Ratings based on 440 Verified Reviews

3.4 out of 5
72% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Downey

Posted Apr 20, 2018
Noise for the others rooms . Toawels no white, TV not working properly.
1 out of 5
by A verified traveler from caloifornia

worst experience ever

Posted Feb 20, 2018
Cons: customer service
i rented the room as my apt is being renovated i checked in with 1 adult 2 children . my other son wanted to see his brothers for the day he is 15 he came by to watch tv ect the hotel staff called me yelling at me saying no visitors.she was watching the camera she saw 3 kids not 2 and she was gonna throw me out and keep my money for the rest of the week since i paid for 3 days i said i will have same one pick him up my son told me that the lady bang on the door as he was going to go in the shower yelling made he self in the room was inspecting to room checking the smoke detector ect . i had a family member pick up my son who was not written on the room . my other 2 sons stayed with friends since they felt uncomfortable . for the last two days i was there alone and didn't get to the room till like 8 pm from work .. the last day i had my sons come back we cleaned the room real good and was real polite i wanted to make sure i got my deposit back which was charged to my card with out letting me know when i went to check out i gave the man my room key said thank you very polite . as i was walking away the man started yelling at me saying never come back here i am not welcomed ect i turned around and said that was un called for i was very polite to you no need for all that he hen moved his hand back and forth and was like shoooo now worse experience ever plus the room had coach roaches in it and they inspected my room for like 10 min before they let me check out like it
3 out of 5
by A verified traveler

Posted Feb 2, 2018
If u have kids this not the place to stay because theirs a night club and all kinds of weirdos...well freaks come out at night...lol
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 18, 2018
Always a great experience when staying here. Always clean and great customer service.
1 out of 5
by A verified traveler

Worst Customer Service EVER

Posted Jan 9, 2018 on Hotels
The room was Nice! Nicer than I expected and clean! The front desk TERRIBLE! Worst experience of my life. I was double charged the deposit and they refused to issue a refund! I will never in my life give these people another dollar of my money
3 out of 5
by A verified traveler

Posted Jan 5, 2018 on Hotels
Poor reception, lady behind counter was not friendly.
4 out of 5
by fernando

nice clean spacious

Posted Dec 31, 2017 on Hotels
nice
4 out of 5
by Jaime

This traveler left a rating score only Posted Dec 30, 2017 on Hotels
5 out of 5
by Rouben

Room Prices for Suites

Posted Dec 26, 2017 on Hotels
Spontaneous, last minute booking on Christmas Eve. Super large room, clean, comfortable and cozy. Easy parking. Couldn't have asked for more.
4 out of 5
by George

Posted Dec 23, 2017 on Hotels
They was a cockroach alive in the room