Ratings based on 1,017 Verified Reviews

3.3 out of 5
68% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2017
Close to twn, would like to see more lighting in parking lot for hotel
Comment from Hotel Management
Dec 19, 2017 by Tammy Wanner , Hotel Management
We have definitely lucked out on the location of our property. Thank you for noticing and taking the time to give us such a great review! Yes, we are currently putting in brighter lights in our back parking lot. We hope that we will be seeing you again on your next trip to Anchorage!
5 out of 5
Recommended
for Everyone
by A verified traveler from Juneau Ak

The location is perfect close to 5th Ave mall

Posted Dec 12, 2017
Staff is excellent! Rooms are spacious and clear It is rare that I am impressed by a Room with no view I really enjoyed my Rooms it had all the eminities Fridge, microwave, iron& board And rides to and from airport!
Comment from Hotel Management
Dec 18, 2017 by Tammy Wanner, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
2 out of 5
by A verified traveler

Ok

Posted Nov 19, 2017
Wasn't that impressed with the room. The hotel lacks a continental breakfast!
Comment from Hotel Management
Nov 22, 2017 by Tammy Wanner, Hotel Management
We strive to provide the best quality and service available to each of our valued guests. I am sorry to hear that your stay was not as pleasurable as you had hoped for. It would be appreciated if you could please advise how we may have improved for your room accommodations. Thank you for your feedback and hope to seeing you again on your next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tununak, Alaska

Posted Nov 1, 2017
Pros: Affordable rates, comfortable and friendly hotel staff
Cons: With my sinuses I wasnt comfortable withe the room temperature but i had windows that i could crack open only on different floor levels.
I have roomed here with my eldest sister back when it was Days Inn. I like the hotel staff, comforts of the rooms and its clean. I like this hotel compared to other hoels I've been in.
Comment from Hotel Management
Nov 3, 2017 by Kyle, Hotel Management
Thank you for your recent review of our Hotel. We always appreciate feedback from our guests. We value your comments and look forward to welcoming you back on your next stay.
5 out of 5
by ELIZABETH

Quite Night

Posted Oct 19, 2017 on Hotels
It was a quite relaxing night in my room. I booked same day and received a good deal. Parking is easy. Shuttle is available every hour. Thank you
Comment from Hotel Management
Oct 28, 2017
Thank you for your recent review of our Hotel. We always appreciate feedback from our guests. We value your comments and look forward to welcoming you back on your next stay.
3 out of 5
by A verified traveler

Posted Oct 12, 2017 on Hotels
Comment from Hotel Management
Oct 28, 2017
Thank you for choosing our hotel for your recent trip to Anchorage!
5 out of 5
Recommended
for Families
by A verified traveler from Canada

Enjoyable stay

Posted Oct 8, 2017
Pros: All of the above.
Cons: Continental breakfast would be appreciated.
Location: Walked to the Mall and took in many of the shops nearby, as well as restaurants. Enjoyed the Trooper Museum as well as the Anchorage Museum.
Staff very helpful. Gave us directions to where we wanted to go. Enjoyed the fridge, microwave, and coffee maker in the room. A continental breakfast would be great. Free parking was a plus. We had a bit of trouble controlling the heat--way too heat, but we were able to open the window.
Comment from Hotel Management
Oct 28, 2017 by Tammy Wanner, Hotel Management
Thank you for the excellent review, we appreciate you taking the time to share your recent experience with us! I'm glad you enjoyed our downtown location, in-room amenities, free parking, and our amazing staff! We look forward to seeing you on your next trip to Anchorage.
5 out of 5
by A verified traveler

Would stay there again.

Posted Oct 2, 2017 on Hotels
Excellent value. I have already promoted this place to friends in Anchorage. Excellent location near restaurants and public transportation as well as off airport rental car office and shopping district. My deal included free breakfast at the cafe across the street, good value. Guests receive 10% off the cafe and the Mexican restaurant next door which has a good Sunday buffet brunch. I had one maintenance issue with the toilet but within 24 hours it was fixed.
Comment from Hotel Management
Oct 28, 2017
Thank you for the excellent review, we appreciate you taking the time to share your recent experience with us! I'm glad you enjoyed the great rate, downtown location and our amazing staff! We look forward to seeing you on your next trip to Anchorage and thank you for the referrals.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alaska resident from out of town

Friendly, helpful staff

Posted Sep 29, 2017
We had very good service and the room was clean and had everything we needed for a fairly reasonable price. Not too far a walk to downtown stores...
Comment from Hotel Management
Oct 28, 2017 by Tammy Wanner, Hotel Management
Thank you for the wonderful review! I'm so glad to hear you had an good stay with us. Thank you for acknowledging the friendly staff and service you experienced, we look forward to welcoming you back soon
3 out of 5
by A verified traveler from Palmer, AK

Posted Sep 29, 2017 on Orbitz
I rented 4 rooms for my group. Several of the rooms were not especially clean. The beds in my room were a choice between granite hard and sponge soft. Not being Goldilocks, I was dissatisfied that there was not a 3rd selection. The entrance smelled strongly of cigarettes, even inside the door. The lobby was clean. The staff was very nice. The stay was inexpensive and close to where I needed to be.
Comment from Hotel Management
Oct 28, 2017 by Tammy Wanner, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our hotel. However, it looks like our housekeeping staff did not provide excellent service. I will be sure to pass along your comments to the housekeeping management team. I appreciate your time to help us improve our operation for our future guests.