Ratings based on 1,194 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice enough for one night

Posted Feb 25, 2018
Pros: Comfortable bed.
Cons: Customer service
Location: Decent location, but loud because really close to the interstate. Easy access to shopping.
Front desk was on a personal phone call when I arrived. Took her about 2-3 minutes to get off and address me. Once she did, she was friendly. Got an inside room, so was happy about that. Close to the interstate, so it is pretty loud in the area. Room was clean and comfortable. Breakfast was satisfactory in the morning.
2 out of 5
by A verified traveler from texas

Disappointing

Posted Feb 16, 2018
Pros: Free breakfast
Cons: A good cleaning
Location: too close to highway...
This hotel was very disappointing. Too close to the highway, carpet was extremely dirty and nasty. Spider webs all over the room and hair stuck to the walls. :-(
Comment from Hotel Management
Feb 20, 2018 by tt, Hotel Management
I am sorry you were not happy with your stay. I would like to talk to more about this. We just did a deep clean on all rooms as well as having the carpet professionally cleaned.
1 out of 5
by A verified traveler

Skip it

Posted Feb 6, 2018
The room was filthy, debris on the beds floor, and gum on the bathroom floor. The carpet was disgusting. If it wasn't 2 a.m. when I checked in I would have went somewhere else. I only took the room due to exhaustion.
Comment from Hotel Management
Feb 9, 2018 by Trisha, Hotel Management
Sorry, your experience was not up to par. I would like to talk to you more about this so I can investigate further. I have just had all the carpets in the hotel professionally cleaned.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Good location

Posted Feb 4, 2018
Hotel was in the process of renovation so couldn’t give it high marks for condition. Staff was friendly, room was comfortable , nice breakfast, convenient location.
Comment from Hotel Management
Feb 5, 2018 by Trisha, Hotel Management
We are renovating, hopefully you will come back to see the finished product.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable

Posted Feb 4, 2018
The clerk at the front desk was very rude,even after letting her know I understood guests might be difficult but that I would try and make it easy for her. I have stayed in this hotel many times before and this had never happened, so I will blame it on a busy evening...other than that I would highly recommend this hotel and will be staying here again
Comment from Hotel Management
Feb 7, 2018 by tt, Hotel Management
Thank you for letting me know about the staff. I am also glad to hear you will come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2018
Great Hotel. We make this our destination every time we pass through town.
Comment from Hotel Management
Jan 26, 2018 by Trisha, Hotel Management
Thank you for being a loyal guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from albuquerque

Construction!

Posted Jan 26, 2018
Construction was going on, however the staff made sure it didnt effect us
Comment from Hotel Management
Jan 26, 2018 by Trisha, Hotel Management
Yes we are doing some renovations. I apologize for the mess but can't wait for the new look.
4 out of 5
Recommended
for Everyone
by A verified traveler from Window Rock, AZ

got a room with people still in it

Posted Jan 22, 2018
Pros: was quite and close to the freeway
Cons: better beds, put an elevator in, don't issue meal cards, better access for wheel chairs, fans in the restroom, don't have the maid keep knocking on th
Location: go drink beer
well there is not elevator and they weren't able to switch me to a bottom floor, and they gave me keys to a room with people still in there lol by the way. had to get a card to just eat in the morning
Comment from Hotel Management
Jan 26, 2018 by Trisha, Hotel Management
Thank you for your review.
3 out of 5
by A verified traveler from san diego

Passing through

Posted Jan 20, 2018
Arrived late at night with large trailer and there wasn’t adequate place to park. We made it work but were worried about the safety of the items within the trailer/back of the truck. The gentleman at the front desk kept his cameras on the truck all night to add comfort to our stay. Called prior to arrival to arrange room with view of parking lot and roll away - was told to request both at arrival and there would be no problems. Upon arrival learned facility didn’t offer cots and there were no available rooms with such view. Towels were dirty but when we called for clean, they arrived within 3-5 minutes. I agree with previous reviews - overall quiet, and does smell like pool! The gentleman at check in and the housekeeper the next morning made this hotel standout where it would otherwise be an average stay.
Comment from Hotel Management
Jan 22, 2018 by Trisha, Hotel Management
Thank you for your review. I apologize for the towels I will be in contact with laundry, and discuss the stains. I am glad that the staff made your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
It was easy to find, clean, and comfortable. The hotel was perfect for a stopover before heading to the airport. Breakfast would have been nice if it could be served earlier @530 weekdays.
Comment from Hotel Management
Jan 21, 2018 by tt, Hotel Management
Thank you for your stay