We made the mistake of not booking a room with a lake view, which made the tiny room, with really short ceilings, seem even smaller. The mattress was thin, and uncomfortable. The decor was cheap and outdated. The bathroom tiles had grime between them. There were no amenities in the room when we first checked in, so we had to ask for them, but ended up buying our own later. The comforter cover and blanket did not appear to have been laundered in a long time. Even though the heater was off, the room was really hot, and there was nothing that we could do about it because there was no thermostat for us to put on the fan or the air conditioner, and only one tiny window that did not open all the way. The pool and the sunbathing area by it were dirty. The workout room was dismal, with only two very old treadmills on the verge of breaking down, and one stairmaster that must have come from the last century, and which obviously didn't work. And the floor was very dirty. My head almost hit the ceiling when running on the treadmill. Breakfast was atrocious-the coffee was undrinkable, the pastries were not fresh and not homemade, and they offered a very poor selection of meats/cheeses and cereals. The staff wasn't very friendly, and minimally helpful.