Ratings based on 215 Verified Reviews

3.9 out of 5
71% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Business Trip

Posted Nov 6, 2017
Pros: location
Cons: The scanning system for the market is challenging.
Location: Close to everything and easy to use public transportation
The staff was very helpful and the room décor and fixtures were nicely updated. The in hotel restaurant was great and my server, Amberly was the best!!
Comment from Hotel Management
Nov 8, 2017 by gillian.james, Hotel Management
It was our pleasure exceeding your expectations. Have a splendid day !
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl.

Nice hotel, closed to GT campus.

Posted Nov 2, 2017
Pros: location
Cons: pillows
Location: GT Campus!!!
Excellent Customer Service. Clean, nice and great location.
Comment from Hotel Management
Nov 3, 2017 by gillian.james, Hotel Management
It was our pleasure exceeding your expectations . Have splendid day .
3 out of 5
by A verified traveler from Hilton Head, SC

Trying hard but location working against it.

Posted Oct 22, 2017
Pros: Location to downtown events and attractions
Cons: Parking and noise reduction
Location: Good access to Georgia Aquarium, Phillips Arena, Olympic Park.
First I would like to start by commending the entire staff. Everyone I came in contact with was very friendly and helpful. One of the best hotel staffs i have seen. The location although close to most attractions and activities in downtown Atlanta, makes it hard to get in and out. It is located on a one-way street. The entrance is short and the valet parking is easily overwhelmed. There is no visible alternative parking. It shares the building with another hotel which also can be confusing. It is located across from a hospital which means a night full of sirens as ambulances arrive. Also lots of traffic noise, even from the 17th floor. If it was not for the staff this would have been a miserable stay.
Comment from Hotel Management
Nov 1, 2017 by gillian.james, Hotel Management
Please accept our apologies . I would love to connect with your regarding your stay.
1 out of 5
by A verified traveler

Overpriced

Posted Oct 8, 2017
While nice this hotel is overpriced for the room we had. Not only that they overcharged us and caused us a great deal of problems with our checking account. Worst part is they won't return our calls and everyone we ask to speak to someone in charge it just goes to voicemail. Poor customer service.
4 out of 5
by A verified traveler from Chicago

Good Location. Comfortable Beds.

Posted Oct 4, 2017
The hotel was nice enough. The only real complaint I have was the shower did not drain fast enough. By the end of my shower I was ankle deep in water.
Comment from Hotel Management
Oct 13, 2017 by gillian.james, Hotel Management
It was our pleasure exceeding your expectations. Have a splendid day !
5 out of 5
Recommended
for Everyone
by A verified traveler from birmingham, al

Posted Sep 21, 2017
Great Location! Friendly staff. Nice room. We were in town for Music Midtown and this was a good location to Uber from. The Varsity and Goodfellows are right across the street.
Comment from Hotel Management
Sep 23, 2017 by gillian.james, Hotel Management
Happy to know that we exceeded your expectations
1 out of 5
by A verified traveler from atlanta

Posted Sep 19, 2017
Horrible service. Room wasn't ready Didn't get treated correctly
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Sep 11, 2017
The hotel was in a great location. Conditions of hotel was great. Waiting for Valer to get your car is a hassle.
Comment from Hotel Management
Sep 15, 2017 by gillian.james, Hotel Management
It was our pleasure exceeding your expectations . Have a great day !
4 out of 5
Recommended
for Everyone
by A verified traveler from nc

Great location

Posted Sep 10, 2017
Whenever I'm in Atlanta I stay at this hotel. Located in close proximity to restaurants and other great locations. About 15 mins to six flags and close to centiennal Park. The hotel also provides free hot breakfast. The beds are comfortable and the rooms were clean
Comment from Hotel Management
Sep 15, 2017 by gillian.james, Hotel Management
It was our meeting your expectations . Have a great day !
4 out of 5
Recommended
for Everyone
by A verified traveler from Bonaire

Great hotel

Posted Aug 23, 2017
Great hotel near martha station. Comfortable room and great staff. Close to downtown and midtown
Comment from Hotel Management
Sep 1, 2017 by gillian.james, Hotel Management
It was pleasure meeting and exceeding your expectations . Have a splendid day !