Ratings based on 392 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
Love the whole ambiance of the lobby! Restaurant and cocktails were top notch!! Overall lovely hotel in a great area.
Comment from Hotel Management
Dec 7, 2017 by General Manager, Hotel Management
Thank you for sharing your experience at Hotel Indigo Baltimore Downtown and highlighting some key features of our property. We are especially happy to know your dinner at Poets Modern Cocktails & Eats was perfectly prepared and served! Your compliments will be shared with our chef and wait staff so they know they are appreciated. Thank you for staying with us, and we hope you will make us your hotel of choice on the next trip to Baltimore! Safe Travels, Jason C, General Manager
5 out of 5
by A verified traveler

Convenient and contemporary, great breakfast.

Posted Dec 1, 2017
Fully enjoyed the stay, very helpful and courteous staff. Would stay here again.
Comment from Hotel Management
Dec 2, 2017 by General Manager, Hotel Management
It was a pleasure accommodating you at Hotel Indigo Baltimore Downtown, and we appreciate the terrific review. We are delighted that you enjoyed our boutique hotel, a refreshing change from so many of today's hotels! We hope you will make us your home away from home whenever your travels bring you back to Baltimore. Safe Travels, Jason C, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from vermont

Great value

Posted Nov 24, 2017
This was a great value. There were couple weird things- the room smelled overpoweringly of baby powder, which was weird but wasn't terrible. Also, the bed was right next to the door which let in light. Otherwise, everything was great!
Comment from Hotel Management
Nov 25, 2017 by General Manager, Hotel Management
Rachel, thank you for your review of Hotel Indigo Baltimore Downtown. We are glad to read you liked our affordable rates and had an overall nice time with us. That being said, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back. Safe Travels, Jason C, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Del Mar CA

A great stay!

Posted Nov 23, 2017
Everything about this hotel was excellent. The decor, the cleanliness. The room, the food, the bar, the location. But most of all the friendly and competent staff we had a really great time at your hotel. Thanks!
Comment from Hotel Management
Nov 24, 2017 by General Manager, Hotel Management
Kate, thank you for making the Hotel Indigo Baltimore Downtown a part of your travel plans. We are thrilled to read you had an amazing stay and that you loved all aspects of our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you back. Safe Travels, Jason C, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Nice Boutique Hotel

Posted Nov 21, 2017
Pros: It was a clean hotel with great room service and staff. It's not the Hilton, no bathrobes and slippers, but you will get great customer service!
Cons: The seal on the shower. Perhaps a little more help in the grits making department. I ordered some for breakfast, and they were severely under cooked!
Location: The convention center and several museums are within walking distance. As long as the sun is out and there is no precipitation, it is a great place!
Hotel Indigo Baltimore (HIB) was really an ideal place to hang out in Baltimore for the weekend! I was in town for a conference and needed a spot within walking distance of the convention center. It was about a mile away, but the walk proved to be an excellent way to decompress from a day full of talks, roundtables, presentations and posters. I liked the old fashioned tufted sofas along with the built-in books shelves, leather seats and round tables. The fireplace in the lobby was so cozy I fell asleep while waiting on my fiancé to grab something from upstairs. The wall mounted television was a nice addition because it left more counter space for toiletries and room service trays. I also liked that the floors were covered in an impervious surface--the floor was cold, so bring slippers! The added security of cleanliness was well worth it! The shower was nice; however the floor ended up really wet because the seal of the shower was malfunctioning. No worries! The hotel took care of everything while we were away. The food was good. I really liked the green tomatoes and lump crab dish. Blueberry pancakes were good and the thick cut bacon was soft just like it! Overall, the deal from Expedia proved to be an auspicious one, as not only did I get to spend time with a loved one, I also attended to some business. This is an excellent hotel to concentrate on your loved one, get some decent food and attend a conference or two!
Comment from Hotel Management
Nov 22, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience at the Hotel Indigo Baltimore Downtown. We are so happy you had a comfortable stay and that our location was perfect for your needs. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Safe Travels, Jason C, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from hilton head island

Great location in downtown Baltimore.

Posted Sep 23, 2017
Very nice hotel in the heart of town. Close to circulator, free bus around town. Walking distance to Walters art gallery and restaurants. Only negative is parking; public lot across street. They need to offer valet option.
Comment from Hotel Management
Sep 24, 2017 by General Manager, Hotel Management
Thank you for being our guest at Hotel Indigo Baltimore Downtown and for your review. We are glad to learn you enjoyed your time with us and that our convenient location made it even better. However, we regret if any inconvenience was caused due to our parking facility. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Safe Travels, Jason C, General Manager
4 out of 5
by A verified traveler

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017 by James, Hotel Management
Thank you for staying with us and for your gracious rating. On behalf of all of us at Hotel Indigo Baltimore Downtown, we would like to invite for another outstanding visit. Safe Travels, Jason C, General Manager
5 out of 5
by valeria

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017 by James, Hotel Management
Valeria, thank you for being our guest. It was a pleasure hosting you at Hotel Indigo Baltimore Downtown. We appreciate you sharing your excellent rating and hope to see you again soon. Safe Travels, Jason C, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice boutique hotel. Staff courteous. Great value.

Posted Sep 4, 2017
Overall very good experience. Would stay here again.
Comment from Hotel Management
Sep 4, 2017 by General Manager, Hotel Management
Thank you for sharing your positive feedback about Hotel Indigo Baltimore Downtown. We are glad to read you were impressed not only with our courteous associates but also with the value we offer. It was our pleasure hosting you, and we look forward to your return visit soon. Safe Travels, Jason C, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Wonderful Place

Posted Aug 28, 2017
Pros: The decor, the rooms, and the staff were excellent. A wonderful boutique place that we will stay at again whenever we're in Baltimore.
Cons: Clear signage as to where to park when checking in. Also would recommend getting some of those door hangers to have our room cleaned.
We were in town to drop our son off at college. We found Hotel Indigo in a very convenient location, the facility and room just wonderful, and the staff excellent. Unlike other hotels that are in older buildings, this place was in wonderful condition and very nicely designed. We had a little trouble figuring out where to park when we first got there, but the valet out front was very helpful and took very good care of us. The only small issue we had was getting our room cleaned. Housekeeping had come by in the morning, but we got up late and asked them to come back later. When we came back to the room in the evening, we found the room hadn't been cleaned and housekeeping had left for the day. Not a big deal.
Comment from Hotel Management
Aug 29, 2017 by General Manager, Hotel Management
Rabi, it was a pleasure having you at Hotel Indigo Baltimore Downtown. We are delighted to know you had an overall enjoyable visit and loved our property and that our location met your needs. We hope to have the opportunity of welcoming you back soon. Safe Travels, Jason C, General Manager