Ratings based on 2,380 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Tx

Great hotel close to everything downtown!

Posted Aug 21, 2017
No complaints at all! Great stay, room, and location. Everything was close by we literally walked to get food, see downtown, and the capital! Recommend to all!
Comment from Hotel Management
Aug 28, 2017 by Sarah LeNoir, Sales Coordinator, Hotel Management
Thank you so much for taking the time to provide feedback on your stay with us! I am so happy to hear that our location and amenities made your time in Austin worthy of 5 our of 5! Thank for you choosing our property!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, tx

Austin Trip

Posted Aug 20, 2017
Great location to downtown events. Very clean hotel. Parking is valet and expensive so budget $40-$50 for that with tips. Seen no signs of bed bugs my main worries when traveling
Comment from Hotel Management
Aug 28, 2017 by Sarah LeNoir, Sales Coordinator , Hotel Management
Hello and Thank you for taking the time to review your stay with us! I am so happy to know that our location was just what your trip to Austin needed. Thank you for choosing our property!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Horel us closed to different things, staff is really friendly and helpful. There is a parking gsrage very close if you do not want tonpay the $35 a day fee
Comment from Hotel Management
Aug 28, 2017 by Sarah LeNoir, Sales Coordinator , Hotel Management
Hello and Thank you so much for your review of your time with us! I am thrilled to hear that our location and staff made your time in Austin all the better!
4 out of 5
Recommended
for Everyone
by A verified traveler from Waco, TX

Downtown Austin

Posted Jul 15, 2017
Extremely close vicinity for several attractions in the immediate area made this a perfect location to stay.
Comment from Hotel Management
Aug 4, 2017 by Sarah, Sales Coordinator , Hotel Management
Dear Robert, Thank you so much for taking the time to share your experiences at our property with future travelers! Our location is one of our most prized amenities and I am so glad to hear that it made your trip in Austin all the better! Please consider the Hampton Inn & Suites Austin Downtown/ Convention Center next time you come to Austin, TX!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2017
Staff is very kind and the room was very clean & comfortable! I've stayed here a few times now and have never had an issue!
Comment from Hotel Management
Aug 4, 2017 by Sarah, Sales Coordinator , Hotel Management
Hello there! Thank you so much for providing feedback on your stay with us this Summer! I am so thrilled to know that our pristine rooms and service- driven staff made your time in Austin all the better. We can't wait to see you next time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to convention center

Posted Jul 11, 2017
Cons: Pillows
Overall a nice hotel since it was cheaper than others near it. Staff was excellent.
Comment from Hotel Management
Aug 4, 2017 by Sarah, Sales Coordinator , Hotel Management
Hello there, Thank you so much for taking the time to provide us with feedback on your stay with us this Summer! Here at the Hampton Inn & Suites Austin Downtown/ Convention Center, we are proud to offer a staff that is dedicated to service. We hope you will stay with us next time you are in Austin!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Close by nearby restaurants.

Posted Jun 29, 2017
Location was awesome. Many restaurants nearby. Checkout the happy hours even offered on the weekend which was a plus. 6th street where most of the bars are located was only few blocks away. Stayed for one night. Valet parking only, cost was $40 with tax and in/ out privileges. Check in hotel was at 3pm and check out time was at 12pm the next day. They allow parking time until 5pm with no extra charge 🙂. Which is really helpful since we still wanted to explore downtown Austin without finding another parking and worrying about our luggages. There's also free breakfast plus lemonade available nearby the elevators. Definitely helped especially from the Texas heat.
Comment from Hotel Management
Jul 1, 2017 by Stefani - Director of Sales, Hotel Management
Tina, thank you so much for your kind review! I agree being in the middle of the best restaurants and entertainment district in downtown is the best way to experience Austin. Please come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Great for Downtown Austin Access

Posted Jun 27, 2017
Pros: Very close to dozens of restaurants. Short ride to most Austin attractions. Very quiet for a downtown location. Staff friendly. Great Breakfast.
Cons: Cleaning staff is not always thorough when replenishing supplies like room coffee packs and wash cloths. Overnight parking fees are $40/night. Yikes !
Location: Close ride to the state capital, several nice museums, night clubs, live music venues & shopping.
We were in town for our niece's wedding. The Hampton Inn was centrally located to all our activities and the price was better than surrounding hotels. We walked a block to several different restaurants while we were there and used Uber several times instead of driving. Had a good time and saved a bunch of money.
Comment from Hotel Management
Jul 1, 2017 by Stefani - Director of Sales, Hotel Management
Thank you for taking the time to offer feedback on your stay. I agree we have the best location to make he most of a stay in Austin. We hope you stay with us again when you return to Austin.
4 out of 5
by A verified traveler

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 1, 2017
Thank you for taking the time to rate your stay with us. We hope we get another opportunity to serve you should you return to Austin. Stefani - Director of Sales
4 out of 5
by Richard

Allow plenty of time to get your car!

Posted Jun 19, 2017 on Hotels
If you call for your car, be sure to check in at the valet stand, too. They won't get your car until you check in again. We waited 20 minutes for our car and had called 10 minutes ahead of time. Breakfast choices were good.
Comment from Hotel Management
Jul 1, 2017
We appreciate you taking the time to give us feedback on your stay. I will pass your comments along to our valet parking partners so that we may improve. Please give us another opportunity to serve you should you return to Austin. Stefani - Director of Sales