Ratings based on 3,665 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel located in the heart of downtown

Posted Oct 10, 2017
Pros: Great service, beautiful environment.
Nice hotel located in the heart of downtown. Location is great. A block from Marta station. Great a Dining around.
Comment from Hotel Management
Oct 13, 2017 by Hyatt Regency Atlanta, Hotel Management
Thanks for the kind remarks AJ! As you mentioned, our hotel is within walking distance of Peachtree Center Mall and a variety of other nearby dining options. Please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good time

Posted Oct 7, 2017
No complaints besides the parking price. I would stay there again.
Comment from Hotel Management
Oct 13, 2017 by Hyatt Regency Atlanta, Hotel Management
Thanks for choosing to stay at Hyatt Regency Atlanta Angel! As you mentioned our hotel offers valet parking however there are other parking options within walking distance of the hotel. We hope to see you again in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from stl, mo

My Experience

Posted Oct 6, 2017
Room looked clean, overall it was but the stuffiness and odor of carpet. Tv quit working my 2nd nite stay, I was given a discount at checkout, and maintenance did try to fix the tv prblm but it prolly needs replaced(it was a LG). I had the small one queen bed room (city place room), size is really for one person, and or a couple. If ur staying a couple nights and dnt want cleaning ppl in while ur gone, you better state that, they will come in!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

45+ Years

Posted Oct 5, 2017
Pros: We had dinner in the Polaris, the revolving restaurant at the top of the hotel. It was one of the best meals I can recall ever having.
Cons: There are no glasses in your room, only paper cups. You have to ask for them. They bring them quickly when you ask, but it seemed a little odd.
Location: It's right in the heart of Atlanta with easy access to many sights and lots of good restaurants.
We stayed in the Hyatt Regency Atlanta over 45 years ago. It is just as beautiful and impressive now as it was then. They obviously have spent a lot of thought and dollars in keeping it up to date. Very nice!
Comment from Hotel Management
Oct 6, 2017 by Hyatt Regency Atlanta, Hotel Management
Wow. Thank you for your kind words and welcome back to our historic, landmark property. We're glad you enjoyed your accommodations and your delicious meal in our spinning, roofotp lounge Polaris. Polaris truly is a memorable restaurant where guests can enjoy cocktails, a chef-driven menu and 360° views of the city. Thank you for letting us know about your recent stay and we hope to welcome you back very soon! Safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, AL

Great location next to Americasmart!

Posted Oct 4, 2017
This hotel was perfect for our latest stay during a market visit. Our only suggestion would be to give some attention to the carpet outside the rooms. They appeared to need a good cleaning! Staff was nice and helpful. Breakfast in the restaurant was delicious and plentiful.
Comment from Hotel Management
Oct 6, 2017 by Hyatt Regency Atlanta, Hotel Management
We're happy you enjoyed your time with us Susan. Please come back and visit soon!
3 out of 5
by A verified traveler

Overpriced for what you get

Posted Oct 3, 2017
This hotel is priced for its upgrades and not what it offers. There's no reason to spend your money here. The room is average at best with upgrades that attempt to convince you it's high class. If you have a choice book somewhere else. My check in was unnecessarily long and the staff acted like guests were an inconvenience. I only stayed a night and will not be returning in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo ny

Nice hotel

Posted Oct 2, 2017
Hotel and staff was nice. Also had alot of stuff in the Vicinity.I was down there for the Bills game and we really enjoyed ourselves. Only thing I didn't like was ever time we got out the shower or I used my hair spray the smoke detector want off.
Comment from Hotel Management
Oct 6, 2017 by Hyatt Regency Atlanta, Hotel Management
Thakns for stopping by while you were in Atlanta. We apologize your showerer did not function correctly and hope you'll give us another chance in the future. Looking forward to seeing you soon.
2 out of 5
by A verified traveler from Columbus, Ga

Horrible

Posted Oct 2, 2017
There was no parking for guest due too several events taking place.You had to drive to different location. My problem began with one person stated they would park my car valet because I am handicap. The manager then states no ,you can park your on car. I explained I could not walk that far" I am sorry ma'am. Thank God I had extra military members with me otherwise not sure what I would have done. The it'seems not problem attitude and changing of parking from yes to no. I don't recommend this location to no one.
Comment from Hotel Management
Oct 6, 2017 by Hyatt Regency Atlanta, Hotel Management
We regret to hear your recent experience at our property did not fully meet your expectations, nor our standards. Please know that we have shared your experience with our team to ensure all our guests are fully accommodated throughout their entire stay. We do hope you will give our property another opportunity to showcase the true value in Hyatt Regency Atlanta. Safe travels and we hope to welcome you back, soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Excellent view of the city from the balcony.

Posted Oct 2, 2017
The in room dining was great. The food from Sway was just too amazing to put into words. We took advantage of the balcony both nights and pretty much all of our stay. The Recency Club access and benefits were nice, we went over during the evenings.
Comment from Hotel Management
Oct 6, 2017 by Hyatt Regency Atlanta, Hotel Management
Wow. We can't thank you enough for your kind words. It's wonderful to know that you truly enjoyed every aspect of your stay and we can't wait to welcome you back. Glad you enjoyed dining at Sway, Sway To Go and the amenities offered in our Regency Club. Safe travels and see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from biloxi, ms

Weekend getaway

Posted Sep 25, 2017
For my sons 11th birthday we came to Atlanta to watch a Braves game. Booked the room through Expedia and got a great rate. Upon check-in we were greeted and truly treated as guest. Anytime we are in the area this will be our go to hotel. Service was spot on and my overall outlook of Atlanta has changed and is possibly one of my most favorite cities to visit. Hotel is right downtown by all major attractions.
Comment from Hotel Management
Oct 3, 2017 by Hyatt Regency Atlanta, Hotel Management
We are so happy you chose to celebrate your son’s birthday with us! As you mentioned, our hotel is within walking distance of top attractions. We can’t wait to have you and your family back to celebrate your son's 12th birthday!