Ratings based on 147 Verified Reviews

4.4 out of 5
85% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Room was nice. Staff helpful. Location convenient. Near nice walking trails.
5 out of 5
Recommended
for Everyone
by A verified traveler from hillsborough

Fantastic visit

Posted Oct 9, 2017
Great location, rooms are comfortable with views of the river, bar and restaurant were hopping for acl weekend and football games. Pool is nice but not up to four seasons rigorous aesthetic standards. Bonus: lake austin running trail and bat bridge are steps from the hotel. Try the blt + egg for a decadent brunch!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel walking distance to restaurants

Posted Sep 20, 2017
This was the first time we traveled to Austin and stayed at the four seasons hotel. The hotel is under construction but we hardly heard any noise and were told about it in advance. Our room was already renovated and was very nice. The only downside was no gift shop. However, this may be added with their ongoing renovations according to staff. Overall really good experience!
Comment from Hotel Management
Sep 30, 2017 by Front Office Management, Hotel Management
Thank you so much for your feedback! We hope to welcome you back in the near future to see the rest of our exciting updates!
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Everything was 5 star

Posted Aug 17, 2017
Pros: Great bed and bath very clean. Great location. Great staff very friendly Fabulous view from our room
Cons: cost of buffet Pool area
Location: very convenient location
Great bed and bath very clean. Great location. Great staff very friendly Fabulous view from our room. Convenient location. We ride Vonlane Luxury Bus from so very close to Hyatt where the bus trip ends.
Comment from Hotel Management
Sep 30, 2017 by Front Office Management, Hotel Management
We are thrilled you enjoyed your time with us last month. We hope to welcome you back again soon to see more of Austin and the rest of our exciting updates!
4 out of 5
Recommended
for Everyone
by A verified traveler

close to lake

Posted Jul 14, 2017
Pros: it is luxurious.
Cons: everything is fine.
Location: great restaurants nearby.
staff was very friendly. the bed was very comfortable.
4 out of 5
by Michael

Posted May 24, 2017 on Hotels
Comment from Hotel Management
Jun 4, 2017
Thank you for your feedback!
5 out of 5
by helene

Fantastic Stay!

Posted May 1, 2017 on Hotels
The Four Seasons is warm and inviting, not like their other more stale and sophisticated properties that appear old world. The staff is gracious and accommodating. I highly recommend the location and is walking distance to EVERYTHING!
Comment from Hotel Management
Jun 4, 2017
Thank you so much for your feedback! We love that we were able to make your stay extremely special. At Four Seasons you can always expect the best! Warm regards from Texas, Michelle Night Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Austin hotel

Posted Mar 28, 2017
Great service easy access to downtown xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
5 out of 5
Recommended
for Everyone
by A verified traveler

Romantic city stay

Posted Feb 13, 2017
Everything you would expect from a four seasons. The back patio / yard / restaurant on the lake was perfect. Other than a billing issue at checkout that was quickly resolved, it was a great short stay.
3 out of 5
by John

Not up to what I expect from a Four Seasons

Posted Feb 13, 2017 on Hotels
I was not all that impressed with this Four Seasons. The location was fantastic. The general facilities, such as the lobby and grounds were great. However, I did have some major issues. First and foremost, the spa was undergoing a renovation, and I do not recall any notification regarding the closure. While they had temporary treatment rooms, my wife was unable to use the general spa facilities, which she really enjoys. Next, there was some level of spa construction/renovation noise during the day, which was very annoying. Rooms were not the size I am used to at a Four Seasons (no separate toilet area, or even a tub). Service was very spotty in the lobby bar. And, finally, our room was never serviced by housekeeping on one our our days of the stay, despite hanging the "please service room" door hanger on the door for most of the day while we were out and about. In short, I just expect better from a Four Seasons.