Ratings based on 161 Verified Reviews

4.0 out of 5
72% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2017
I had a very nice stay the staff was nice and the service was quick
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
The+hotel+was+conveniently+located+near+Georgia+Institute+of+Technology%2C+which+was+a+close+walk.++The+room+was+spacious%2C+clean+and+the+bed+comfortable.++Staff+was+very+nice.
Comment from Hotel Management
Aug 17, 2017 by gillian.james, Hotel Management
It was our pleasure exceeding your expectations ! Have a great day .
2 out of 5
by A verified traveler from Atlanta, GA

Make this hotel your last option

Posted Jul 30, 2017
Pros: I enjoyed the staff, location and the rooftop pool.
Cons: The smell and condition of the room, also being aware of what guest need what rooms.
The room smelled sour. Although the balcony was locked and could not be accessed, there was trash on the balcony as if they forgot to clean the balcony before locking the sliding door. I requested a room that was handicap accessible, I noted it in my booking through Expedia as well as called the hotel prior to check-in to confirm this would be available. After checking-in, I was told the only room they had available during my stay was the room I was in, which was a regular room with king sized bed. The room was too small and nothing like I expected. I had the hardest time maneuvering around the room since it was not what I requested and too small. The only reason I am giving them three stars is because the pool, view from the pool and staff was nice . I will not be returning back to this location and I recommend this to be your last resort.
Comment from Hotel Management
Aug 15, 2017 by gillian.james, Hotel Management
Please accept our sincere apologies for the shortfalls encountered during the stay. Our dedicated team members awaits another opportunity to provide superb and professional service to you
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, except...

Posted Jul 3, 2017
Valet service was EXTRA slow!!! Not Good. Beside that, I would not stay anywhere else. We was in the middle of everything.
Comment from Hotel Management
Jul 5, 2017 by gillian.james, Hotel Management
It was our pleasure having you at the Crowne Plaza Atlanta Midtown .Your feedback will be communicated to the Property Manager . Have a splendid day!
3 out of 5
by A verified traveler

Posted Jul 2, 2017
Ok hotel, not great but not horrible either! Would have rather stayed somewhere else in downtown.
Comment from Hotel Management
Jul 7, 2017 by gillian.james, Hotel Management
As service champions we take pride in our product and services , disappointing to know that we did not met your expectations. Another opportunity would be great .
4 out of 5
Recommended
for Everyone
by A verified traveler from L

Close to Emory Hospital.

Posted May 19, 2017
The room was clean. No frig, or microwave. Bed was comfortable. Staff was very accommodating! Please note- if you book prepaid via Expedia then expect to pay $15 for parking.
Comment from Hotel Management
Jun 10, 2017 by gillian.james, Hotel Management
We appreciate your feedback. Have a great day and thanks for staying with us .
5 out of 5
by Nancy

Close to the fox

Posted May 13, 2017 on Hotels
Great location if you are attending an event at the Fox theater close to restaurants The Georgia aquarium world of Coke and the children's museum
Comment from Hotel Management
Jun 8, 2017
Thanks for rating us 5 . Service is our passion and it is a rewarding feeling when our guests are happy.
5 out of 5
by Charlene

Posted May 11, 2017 on Hotels
Comment from Hotel Management
Jun 8, 2017
Thanks for sharing ! Have a great day .
5 out of 5
by John

Perfect place.

Posted May 3, 2017 on Hotels
Excellent stay. We were only in town for a quick, one-night visit to see a show at the fabulous Fox Theatre and the location, service and accomodations were perfect! The staff was pleasant, professional and showed an amazing attention to detail! Would definitely stay there again!
Comment from Hotel Management
Jun 8, 2017
Thanks for acknowledging our team members efforts they take great pride in their deliveries .
4 out of 5
by DAVE A

Posted May 1, 2017 on Hotels
Comment from Hotel Management
Jun 8, 2017
Awesome . Thanks for choosing Crowne Plaza !