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I booked through Expedia, and evidently my two double beds were not guaranteed. I was given a room with 1 king bed, and it was for 3 people (1 adult, 2 kids). They said they would provide a rollaway bed. We checked in at 2:30. By 7:30, and 4 phone calls to the front desk, we returned to find a rollaway ...
I would gladly go back and stay. Staff was very accommodating they called us when the room was ready...earlier than anticipated. Gave us a dog bed, a treat for our dog and a toy...so nice
Chose hotel hoping it was close to where we were heading to see such as downtown biltmore house and basicalla as well as my friends family.
Easy in and out of hotel, and good location to downtown. Beds were very comfy and the breakfast was good. Only thing I would have asked for is one more elevator. Everything else was great!
The room was great. The bed was wonderful. My only complaint would be the food. We purchased a stay and breakfast package and the food is marginal. With so many other restaurants near by, go elsewhere to dine.
We have stayed here before and always enjoy our stay. The front desk staff are awesome! We get a room right in front of a great pool. Breakfast is great! A little challenge to get to, but well worth it!
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