Beautiful hotel, close to everything!
Posted Jan 27, 2017
This is the second time I bring my nieces to this hotel because of the indoor pool. Unfortunately, both times we have been forced to leave the pool area because of noisy, unruly guests. I complained to the concierge, but nothing was done about it. My nieces were in tears this last time because they had to stay in the room rather than going with their plan of swimming "all day long!". I tried to explain to them that we are all guests and were all entitled to the pool, but the other patrons treatment of them and honestly other guests is just unacceptable and I believe, should not be tolerated by the staff at the hotel. Had this not happened both times, I am very confident that the overall rating would have been excellent.