Ratings based on 321 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Dec 16, 2017
The ULU Factory next door was the best thing about staying there, otherwise find something downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from Soldotna, AK

Very nice pool and staff!

Posted Nov 30, 2017
Pros: Clean, nice pool, great breakfast, nice staff.
Cons: I wish there was a hot tub (0:
Location: It's quite close to downtown Anchorage and directly across from the train station. Don't sleep in or you will hear the train around 8:30.
I have stayed at the Ship Creek Comfort Inn three times now and have really enjoyed it. They do have a pet policy in case you want to bring your furry friends. The pool area is very clean and nice. Morning breakfast is awesome, and free. The Hotel supervisor, Erica, was extremely gracious when I accidentally booked two rooms. She personally spoke to the vendor to help me cancel one. Thank you!
Comment from Hotel Management
Dec 7, 2017 by Charlene Thalmann (Front Desk Supervisor), Hotel Management
Thank you for your review! I will be sure to pass on your compliments to Erica. For future reference: We have our NSK rooms, which feature a King Size bed, a whirlpool jetted tub, and all the same amenities you get with the other rooms (in-room coffee pot, mini-fridge, WiFi). We look forward to welcoming you back next time you're in Anchorage.
2 out of 5
by A verified traveler from alaska

Posted Oct 14, 2017
Pros: Nothing
Cons: Cleaning needs to be done
Location: Ok
Not very clean floor very dirty loud staff not paying attention to details.
Comment from Hotel Management
Nov 27, 2017 by sarah, Hotel Management
Thank you for your comments, I will speak with my staff regarding you stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Best Staff!

Posted Oct 7, 2017
Pros: Staff! Really wonderful and friendly.
Location: Close to shops and amenities,
Really friendly and accommodating staff members! holding luggages, answering questions, helping with luggages and shuttles there is a railroad beside the hotel. so train noises in the morning are pretty annoying.
Comment from Hotel Management
Nov 27, 2017 by sarah, Hotel Management
Thank you for your comments, we hope to see you again!
5 out of 5
by Hanna

Posted Sep 17, 2017 on Hotels
Warm and welcoming staff. Helpful with recommending restaurants. Shuttle bus driver very interesting with history of area and military base.
3 out of 5
by A verified traveler from Central Point, Oregon

Close to train station.

Posted Sep 4, 2017
The hotel needs a really good cleaning! Very dark and old/musty. Luckily we only had to stay one night. If we would of had to stay longer I would have found a different hotel. However it's really close to the train station which we had to be at early the next morning which made it very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to train, average comfort inn

Posted Sep 1, 2017 on Orbitz
walking distance from Train, not much to do close by and limted food options. Room was clean and bed very comfortable. Worked great for my needs.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice area next to creek and walkway

Posted Aug 30, 2017
Cons: Room was outdated, bathroom could have been cleaner.
Location: Great location near creek and walking areas, hotel shuttle to restaurants and train. Nearby shuttle to downtown area.
Stayed over weekend so had an interesting public fair just a short walk away.
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

Good hotel walk to downtown and train

Posted Aug 17, 2017
Hotel offers walking distance to down town and train... also shuttle to airport and train station .. ok breakfast included .. room clean staff friendly and helpful .. we did experience any train noise ... good hotel for one or two nights...
5 out of 5
by contessa

Loved the pool when we arrived the night lady was

Posted Aug 16, 2017 on Hotels
Loved the pool when we arrived the night