Ratings based on 1,631 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Rocklin, CA

Close to aquarium

Posted Jan 11, 2018
Pros: The breakfast was amazing! The choices on the full, hot breakfast buffet were outstanding.
Cons: The spa and indoor pool definitely needed to be hotter.
Location: This hotel was the closest to the Atlanta Aquarium and the Coca-Cola museum/experience was nearby. There were also ample restaurants close by.
The staff were wonderful and the location was optimal if you were visiting the aquarium. However, the spa and indoor pool were too brisk to use, so we were disappointed that we spent the extra money for this feature.
Comment from Hotel Management
Jan 21, 2018 by LisaG, Hotel Management
Hello Joy, Thank you for taking the time to comment on your visit with us. I apologize our amenity was not to your liking, the exterior temperatures have a lot to do with the comfort of the pool and spa temperatures. I hope you will come back to visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville

Great location

Posted Jan 7, 2018
Every thing was great, from the views to the beds... our favorite part was the breakfast, SO GOOD!!
Comment from Hotel Management
Jan 8, 2018 by LisaG, Hotel Management
Hello Jacqueline, Thank you so very much for the great comments regarding your recent stay with us. We are delighted you chose our property for your lodging needs and we look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location, location, location.

Posted Jan 6, 2018
This hotel is perfect to visit all the tourist spots by foot. The aquarium and Coca Cola museum are less than a block away. There are at least 4 restaurants in walking distance too. 20 minutes from the airport, but terrific spot for visiting all the spots without renting a car. Uber and Lyft are available around the clock.
Comment from Hotel Management
Jan 6, 2018 by LisaG, Hotel Management
Thank you, we truly appreciate your taking the time and commenting on your time with us. You summed it up, we are perfect and we think you are too. So delighted you chose our property for your lodging needs and we look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Nice hotel

Posted Jan 5, 2018
Elevator was down and stairs weren't "available" for the guest. Complete fire hazard!! Not to mention none on the room attendants spoke English which made it hard to get questions answered when elevators were down.
Comment from Hotel Management
Jan 15, 2018 by LisaG, Hotel Management
Hello CCC. Thank you for taking the time to review your recent stay with us. We appreciate your comments and use all feedback for training our team on how to do things more efficiently and effectively. I apologize for the issue you experienced with the hotel elevators. This is an anomaly with so many options to choose from. There are 2 stairwells on every floor which lead to the outside. The stairwells are not accessible to go up to the guest floors from the outside for security purposes but can be accessed from the inside. I apologize this was not explained more clearly. The routes for escape are clearly marked in the event of an emergency. Thank you again for choosing our property for your lodging needs and we hope you will come back and see us again the next time you are in our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from greensboro

excellet

Posted Jan 4, 2018
Pros: See above
Cons: The only thing about the room was every time you stand up from the toilet, it was loose and would hit the wall. Otherwise, it was great!
Bed and pillows were very comfortable. There was a small fridge and microwave as well as a Kerig. Very convenient location. Staff was very nice. Great view of the city!! Shower pressure was great!
Comment from Hotel Management
Jan 4, 2018 by LisaG, Hotel Management
Hi Samantha, We appreciate your taking the time to review your experience with us. We are very happy you enjoyed your time with us. We look forward to the next time you visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

In the middle of the action

Posted Jan 4, 2018
The property was so convenient to popular downtown venues and restaurants. A great find!
Comment from Hotel Management
Jan 4, 2018 by LisaG, Hotel Management
JustD, Thank you for your time in reviewing your recent experience at our property. We are delighted you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Posted Dec 30, 2017
Great location! Highly recommended for first time visitors
Comment from Hotel Management
Dec 31, 2017 by Haley, Hotel Management
Thank you for taking the time to share your recent experience with us. We are glad you enjoyed your stay and we look forward to having you stay with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2017
Quiet and comfortable. Great location. Staff was helpful and friendly. Only complaint was no hot water for shower it was only tepid and made for quick showering
Comment from Hotel Management
Dec 31, 2017 by Haley, Hotel Management
Thank you for taking the time to share your recent experience with us. I am sorry to hear about the lack of hot water! We will make sure to address that. We are glad you enjoyed your stay and we look forward to having you stay with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
Great location, staff was super friendly. Room was clean and spacious def using this hotel as my ATL stay over spot.
Comment from Hotel Management
Dec 31, 2017 by Haley, Hotel Management
Thank you for taking the time to share your recent experience with us, especially the location and staff. We are glad you enjoyed your stay and we look forward to having you stay with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Clinton, MS

Great hotel

Posted Dec 21, 2017
Me and my husband enjoyed our stay. We wished we could have stayed longer and enjoyed the hot tub and jacuzzi.
Comment from Hotel Management
Jan 4, 2018 by LisaG, Hotel Management
Hi Karen, Thank you so much for commenting on your trip to our property in December. We are delighted you chose us for your lodging needs. We look forward to the next time you visit.