Ratings based on 1,049 Verified Reviews

4.1 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Albuquerque Downtown Hotel

Posted Jan 10, 2018
The hotel was very nice. The staff was very friendly and helpful. Clean rooms and comfortable beds. We would definitely consider staying at this Hyatt again.
Comment from Hotel Management
Jan 10, 2018 by Samantha, Hotel Management
Charlie, Thank you for taking the time to complete our survey on your recent stay with us at the Hyatt Regency in Albuquerque! We are glad to hear that the staff were friendly and helpful!We look forward to seeing you again in the future! Thank You,
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Very nice hotel

Posted Dec 27, 2017
Pros: Everything
Cons: Maintenance
Location: Sandiago tram ride. The restaurant at the top is very good.
A very pleasant stay. Room was very clean but the vanity drain was very slow and perhaps could be clogged. But overall the service and cleanliness was outstanding which is what I expected from a Hyatt Regency Hotel. I would recommend this place and I would definitely stay here again when I'm in Albuquerque , NM
Comment from Hotel Management
Dec 29, 2017 by Samantha , Hotel Management
Rex, Thank you for taking the time to complete our survey on your recent stay with us at the Hyatt Regency! I will ensure to share your feedback with the respective managers. We look forward to seeing you again! Thank You,
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Posted Dec 26, 2017
The staff was great. The room was clean and cozy!
Comment from Hotel Management
Dec 29, 2017 by Samantha , Hotel Management
Valeria, Thank you for taking the time to complete our survey on your recent stay with us at the Hyatt Regency. We are happy to hear that the staff was great along with our rooms being clean and cozy! We look forward to seeing you again! Thank You,
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Dtay

Posted Dec 25, 2017
Everything was great. The hotel staff was accommodating. Valet people were excellent . Restaurant food very good . Location perfect
Comment from Hotel Management
Dec 29, 2017 by Samantha , Hotel Management
Thank you for taking the time to complete our survey on your recent stay with us at the Hyatt Regency. We are happy to hear that our staff was accommodating along with valet being excellent! I will ensure to share your feedback with the respective managers ! We look forward to seeing you again ! Thank You,
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome!!!

Posted Dec 15, 2017
My experience there was awesome and beyond all my expectations
Comment from Hotel Management
Dec 16, 2017 by Samantha , Hotel Management
Thank you for taking the time to complete our survey on your recent stay with us at the Hyatt Regency in ABQ! We are glad to hear that your experience was awesome and we went above and beyond your expectations! We look forward to seeing you again ! Thank You,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Very good service, friendly on checkin. Would recommend this place for a great weekend getaway.
Comment from Hotel Management
Dec 11, 2017 by Samantha , Hotel Management
Thank you for taking the time to complete our survey on your recent stay with us at the Hyatt Regency. We love to hear that our staff was friendly and you would recommend the Hyatt Regency in ABQ to others! We look forward to seeing you on your next travels through ABQ! Thank You,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
Nice hotel! Great location in downtown ABQ. Nice views from upper levels. Helpful staff & prompt valet service.
Comment from Hotel Management
Dec 11, 2017 by Samantha , Hotel Management
Thank you for taking the time to complete our survey on your recent stay with us at the Hyatt Regency. We are glad to hear that you enjoyed your stay along with our prompt and helpful service we provided. We look forward to seeing you in the future! Thank You,
3 out of 5
by A verified traveler

Room to stay at least.

Posted Nov 19, 2017
Super dusty in room, just seemed a little unkempt. But it was sleepable.
Comment from Hotel Management
Nov 19, 2017 by Samantha , Hotel Management
Thank you for taking the time to complete our survey on your recent stay with us at the Hyatt Regency. Please know that your feedback will be shared with our Housekeeping Manager. We hope that you do choose us during your next visit in Albuquerque. Thank You,
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

nice hotel close to convention center.

Posted Oct 30, 2017
the hotel lacks nothing but is surrounded by too many agressive homeless people.
Comment from Hotel Management
Nov 2, 2017 by Samantha , Hotel Management
Marthon Man On, Thank you for taking the time to complete our survey on your recent stay. We appreciate your feedback! Thank You,
5 out of 5
Recommended
for Everyone
by A verified traveler from louisville

Posted Oct 28, 2017
Great hotel downtown. Nice lounge with piano player at happy hour
Comment from Hotel Management
Oct 29, 2017 by Samantha, Hotel Management
Lucky Snapper, Thank you for taking the time to complete our survey on your recent stay! We are happy to hear that you enjoyed our piano player and look forward to seeing you next time! Thank You,