Ratings based on 667 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Sep 26, 2017
Pros: great location
Wonderful weekend stay. Every employee was more than helpful and friendly
Comment from Hotel Management
Sep 27, 2017 by General Manager , Hotel Management
Dear Guest, thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that our guests have a great experience, and we are delighted you enjoyed your stay! We look forward to welcoming you back to the eco-friendly Fairfield Inn & Suites Baltimore/Downtown Inner Harbor whenever your travels bring you back to our beautiful city! Sincerely, Sam Sudah, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Posted Sep 20, 2017
Nice to know there's a good affordable hotel with a well-known brand .right in the heart of town. I liked the makeup cleaner towelettes; you need to have two in the room. Appreciated the hot coffee/tea station in the hallway. Very nice bed linens.
Comment from Hotel Management
Sep 21, 2017 by General Manager , Hotel Management
Dear Terry, it was our pleasure accommodating you at the Fairfield Inn & Suites Baltimore Downtown/Inner Harbor. We are delighted to read you liked the value we offer and that our facilities were up to your satisfaction. Thank you for your feedback, and we look forward to welcoming you back on your next trip to Baltimore. Sincerely, Sam Sudah, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Fantastic would definitely stay again and recommend
Comment from Hotel Management
Sep 19, 2017 by General Manager, Hotel Management
Dear Guest, thanks for making Fairfield Inn & Suites Baltimore Downtown/Inner Harbor a part of your travel plans. We are thrilled to know you were impressed with the evert aspect of our hotel. Thanks again for recommending Fairfield Inn & Suites Baltimore Downtown/Inner Harbor, and we look forward to seeing you again soon. Sincerely, Sam Sudah, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Clean rooms, superior staff was friendly and made a point to get to know you. Only complaint was a noisy air conditioner in my room.
Comment from Hotel Management
Aug 30, 2017 by General Manager, Hotel Management
Dear Guest, it was our pleasure hosting you at the eco-friendly Fairfield Inn & Suites Baltimore Downtown/Inner Harbor. We are glad to know you had a great stay and that our outstanding hospitality made it even better. I will be sure to share your concern with my maintenance team to fix the issue immediately. We appreciate your business and hope to be your first choice every time you visit our area. Sincerely, Sam Sudah, General Manager
3 out of 5
by A verified traveler

ok

Posted Aug 24, 2017
Pros: nothing particular
Cons: ice machines on each floor. fridges in room free parking
Location: location was good
the hotel was ok. parking should be included in the hotel rate. $35/day is alot to park in baltimore
Comment from Hotel Management
Aug 26, 2017 by General Manager, Hotel Management
Dear dtf, We were disappointed to see your feedback and hope you will accept our apologies for any problems you experienced. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We value your opinion, and we will take measures to ensure we do better going forward. We do hope you will consider staying with us again whenever your travels bring you this way. Sincerely, Sam Sudah General Manager Fairfield Inn & Suites Baltimore Downtown/Inner Harbor
5 out of 5
by A verified traveler

Posted Aug 9, 2017 on Hotels
Comment from Hotel Management
Aug 10, 2017 by James, Hotel Management
Dear Guest, thank you for sharing your 5-star rating. We appreciate you choosing the Fairfield Inn & Suites Baltimore Downtown/Inner Harbor. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Sam Sudah, General Manager
5 out of 5
by Charles

One of the best staffs I have ever seen

Posted Aug 3, 2017 on Hotels
Great hotel with an excellent staff. Highly recommended.
Comment from Hotel Management
Aug 5, 2017 by James, Hotel Management
Dear Charles, thank you for choosing the Fairfield Inn & Suites Baltimore Downtown/Inner Harbor and sharing your experience. It was a pleasure to read about the excellent service you received from our courteous and professional staff. This is what we strive to do every day, so we thank you for taking time to acknowledge our efforts. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Sam Sudah, General Manager
5 out of 5
by Anthony

Posted Aug 2, 2017 on Hotels
Comment from Hotel Management
Aug 4, 2017 by James, Hotel Management
Dear Anthony, thanks for the perfect rating. We are glad you had a wonderful time at Fairfield Inn & Suites Baltimore Downtown/Inner Harbor. We look forward to welcoming you back for another outstanding experience. Sincerely, Sam Sudah, General Manager
4 out of 5
by A verified traveler

Posted Jul 25, 2017 on Hotels
Comment from Hotel Management
Jul 27, 2017 by James, Hotel Management
Thank you for being our guest at Fairfield Inn & Suites Baltimore Downtown/Inner Harbor. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Sam Sudah, General Manager
5 out of 5
by Corinne

Nice Hotel

Posted Jul 22, 2017 on Hotels
Everyone was friendly and the room was clean and comfortable.
Comment from Hotel Management
Jul 24, 2017 by James, Hotel Management
Dear Corinne, we're happy you chose the Fairfield Inn & Suites Baltimore Downtown/Inner Harbor for your stay in this exciting part of our city. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We enjoyed having you as our guest and hope to be of service on your next visit to Baltimore! Sincerely, Sam Sudah, General Manager