Ratings based on 780 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Nov 15, 2017
The hotel is great and the Staff is outstanding. I highly recommend the hotel. My only ding would be that the style is a bit dated. Very nice but dated....
Comment from Hotel Management
Nov 16, 2017 by Ryan, Hotel Management
Hi Anonymous, Thank you for the great feedback. See you soon. Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler from New York State

Perfect location when visiting Anchorage !

Posted Oct 21, 2017
Pros: Everything.
Cons: Can not think of anything.
Location: Perfect location to just about everything a visitor could want.
Awesome trip to Anchorage for the 1st time, hotel is located in the heart of everything that I wanted to see. A great place to stay, with great service and accommodations very helpful staff. I would recommend your hotel to anyone going to Anchorage, you have everything anyone could want .
Comment from Hotel Management
Oct 24, 2017 by Ryan, Hotel Management
Hi Howie, Thank you for the great post and valuable feedback. We look forward to seeing you again. Bell well! Ryan
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Visit

Posted Oct 13, 2017
Nice hotel, staff very friendly, only complaint was the size of the rooms. Very small. Great view!
Comment from Hotel Management
Oct 19, 2017 by Ryan, Hotel Management
Hi Anonymous, Look me up during your next visit. Love to provide and upgraded stay. rwe@captaincook.com Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Amazing

Posted Oct 4, 2017
Pros: Central location and the History
Cons: Nothing that I can think of.
We stayed in Anchorage at the Hotel Captain Cook. Everything was organized and the Hotel was within walking distance to everything we wanted to see. The amenities at the Hotel were great for travelers and the staff were friendly and accommodating.
Comment from Hotel Management
Oct 12, 2017 by Ryan, Hotel Management
Hi Gill, Great post. Love to see you return soon. Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
Awesome! Great experience! I love staying there! Great view and very nice staff.
Comment from Hotel Management
Oct 4, 2017 by Ryan, Hotel Management
Hi Anonymous, Thank you for the great review! Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler from CDA, ID

Nice place, super clean, staff nice.

Posted Oct 2, 2017
Second time staying here, both were impressive. Staff was great and room luxurious, stayed in tower 3 17th floor.
Comment from Hotel Management
Oct 4, 2017 by Ryan, Hotel Management
Hi Joe, Thank you for being a valued repeat guest. It's really nice to hear feedback regarding the staff and that your stay and the service we provided were consistent and good. Winter is coming. Bring your snowboard or skis! Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Great experience

Posted Sep 24, 2017
Loved the hotel and staff. Parking wasn't great at 30 per day but staff was wonderful!!! Overall great experience
Comment from Hotel Management
Sep 28, 2017 by Ryan, Hotel Management
Hi Deb, Great comments. We have a package rate that includes parking and more. For next time :) Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

great location, etc

Posted Sep 24, 2017
Pros: everything
Cons: more coffee k cups would be nice
We had a nice visit at this hotel. Staff was friendly and rooms very clean. Good coffee. great location. We are from N.C. and we very tired when we arrived in AK. We were welcomed immediately at midnight and were soon snoozing away~!!
Comment from Hotel Management
Sep 26, 2017 by Ryan, Hotel Management
Hi Pam, We appreciate the review. Just a note, we can bring more K-Cups at anytime if you run out in your room. Until next time, good snoozing :). Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler from Wasilla, AK

Amazing hotel!!!

Posted Sep 24, 2017
Pros: Everything!!
Cons: Ummmm, add some vending machines....lol
Location: The location is in downtown Anchorage so, mostly everything is in walking distance.
I would have to say hands down this is a 5 STAR hotel! Every staff member was polite, courteous, and professional! Very clean hotel and the food was amazing!! We tried connecting our Apple TV to their wi-if service and couldn't because the acception page doesn't show up for it, but their technician came to our room and installed a router so we could enjoy watching our Apple TV!!! This place is just amazing and everyone showed that they enjoy working for the Hotel Captain Cook!!
Comment from Hotel Management
Sep 26, 2017 by Ryan, Hotel Management
Hi James, Great post. You definitely gave us the opportunity to serve by presenting us with the Apple Tv / Wifi equation. We're now even better equipped to serve. Thank you! Ryan
4 out of 5
Recommended
for Everyone
by A verified traveler from anchorage

Good downtown hotel

Posted Sep 18, 2017
Pros: Historic hotel in a good downtown location
Cons: Better weekend room rates
Classic historic hotel located in downtown anchorage. The crows nest is worth a visit even if it is just for cocktails or a glass of wine. The Whale's tail is a good wine bar with great bar food.
Comment from Hotel Management
Sep 20, 2017 by Ryan, Hotel Management
Hi Steve, Thank you for the review. We appreciate the restaurant tags and we look forward to seeing you again. Ryan