Ratings based on 651 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Pros: location
We have stayed at this hotel for many years but we may have to consider other options in the future. Typically the staff is friendly, room is spacious and clean and the beds are super comfortable. This year it was quite the opposite. Our room was tiny, smallest we have ever stayed in there. The staff who checked us in were nothing less than rude. Neither one of the women spoke or even acknowledged us when we attempted to make small talk. The bathroom had long hair on the floor and shower walls in numerous places and the bed was not the style that we have become accustomed to having and look forward to sleeping on. As a matter of fact I was looking forward to sleeping on their mattress another time as we are in the market to replace our mattress and I was considering one of theirs but I didn't get that chance to try it out again. =(
2 out of 5
by A verified traveler

Posted Nov 20, 2017
The hotel is in good location. That's why people book it. Air-condition was noisy. They don't have swimming pool. Furnitures were old. Bed wasn't comfortable.
3 out of 5
by A verified traveler from lancaster,pa

Horrible staffing

Posted Oct 23, 2017
When I checked in the hotel the Lady at the front desk was not pleasant or welcoming at all. Not even a smile, barely even talked to us. When I looked at my account later on I noticed that they charged a deposit so I went back to the desk to ask and the lady at the desk stated that she meant to tell me about the deposit. No apology or anything. I was not impress. Nice hotel but horrible staff.
3 out of 5
by A verified traveler

Posted Aug 26, 2017 on Hotels
very over priced
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017 on Orbitz
Great place to stay. Walking distance to Train station, ball park, inter harbor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017 on Wotif
Very clean, nice staff, all I was looking for was a place to stay for a weekend-long convention and I'm happy to have chosen this place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
It was Amani g great food down the street Thank you
5 out of 5
by JAMES

This traveler left a rating score only Posted Aug 22, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffali, NY

.Beautiful hotel

Posted Aug 22, 2017
Hotel staff was very friendly and helpful. Convenient to Camden Yards and Baltimore Harbor.
4 out of 5
by Karen

This traveler left a rating score only Posted Aug 21, 2017 on Hotels