Ratings based on 1,494 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 18, 2018
only down side was front desk was not able to give change (I needed change for a !0 bill so I could tip valet and the room attendant)...so unfortunately, they got screwed out of their tips because of the front desk peopel
5 out of 5
by A verified traveler

Posted Jun 17, 2018
Great place in downtown Albany for families. Great breakfast. You have to pay to park your car which is a pain.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 16, 2018
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 10, 2018
3 out of 5
by A verified traveler

Posted May 29, 2018
My wife and I stayed at the hotel for a weekend getaway over Memorial Day weekend. Hotel staff were great. Our issue is with the facility. To begin with the rooms do not have blackout curtains and the curtain over the glass window is see through white lace. Actually the regular curtains do not even close all the way. Being awakened by blaring sunlight during a short vacation was a real Disappointment and impacted our ability to sleep in and rest - which was a major objective we had. And paying $14 a day to park in the hotels parking lot was a surprize and a put off as well. And stay elsewhere if you want a pool or hottub. Lastly, the tub wouldn't drain. I know this type of this happens from time to time but was annoying. Aren't these types of things checked? But staff was very friendly and nice and the restaurant in the hotels was fantastic.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 29, 2018
5 out of 5
by A verified traveler

Posted May 28, 2018
Very good food!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 27, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Posted May 27, 2018
Clean & comfortable. Staff was very friendly! Super convenient location.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2018