Ratings based on 343 Verified Reviews

2.3 out of 5
37% of guests recommend
2.6 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Mar 25, 2017
Location was fine but the hotel was dirty and uncomfortable
Comment from Hotel Management
Jun 9, 2017 by Midtown Inn, Hotel Management
We really apologize for the inconvenience you had during the stay. Your issues are taken into consideration for improvising ourselves to provide you the better service.
2 out of 5
by A verified traveler

Old room

Posted Mar 15, 2017
It was ok for the prove would never stay there again
Comment from Hotel Management
Mar 18, 2017 by Midtown Inn, Hotel Management
Dear Guest , Thank you for your feedback.We really apologize for the inconvenience you suffered. Your feedback is very important to us, we will try our best to make your stay enjoyable the next time you visit us again. Hoping to see you again!! Regards, Guest Relation Manager
1 out of 5
by A verified traveler

Posted Mar 6, 2017 on Hotels
Room was very cold, luke warm shower, no fridge in room, many complaints, would not recommend
Comment from Hotel Management
Mar 22, 2017
Dear Guest, We really apologize for the inconvenience. We take your comments into consideration and definitely trying to improve to give you best service we can when you visit us next. Hoping that you will consider my hotel for your stay so that we can get chance to serve you the best we can. Regards, Guest Relation Manager
1 out of 5
by patricia

Needs lots of work

Posted Mar 2, 2017 on Hotels
It wasn't the best. Needs lots of work. Price was what you paid for.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Patricia, Thank you for taking the time to complete our online survey regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit . Kind regards, Guest Relation Manager
1 out of 5
by Angela

Just for those on a budget

Posted Mar 1, 2017 on Hotels
Window broken, refrigerator poor condition, shower not working, leak from above, no elevator.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Angela, Thank you for taking the time to complete our online survey regarding your recent stay . Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit . Kind regards, Guest Relation Manager
1 out of 5
by Howard

Horrible Hotel

Posted Feb 27, 2017 on Hotels
My was awful. My room was dirty and there was no heat. Lamps, refrigerator and outlets not working.
Comment from Hotel Management
Mar 22, 2017
Dear Guest, We apologize for the inconvenience you had during your stay. Trying to improve to make your stay wonderful the next you visit us again. Hoping to see you soon Regards, Guest Relation Manager
1 out of 5
by Frederick

Worst place in mt. Vernon

Posted Feb 26, 2017 on Hotels
This place is a total dump. Friends dropped by to freshen up ,clerk knocked on door said no guest then charged me another 20.00 the rst 100.00 i ve spent. Will not recommend or stay there again. My stay lasted 3 hours till i found another local place to stay.
5 out of 5
by A verified traveler

Best motel in Downtown.

Posted Feb 13, 2017 on Hotels
Fantastic
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Guest Relation Manager
2 out of 5
by Hattie

Lees than expected.

Posted Feb 12, 2017 on Hotels
No parking available. Lobby floor and room floors were dirty.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Relation Manager
1 out of 5
by A verified traveler from Nigeria

Below Standards Hotel

Posted Feb 12, 2017
Location: The location is absolutely perfect because it's just few minutes from Inner Harbor. There are several attraction sites in and around Baltimore.
I was Impressed with the online pictures of Midtown Inn, but was totally disappointed on getting to the Hotel. The rooms were filled with unpleasant smell, no air condition in the room, the window handle had broken off and cannot be controlled. To cut the whole story short, I was totally disappointed and had to leave the hotel immediately. They claim to provide Breakfast as part of the charges, but their kitchen appeared to have been abandoned several months ago. There's no way I can recommend such a Hotel to anyone.
Comment from Hotel Management
Feb 16, 2017 by Midtown Inn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Relation Manager