We will never stay at an Embassy Suites again!!
At check-in, the lady at the front desk was on a personal call, and obviously upset that she had to take time off her call to check us in.
When we pulled the sofa bed out, there was about 10 dirty sheets in it. I went to the front desk, and the same lady, still on her cell, and annoyed again, I told her about the sheets, and that we needed new bedding and sheets for the sofa bed. She informed me that the security guard will bring them up. He brought some blankets but, no sheets. We asked him for sheets and a fan, the fan is another issue. He told us that he will bring sheets if they had any available, same with the fan. Thank good, they had both.
At 2:30 am, water started leaking from the ceiling, on one of the beds and the nightstand. We are on the 3rd floor???? I called the front desk and requested a new room. We got moved to the second floor. The room was better, cleaner, but, the air was stagnant. Since the a/c is controlled by the hotel, and the air was not cycling as stated on the printout by the thermostat, we opened the window, just to find out there was no screen so, so much for that idea.
Breakfast, they give you a ticket to get your eggs but, don’t forget to ask for your potatoes and sausage up front, or they will give you a hard time if you walk around and ask for them. Because they want another ticket.
As for the a/c, why is there such a control over the use of it? You have to ask for a fan or heater???