Ratings based on 591 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Hidden Gem

Posted Mar 27, 2018
Great experience with staff that goes the extra mile!!!
4 out of 5
by A verified traveler from Unalaska, AK

Train Talk

Posted Mar 16, 2018
Pros: I liked the trains talking throughout the night.
Cons: Parking is a half a block away and you have to carry your luggage down some steps to the elevator.
Location: Your downtown, so there's plenty to do.
If you like trains you're right next to the train station and they talk throughout the night.
5 out of 5
by A verified traveler

Excellent stay at Anchorage Grand Hotel !

Posted Feb 16, 2018 on Hotels
Service clerks very helpful, friendly, well informed on local city services! Very comfortable, feels much like being at home! Close to city center, good downtown access! Very pleased!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the Alaska Railroad depot

Posted Jan 3, 2018
Very pleasing hotel. I had a nice suite with a small kitchen on the fourth floor. The big room had a room-wide window with a beautiful view on the railroad depot, the port and beyond. The hotel is very close to the depot. Breakfast not included.
Comment from Hotel Management
Feb 9, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Tsu Yueh

Posted Jan 2, 2018 on Hotels
Comment from Hotel Management
Feb 9, 2018 by front desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel near the railway station.

Posted Dec 24, 2017
Nice location. Can cook in the room. Convenient for family vocation.
Comment from Hotel Management
Feb 9, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by George

Posted Dec 23, 2017 on Hotels
Comment from Hotel Management
Feb 9, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Brooke

Posted Dec 22, 2017 on Hotels
It was perfect for the price.
Comment from Hotel Management
Feb 9, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Excellent stay!

Posted Oct 23, 2017
The staff was friendly and helpful. I felt like I was home during my stay. The room offers everything you would need from the kitchen to the private bedroom.
3 out of 5
by A verified traveler

Felt like I was in Arizona...TOO HOT!

Posted Sep 30, 2017 on Hotels
I agree with what others had said about the loud train whistles during the night and also about walking down 5 or 6 steps to enter the hotel lobby. The hotel is dated but clean and the staff is very friendly. There are an abundance of restaurants and shops within walking distance. I guess my only complaint is a huge one to me....the temperature in Anchorage during out 2 day stay was in the 50's. When we checked in at the hotel, our thermostat in our room was set at 90 degrees! I turned it down to 65 and opened windows in the living room and bedroom. It really didn't cool off well and I ended up leaving the bedroom window open during the night because it was too hot and stuffy to sleep. We left our room the next day to have lunch and do a little shopping and when we returned, housekeeping had cleaned our room and turned the thermostat up to 90 degrees again! I realize I cant control the temperature of the lobby or hallways but I should be able to control the temperature in my room. It must have been the same for others because I noticed numerous windows open from the outside of the hotel. Needless to say, the train whistles were only louder during the night with the windows open and I did not sleep well the 2 nights we stayed. I would not stay there again.