayed 2 nights in May 2023
Response from Hampton Inn Milford on May 9, 2023
Hello Jessica, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We hope to have you again at the Hampton Inn Milford!