Ratings based on 1,596 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati, ohio

Great hotel with great staff!

Posted Sep 5, 2017
We were in town for a competition. The staff was very helpful and pleasant. The view was awesome, we were close to a lot of things, within walking distance to somethings but did have to Uber a lot. the ammenities were nice, Starbucks's in the lobby, and business room to print out boarding passes! We will definitely stay here again!
Comment from Hotel Management
Sep 7, 2017 by Chanelle, Hotel Management
Thank you for staying with us at Hyatt Regency Austin. We greatly appreciate your feedback. We hope to see you again during your next trip to Austin!
5 out of 5
Recommended
for Everyone
by A verified traveler from Round rock, TX

Fantastic view overlooking Lake Austin.

Posted Sep 5, 2017
Very comfortable room. Had a great view of the bats coming out under the congress street bridge. Enjoyed the roomy balcony.
Comment from Hotel Management
Sep 5, 2017 by Chanelle, Hotel Management
Thank you for taking the time to tell us about your experience. It's wonderful to hear that you had an enjoyable stay with us! We hope to see you again during your next trip to Austin!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
We were comfortable. Room service was fast and very kind. All staff members were attentive and helpful.
Comment from Hotel Management
Sep 5, 2017 by Chanelle, Hotel Management
Thank you for taking the time to tell us about your experience. It's wonderful to hear that you had an enjoyable stay. We hope to see you again during your next trip to Austin!
5 out of 5
Recommended
for Everyone
by A verified traveler from McKinney, TX

Nice hotel with a great riverview

Posted Aug 28, 2017
Pros: Even though we only stayed a few days, the relaxing atmosphere made it seem much longer.
Cons: Unfortunately due to the hotel design, the noise from the lobby tended to echo up into our room.
Location: Austin has many outdoorsy things to do including kayaking, canoeing and river cruises. There are also nearby hiking trails and gardens.
It was a nice place to hangout while we waited for the storm to clear. The restaurants that we ate at were wonderful when we didn't want to go farther afoot because of the storm. The breakfast buffet was one of the most enjoyable eating experiences that I have had in quite a while especially because no one was harassing us to eat and leave quickly and we had a great view of the river. The lounge had the best burger and sweet potato fries that I have ever had and served us even though we came in at 11:45 pm and they were going to close soon. The staff were very accommodating and pleasant and answered all of our questions and attended to our needs with no fuss.
Comment from Hotel Management
Aug 28, 2017 by Chanelle, Hotel Management
I would like to thank you for taking the time to tell us about your experience! It's wonderful to hear that you had an enjoyable stay with us. I will be sure to pass along your compliments to our team. We hope to see you again during your next trip to Austin!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Aug 24, 2017
The hotel was really nice and in a great location. My only issue was with the check-in and the sale of an upgrade for the room. Other than that it was a great experience and would definitely go back. It is right next to the bridge with the bats.
Comment from Hotel Management
Aug 25, 2017 by Chanelle, Hotel Management
Thank you for taking the time to tell us about your stay! I would like to deeply apologize for the inconveniences that you experienced. We hope to see you again during your next trip to Austin!
5 out of 5
by James

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thank you for taking the time to tell us about your experience! We hope to see you again soon.
4 out of 5
by Joshua

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017
Thank you for staying with us at Hyatt Regency Austin. We hope to see you again during your next trip to Austin!
5 out of 5
by pedro

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017
Thank you for staying with us at Hyatt Regency Austin. We hope to see you again during your next trip to Austin!
5 out of 5
by Christina

Great place!

Posted Aug 20, 2017 on Hotels
Great location! I was able to see the bats from my hotel room, and I can't wait to come back!
Comment from Hotel Management
Aug 22, 2017
Thank you for staying with us at Hyatt Regency Austin. We hope to see you again during your next trip to Austin!
5 out of 5
by Brian

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017
Thank you for staying with us at Hyatt Regency Austin. We hope to see you again during your next trip to Austin!