Ratings based on 369 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
The room was very comfortable clean well organized and spacious
Comment from Hotel Management
Jan 18, 2018 by Floe Haygood, Hotel Management
Thank you for taking the time and giving your feedback. We truly appreciate it and we hope you'll come and stay with us again when your travel brings you back to Anchorage.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2017
Check in and price is great. Very comfortable rooms. Older but in good shape
Comment from Hotel Management
Dec 28, 2017 by Floe Haygood, Hotel Management
Thank you to taking the time and giving us your feedback during your recent stay with us. We hope to see you again in the near future when your brings you back to Anchorage.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palmer, AK

Convenient location near museum and restaurants.

Posted Nov 27, 2017
Pros: Location, comfort and price.
Cons: Hotel is in process of renovation. Will probably result in more modern look.
Location: Close to Anchorage Museum and within walking distance of many good restaurants and the Performing Arts Center.
Room was very clean and fresh. Appreciated the substantial breakfast.
Comment from Hotel Management
Jan 10, 2018 by Front Desk Team, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

They are renovating so there is some construction.

Posted Nov 18, 2017
Have always enjoyed our stay here. They are redoing the rooms and I'm excited to see the changes. Staff is always nice and helpful. Small parking lot, but free and safe.
Comment from Hotel Management
Jan 10, 2018 by Front Desk Team, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great room layout, good beds, mostly clean.

Posted Nov 17, 2017
Pros: Location, layout of the room, comfortable beds.
Cons: Police the garbage in the parking lot.
Location: Best location to stay at for events that the Anchorage Museum. Also a great spot for shopping
Cleanliness would have gotten an excellent rating if our fridge had been clean. Seriously, room was spotless until we opened the fridge. The layout of the room was perfect--it opened into a nice sitting room with a TV that had a door shutting it off from the rest of the room, Beds were comfortable. Best location to stay at if you are attending an event at the museum. We had less than a two minute walk to get there. Unfortunately the other guests had a habit of leaving their car garbage in the parking lot.
Comment from Hotel Management
Jan 12, 2018 by Front Desk Team , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Good hotel

Posted Nov 16, 2017
Pros: Friendly and good location also breakfast included and nice hotel overall
Cons: They were doing construction on the 3rd floor and started pretty early and with it still being dark in the winter there it made it a bit nervewracking
Location: Downtown area within walking distance and nice mall t right across street. Must do the glacier walk never will forget even though it is a bit pricy.
Very nice hotel and great location. The only complaint I had is I put the no service on the door one day and the other day I removed it so I could have service because I was out of things and came back from a tour that day after 6pm and nothing was done in the room. Had to ask the one housekeeper for toilet paper and she asked me if none came to the room and I told her no.
Comment from Hotel Management
Jan 10, 2018 by Front Desk Team, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, especially for the price!

Posted Oct 30, 2017
Great breakfast, rooms big and accommodating. Love that there is a refrigerator and microwave with a separate area for the bed! Will stay there every time I visit Anchorage! Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2017
It was very good. Nice hot tub. And very good staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Missoula, MT

Clean, convenient hotel near downtown

Posted Oct 23, 2017
Pros: Conveniently located and it was a decent price.
Cons: Maybe disclose their parking lot is very limited?
Check-in was a good experience. We checked in at 1:30AM on a Saturday night and unfortunately, while the hotel advertises free parking, the lot is very small and there were no spaces available for us to park! So, the first night we had to park on the street which made us a bit nervous but there were spaces available for the following 3 nights we stayed. Other than that, the hotel was great -- staff was helpful and responsive, it was quiet (we were on the 3rd floor), and there was a decent breakfast available.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Nice place to stay. Good staff. Good people. Very pleasant stay in Alaska. Would go there again.