Ratings based on 1,540 Verified Reviews

3.6 out of 5
72% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Bon lady brid lake

Posted Apr 21, 2018
Quit, clean room with helpful staff and good food, able to walk to a park and bikes available for use
Comment from Hotel Management
Apr 23, 2018 by Tod Peddie, Director of Sales & Marketing, Hotel Management
Thank you for the nice review! We hope you'll come stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice central location

Posted Apr 17, 2018
We enjoyed our stay very much. Breakfast could have been a little earlier
Comment from Hotel Management
Apr 23, 2018 by Tod Peddie, Director of Sales & Marketing, Hotel Management
Thank you for your comments!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2018
Hotel right on lady bird lake, cool real cool. Dadadaddaadda
Comment from Hotel Management
Apr 17, 2018 by Tod Peddie, Director of Sales & Marketing, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Apr 10, 2018
Nice room comfortable bed. Convienent to down town and where I needed to be. Great parking. Downside is it’s a little difficult to get in and out of but all in all good hotel
Comment from Hotel Management
Apr 13, 2018 by Tod Peddie, Hotel Management
We are so glad you enjoyed your stay! We hope to see you again in the future.
1 out of 5
by A verified traveler

Literally left

Posted Apr 10, 2018
I quite literally did not stay the second night of my trip because the hotel was so horrible. I was shocked. I’ve been there twice before and had no problems. I was put in a part of the hotel that was extremely loud, very old, and made sleep almost impossible. I would never stay there again.
Comment from Hotel Management
Apr 13, 2018 by Tod Peddie, Hotel Management
We are so sorry to hear about your experience. We did recently renovate the entire hotel, so everything has been updated. We regret that you did not enjoy your stay and hope you will give us another chance in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel with Great Pool View

Posted Apr 10, 2018
The staff was very friendly and hospitable. The hotel offers complimentary shuttles to the airport and within a 2 mile radius. Rooms are a little out dated and even though they may be clean, don't look it.
Comment from Hotel Management
Apr 13, 2018 by Tod Peddie, Hotel Management
We are so glad you enjoyed your stay with us!
3 out of 5
by A verified traveler from houston

Low prices for a reason

Posted Apr 4, 2018
First I should mention that the location of this hotel is convenient if you need to be in downtown for business as we did. And since we chose a lake view room, we did have a nice view, along with a clean enough room and a comfortable bed. It was an ok place to spend one night. Unfortunately though, next time I'm in town I'd rather pay more for a better hotel. The gentleman who checked us in was somewhat unfriendly; it almost seemed as if we were an inconvenience to him. The shower in our room had a strange odor coming from the drain, and when the water is turned on it leaks all over the bathroom floor. The area surrounding the hotel is by far not one of the safest neighborhoods in Austin...be sure to remove anything worth more than $5 from your vehicle and lock the doors. Also, the breakfast is not included in the price of your room. That's fine...except for the fact that I've had better FREE breakfasts at many other hotels. And the fact that the sausage was partially raw, which is a huge issue with a pork product! So when you consider this hotel and its price against others, add an extra $15 per person to the price here (for breakfast) and see if this still seems like a better deal. Spoiler: even if it's still less expensive, I can almost guarantee it's not better. I will not be back.
Comment from Hotel Management
Apr 5, 2018 by Tod Peddie, Hotel Management
We regret that we did not meet your expectations. We will certainly communicate your concerns with our management team to ensure the issues you experienced do not happen again. We do hope you will give us another opportunity on your next visit to Austin.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2018
Nice place to stay. Clean rooms. Rooftop swimming pool.
Comment from Hotel Management
Apr 5, 2018 by Tod Peddie, Hotel Management
Thank you for taking the time for this review. We are so glad you enjoyed your time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2018
Long check in process. Other than that, everything has been great
Comment from Hotel Management
Apr 3, 2018 by Tod Peddie, Hotel Management
Thank you for taking the time for this review. We are so glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2018
Great location. Loved how it was by the river. Lots of outdoor things to do in the area. Uber ride to 6th street was very cheap.
Comment from Hotel Management
Apr 3, 2018 by Tod Peddie, Hotel Management
We are so glad you enjoyed your time in Austin!