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Response from Glenn Hotel Atlanta Downtown on Jan 13, 2024
Thank you for the 5 star rating and review. We're pleased to hear you enjoyed your stay as well as the decor of the hotel. We're looking forward to seeing you on your next visit to Atlanta.
Response from Glenn Hotel Atlanta Downtown on Jan 13, 2024
Thank you for the 5 star rating! We're happy to hear you enjoyed every aspect of your stay.
8/10 Good
Selissa
Traveled with family and small children, Traveled with family
Jan 3, 2024
Disliked: Staff & service, amenities
Staff was extremely rude at checkout. Toilet in our room had been used upon arrival and not flushed. We were able to hear everything outside - sirens, car alarms, cars driving by, people talking, etc.
The hotel was nicely designed, though. And it felt secure, with certain key policies in place.
Selissa
Stayed 2 nights in Dec 2023
Response from Glenn Hotel Atlanta Downtown on Jan 13, 2024
Thank you for your feedback and for staying with us. We've taken your comments and shared them with our staff to ensure this does not happen again. We hope you give us another opportunity in the near future to regain your trust at the Glenn Hotel Atlanta Downtown.
Response from Glenn Hotel Atlanta Downtown on Nov 12, 2023
Thank you for the 5 star rating!
10/10 Excellent
Jennifer
Oct 27, 2023
Jennifer
Stayed 2 nights in Oct 2023
Response from Glenn Hotel Atlanta Downtown on Oct 30, 2023
Thank you for the perfect 10 rating! We're pleased to hear you had an exceptional stay at the Glenn Hotel Atlanta Downtown. We look forward to your next visit.
8/10 Good
Connie
Oct 25, 2023
Liked: Cleanliness, staff & service
Connie
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on Oct 30, 2023
Hello Connie,Thanks for staying with us an for the 4/5 rating. We look forward to seeing you again soon.
I paid for a king bed room through my Hotels.com booking but was given a queen been room and the hotel said my reservation did not "guarantee" me a king bed. The bathroom sink had hot water but the shower did not. The fridge in the room did not work.
Verified traveler
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on Oct 11, 2023
Thank you for your feedback. We'll be sure to address these issues directly. We look forward to your next visit when in Atlanta.
Very convenient location to everything downtown. The valet staff were wonderful. My only complaint is that we had breakfast at the restaurant at the hotel and it wasn’t busy at all and the service was extremely slow.
Amy
Stayed 2 nights in Sep 2023
Response from Glenn Hotel Atlanta Downtown on Oct 4, 2023
Thank you for staying with us and for recognizing the valet staff. We look forward to you next stay.
10/10 Excellent
Melissa
Traveled with group
Sep 29, 2023
Liked: Amenities
This hotel was super cute! Staff was friendly and courteous. Decor was very nice.
Melissa
Stayed 1 night in Sep 2023
Response from Glenn Hotel Atlanta Downtown on Oct 4, 2023
Thank you for the 5 star rating and for staying with us.