Ratings based on 502 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Humble, Texas

Good Location - don't give it up.

Posted Feb 5, 2018
Pros: The kitchen area was great. The room was well appointed.
Cons: The hot water smelled somewhat odorous. Might have some old pipes that need to be cleaned or the water heater tank needs cleaning, not sure. The water
Location: Perfect location - don't move...
Good Location. Walking distance for all amenities. Good exercise room and pool. Quiet...
Comment from Hotel Management
Feb 7, 2018 by Justin Jordan, Hotel Management
Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great location. Close to everything.

Posted Jan 3, 2018
Pros: Location.
Cons: Noise
Location: Parks, 6th st, 2nd st.
You can walk to everything: restaurants, clubs, movies, running trails, parks. The Residence in is attached to the Courtyard; which is a little confusing at first. Staff was great. Breakfast excellent. Only one small issue with our room - 415 - had some sort of heating/AC just outside the window that made a ton of noise. Otherwise, excellent stay.
Comment from Hotel Management
Jan 4, 2018 by Justin Jordan, Hotel Management
Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock, TX

Great!

Posted Jan 2, 2018
Stayed with the family for Christmas from Lubbock. The staff were so friendly. Everyone always smiling. When checked in we were upgraded without us asking. That was awesome. Loved being right by all the action in the city. Kinda got confused with all the one way streets. But is well worth it. I do plan to stay again. One flaw tho. The amount of money for the hotel. It would be nice to have a hot tub by the pool.
Comment from Hotel Management
Jan 4, 2018 by Justin Jordan, Hotel Management
Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2018
Breakfast spread was impressive and included in the rate. Easy to walk to most areas of Austin.
Comment from Hotel Management
Jan 4, 2018 by Justin Jordan, Hotel Management
Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from austin

One nighter

Posted Dec 30, 2017
Great location. And full hot breakfast in the heart of Austin
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

Good hotel in downtown

Posted Dec 29, 2017
Pros: Free breakfast buffet, clean rooms, friendly staff and the gym.
Cons: Could use cheaper parking. The elliptical machines in the gym worked, but didn't track heart rate - probably need service. (being the nitpicker here)
Location: Lots of great restaurants and stores within walking distance. For partiers, 6th street clubs are a block away; though we didn't partake. Near I35.
The stay was great. The staff friendly and would stop and talk, not just run off. The suite with a full kitchen and separate bedroom felt luxurious. I probably helped that this hotel is next to the convention center and there are no conventions the Christmas week. No crowds, no rush and good rates. I would do it again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location, clean, super nice staff

Posted Dec 25, 2017
Our stay was great staff was so helpful. Super clean and the location at the Residence Marriot awesome i really suggest to include the breakfast with your stay
Comment from Hotel Management
Dec 28, 2017 by Justin Jordan, Hotel Management
Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

One of the best

Posted Dec 24, 2017
Very clean and plush. Staff is great and rooms are spacious and comfortable. Awesome breakfast. It's close to all the bars with live music. We had a great time staying here.
Comment from Hotel Management
Dec 28, 2017 by Justin Jordan, Hotel Management
Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Awesome

Posted Dec 19, 2017
Had a great time. Staff was very accommodating. Great location. We were very pleased with the hotel overall. After our night of fun, it was great to wake up to an impressive breakfast. 👍👍
Comment from Hotel Management
Dec 19, 2017 by Justin Jordan, Hotel Management
Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
Great location, room and breakfast. I will strongly consider coming back if I will happen to be in the area again.