Exterior
Check availability

Reviews of MainStay Suites Dover

2.5 out of 5
MainStay Suites Dover
201 Stover Blvd, Dover, DE

Reviews

8.2

Very Good

Rating 10 - Excellent. 231 out of 516 reviews" "
Rating 8 - Good. 169 out of 516 reviews" "
Rating 6 - Okay. 73 out of 516 reviews" "
Rating 4 - Poor. 20 out of 516 reviews" "
Rating 2 - Terrible. 23 out of 516 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Traveled with family
Disliked: Amenities, property conditions & facilities
I was not pleased with our rooms at all. They were old and run down. We could hear the people in the room above us walking around all night like the floor was paper thin
Stayed 1 night in Apr 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service
It was average
Stayed 1 night in Apr 2024

6/10 Okay

KARL, Plant City

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms could be cleaner. We didn’t have a lot of stuff we had to go ask for it even a shower. Was missing we had to get that.
Stayed 4 nights in Jan 2024

10/10 Excellent

Cedric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Yu-Te

Stayed 1 night in Dec 2023
Response from Sandy on Jan 2, 2024
Thank you for the great review. We value your business and appreciate your feedback.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2023
Response from Sandy on Jan 2, 2024
We are happy that you enjoyed your stay with us. Happy New Year!

4/10 Poor

Brian

Traveled with family
Liked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Sandy - GM on Jan 2, 2024
We apologize for the issues that you had during your stay. Please contact me directly, so that we can discuss your issues and a resolution.

10/10 Excellent

rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Solo senior traveler with fog companion visited Delaware friends and former neighbors after a military funeral in DC.
Stayed 1 night in Dec 2023
Response from Sandy on Jan 2, 2024
Thank you for staying with us! We appreciate your review.

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
very DIRTY
Room was in very poor conditition. Dirty. Toliet would not flush. Shower did not work. Dirty dishes in dishwasher
Stayed 1 night in Dec 2023
Response from Sandy - GM on Jan 2, 2024
We apologize for the issues that you had during your stay. Please contact me directly, so that we can discuss your issues and a resolution.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Ok for one night stop while traveling with pup.
Overnight trip north..stop over before driving in am. Ok place for a quick stop with a pup. Coffee machine is not so great..people friendly.
Stayed 1 night in Dec 2023
Response from Sandy on Jan 2, 2024
Thank you for sharing your review of our property with other travelers. We are happy that you enjoyed your stay.

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
i love staying at the main stay....i will be booking my room again here shortly...
Stayed 3 nights in Nov 2023
Response from Sandy on Jan 2, 2024
Thank you for you great review! We look forward to seeing you again.

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable with plenty of pillows. Plenty of choices for the free breakfast. Room amenities very nice.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Birthday Weekend Stay
Overall my stay was fine. Staff was very nice. The bathtub/shower sounded like it needed to be replaced.
Stayed 1 night in Nov 2023

10/10 Excellent

lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good, only gave 4 stars under condition because room just needed a little cosmetic tlc
Stayed 2 nights in Nov 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was fine the staff was friendly the flusher for the toilet was coming off and it smelled like smoke alittle bit
Stayed 1 night in Nov 2023

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Staff super friendly. However needs a huge update, room smelled musty and like cigarette smoke, carpet very old, bathroom door didn’t close right bc old and warped. Also heating unit didn’t function properly
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good for a Weekend
I was in town for work; got to catch up with old friends in the area. My wife & I thought the room was pretty nice; there are clear signs of water damage however. The hallways weren't the tidiest, however, it was a good place to stay for the night. good location and the staff was relatively friendly.
Stayed 1 night in Nov 2023

2/10 Terrible

Dora

Disliked: Amenities, property conditions & facilities
Elevator reeked of cigarettes. Hair in tub. Room smelled of mildew so did hallway. Little sleep due to guest above me stomping around and dropping things all night. Second time staying here and the noise experienced was the same. Don’t think I will be staying there again .
Stayed 2 nights in Nov 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Good complimentary breakfast. Best Coffee. They grind their own beans to make the coffee. Highly recommend this hotel.
Stayed 2 nights in Oct 2023

6/10 Okay

Sandra, Plano

Business traveler
Liked: Staff & service, amenities
There was a lot of noise at night, and the walls are thin. People were outside in their cars blasting their music and there was a constant small of marijuana in the rooms next to me. The staff was pleasant, and it is a convenient location

10/10 Excellent

Stella

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was inexpensive and yet spacious, clean and well decorated. It had a nice kitchenette with all necessities (even a toaster!) a big bathroom and the largest tv you will ever see in a hotel room. The weather was awful all day (T.Storm Ophelia) but our room made up for it and the hotel was warm and welcoming in every way. I highly recommend this lovely hotel, for a short or longer stay.
Stayed 1 night in Sep 2023

4/10 Poor

Kyle

Stayed 2 nights in Sep 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Earl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to to restaurants and shopping
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Stayed 2 nights in Sep 2023

10/10 Excellent

Janet

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

SANDRA

Traveled with group
Liked: Cleanliness, staff & service
Just not impressed with overall conditions. Breakfast okay. Room felt damp and musty. Toiletries left something to be desired. Employees were very friendly and helpful
Stayed 3 nights in Aug 2023

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service
Pool was not accessible. Everything else was good.
Stayed 5 nights in Jul 2023

10/10 Excellent

Isabelle

Stayed 1 night in Jul 2023

10/10 Excellent

Mandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the spacious room that fit all of our kids comfortably. The area was safe and quiet, and the breakfast options pleased everyone. It was nice to have the kitchenette and large mini fridge. It was close to the AFB and a short drive to all the restaurants. The staff was friendly and accommodating. The desk clerk even helped me to put new batteries in my child’s toy. I would stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Gina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year I stay here one night as I travel to the beach. The rates are extremely reasonable, the rooms are amazing. Although I don't stay long enough to enjoy the kitchenette and living area, it's great
Stayed 1 night in Jul 2023

4/10 Poor

bjorn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old in need of repair and renovation
This hotel is old , funky smell in rooms of bleech mold and cig smoke. Things are half broken in the room and the hotel needs a renovation badly. We paid 225$ pernight and it should be 59$
Stayed 2 nights in Jul 2023

8/10 Good

Rosa

Stayed 2 nights in Jul 2023

10/10 Excellent

tony

Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service
Staff was fantastic!
Stayed 2 nights in Jul 2023

10/10 Excellent

Rich

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent, rooms of good size, quiet and comfortable
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was and cheerful
Stayed 1 night in Jul 2023

10/10 Excellent

June

Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

James

Stayed 1 night in Jul 2023

8/10 Good

AWILDA

Stayed 2 nights in Jun 2023

8/10 Good

Catherine

Stayed 2 nights in Jun 2023

6/10 Okay

rhonda

Stayed 1 night in Jun 2023

8/10 Good

Samantha

Stayed 3 nights in Jun 2023

10/10 Excellent

Patricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very efficient
Stayed 3 nights in Jun 2023

6/10 Okay

Shireese

Traveled with family and small children
Liked: Cleanliness, staff & service
Check in was quick and easy, front staff were pleasant/friendly. The room is a nice size and appears to be clean. There is a very stale smell when first walking into the room. That smell later fades. The room could use a plug in to help with the staleness. The couch appears to have pet fur? On the arm. The stale smell and fur on the couch arm are the only issues.
Stayed 1 night in May 2023