Reception
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Reviews of La Mon Hotel And Country Club

4 out of 5
La Mon Hotel And Country Club
41 Gransha Road, Castlereagh, Newtownards, Northern Ireland

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 456 reviews" "
Rating 8 - Good. 119 out of 456 reviews" "
Rating 6 - Okay. 44 out of 456 reviews" "
Rating 4 - Poor. 26 out of 456 reviews" "
Rating 2 - Terrible. 17 out of 456 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked for dinner for four people. We had our starters and main courses which were good but we never saw the waitress again to order sweets or coffee. The bar could not add drinks bill onto our room account because the reception staff were not available. The room was comfortable and breakfast good with attentive staff.
Stayed 1 night in Mar 2024
Response from Reservations on Apr 19, 2024
Thank you for reviewing your stay with us. We appreciate your feedback!

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations on Apr 19, 2024
Thank you for reviewing your stay with us. We appreciate your feedback!

4/10 Poor

Barbara

Food was very disappointing. Overall it was ok but would not return.
Stayed 1 night in Feb 2024
Response from Reservations on Apr 19, 2024
Thank you for reviewing your stay with us. We appreciate your feedback!

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting great pool r relaxing stay
Stayed 1 night in Feb 2024
Response from Reservations on Apr 19, 2024
Thank you for reviewing your stay with us. We appreciate your feedback!

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay ,the staff are welcoming friendly and helpful, the pool warm sauna jacuzzi and stream room lovely. Big step down into jacuzzi though ,i did mention to lady on desk she agreed and said she would bring it up with management. My room was biggest iv been in .in a long time . The food was lovely .good service . The lounge area lovely staff friendly and the entertainment was great . Breakfast buffet was great plenty to choose from . And you can still use facilities after checkout . I will definitely be back
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Staff all so helpful and happy!
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break to recharge...
My hubby and I decided to have a break at the Le Mon Country Club to relax and have a bit of a break away from our children...A lovely warm welcome from the receptionist we checked in earlier no problem...Our room was lovely with a nice view...
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Not a peaceful night away.
We were looking forward to a quiet night away from the kids. The two single beds pushed together was uncomfortable. The drunken yobs who kicked off during the night really ruined our stay. At breakfast the next morning we were shocked to see two different families in the restaurant still in their pyjamas. Never see that at any hotel before! Breakfast was nice and staff were friendly. The leisure facilities were good, but I regret looking under the benches in the sauna. Could do with a good clean. I wouldn’t rush back. I’ve had better nights sleep in budget hotel chains.
Stayed 1 night in Jan 2024

4/10 Poor

Ian

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our double room was 2 single beds pushed together . Was very uncomfortable i never slept 1 bed was fine the other you could feel the springs digging into you.
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne

Stayed 1 night in Jan 2024

8/10 Good

Emma

Stayed 1 night in Dec 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

maggie

Stayed 1 night in Dec 2023

10/10 Excellent

TERESA

Stayed 1 night in Dec 2023

4/10 Poor

Colum

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Did not like it at all
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Stayed 3 nights in Dec 2023

8/10 Good

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Katie

Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Simply fabulous hotel. The sauna and pool were greatly appreciated by my wife. The food here is brilliant. Our evening meal was superb. Excellent value for money too, considering the quality on offer. Our room was very well presented and very comfortable. Added to the above are the people who work here. They couldn't have been more helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Eileen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice , toaster at breakfast was very slow and bread hat to be put in twice to toast it , found some bread with mould on it , said it to girl and she removed the slice but more bread for toast had mould on it , not the freshest of bread being used for toast, was waiting 45 minutes for food at dinner , service was very very slow , other than that the hotel is lovely.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice rooms and bathrooms, close to belfast but in it so nice and quite/peaceful area.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't want for anything
Great customer service, we enjoyed the facilities pool, sauna etc and the beds were very comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023

10/10 Excellent

Eddie

Stayed 1 night in Nov 2023

4/10 Poor

Lee

Stayed 1 night in Nov 2023

6/10 Okay

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been twice in the past couole of months and althoufh the staff are really nice, sadly the food is far from great. The evening meal & breakfast both dusappointing. I am Vegan my husband not and both were bot imprrssed wifh what was served Infact on my second visit i didnt book evening meal and waited until i got home for breakfast....making it an expensive bed foe the night.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming hotel. Staff were friendly and helpful
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean hotel
Room was warm and clean, breakfast was good and hotel was nice... only downside was that food was overpriced and bar staff were inexperienced also no entertainment on a bank holiday weekend.
Stayed 2 nights in Oct 2023

4/10 Poor

Diane

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Poor
Very poor service not very attentive waiting time for food very long an entertainment not pleasing
Stayed 2 nights in Oct 2023

10/10 Excellent

Dwayne

Stayed 1 night in Oct 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
I found the staff extremely helpful. The steam room and sauna was a bit disappointing and could benefit for upgrading as could the gardens and grounds in general.
Stayed 1 night in Oct 2023

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Cherie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Geirge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel excellent staff and rooms were great
Stayed 1 night in Sep 2023

6/10 Okay

Rachel

Stayed 1 night in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Mon stay
Convenient, clean, good service, lovely food, reasonably priced.
Stayed 1 night in Sep 2023

2/10 Terrible

craig

Stayed 1 night in Sep 2023

6/10 Okay

Daniel

Stayed 2 nights in Aug 2023

4/10 Poor

Jake

Liked: Cleanliness
Disliked: Staff & service
Booked a triple room witch they gave me a double and charged my freind £50 each night
Stayed 2 nights in Aug 2023
Response from Reservations Team on Aug 31, 2023
Hi Jake, Thank you for bringing this to our attention. I have taken a look into this on your behalf and according to your confirmation, your reservation was booked as a Premier Single Room for one adult only. Therefore, the charge is correct as you did not book any additional adults. If you have any queries, please do not hesitate to contact us directly.Kind regards, Reservations

6/10 Okay

Sinead

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cannot fault it, really enjoyed our stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Mrs J A

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I visited Belfast for the first time & enjoyed the trip
Stayed 1 night in Aug 2023

6/10 Okay

Natalie

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023