Premium bedding, down comforters, pillowtop beds, in-room safe
Check availability

Reviews of Hotel 43

4 out of 5
Hotel 43
981 Grove St, Boise, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1002 reviews" "
Rating 8 - Good. 220 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wasn’t notified about construction on the property until after booking, but they did make other accommodations for amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Rachele

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All around great experience!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Jodi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff, location and restaurant
Stayed 1 night in Apr 2024
Response from Alexa on Apr 12, 2024
We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and our room was fabulous. The staff were friendly, the upgrades on the hotel tasteful. I will definitely book Hotel 43 again on our next stay in Boise
Stayed 1 night in Apr 2024
Response from Alexa on Apr 6, 2024
We are thrilled to hear you enjoyed your stay and that our staff helped make it memorable. We look forward to seeing you again sometime soon!

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Easy access. This was a no hastles - no drama stay - who could ask for more?
Stayed 1 night in Apr 2024
Response from Alexa on Apr 6, 2024
So happy to hear you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alexa on Apr 6, 2024
Thank you taking the time to leave us a rating - we are glad you enjoyed your stay and hope to see you again!

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Although I only stayed for one night, the hotel met all of my needs and room was very comfortable. They arranged for me to take a shuttle to airport the next morning.
Stayed 1 night in Mar 2024
Response from Alexa on Apr 6, 2024
Hi Brandy, I am thrilled to hear that our wonderful staff helped enhance your stay with us. We look forward to seeing you again sometime soon!

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and efficient staff
Stayed 1 night in Mar 2024
Response from Alexa on Apr 6, 2024
Thank you for taking the time to leave a review and compliment our team. We are thrilled that you enjoyed your stay and hope to see you again soon!

8/10 Good

Jessica

Stayed 1 night in Mar 2024

2/10 Terrible

Tricia

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Keep in mind they are renovating, but they clearly were not prepared to make rooms available. I paid too much for a room that not only didn’t have a hot water for a shower but NO WATER PRESSURE! There was no way to heat up my room because the thermostat was NON WORKING! It was miserably chilly that night and the next morning. The only difference between sleeping on the floor and the bed—a sheet. Some people may like a firm mattress but that was stupid hard. Same for the “pillows” I may as well have used a 2x4 for the comfort it offered. I requested a phone call from manager on Sunday morning when I checked out at 8am, it’s almost noon on Monday and still nothing. Very poor customer service. Truly disappointing.
Stayed 1 night in Mar 2024

8/10 Good

Salma R.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Walking distance to many places was good. Liked the room and the lobby area was great. Just wish they had a breakfast area or a coffee shop in the hotel. Overall it was good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff member was really friendly, efficient and accommodating.
Stayed 1 night in Mar 2024
Response from Alexa on Mar 6, 2024
We are so glad our amazing staff made you feel welcome during your stay with us. We hope to see you again soon!

8/10 Good

Trina

Business traveler
Liked: Cleanliness, staff & service
Nice rooms. No fitness center in site due to construction. Very friendly staff.
Stayed 2 nights in Feb 2024
Response from Alexa on Mar 6, 2024
Thank you for taking the time to leave us a review! We are glad to hear that our staff helped to make your stay with us memorable. While our on-property fitness center is still under renovation, we encourage you to check out our sister property, The Grove's fitness center during your next stay. All of our guests receive complimentary access to their facilities during their stay with us. We hope to see you again soon!

8/10 Good

Therese

Traveled with partner
The room wasn’t dirty but not as clean as I expected. I kept tripping over the bed platform. The staff was very nice and very helpful.
Stayed 1 night in Feb 2024
Response from Alexa on Mar 6, 2024
Thank you for taking the time to leave your feedback regarding your stay. We are happy to hear our amazing staff made you feel welcome and will look into the issues you mentioned. Thank you again and we hope to see you again soon!

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience!
Stayed 1 night in Feb 2024
Response from Alexa on Mar 6, 2024
We are so glad to hear you enjoyed your stay! Thank you for taking the time to leave us your feedback and we hope to see you again soon!

10/10 Excellent

Michael, Everett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, close to everything downtown. Very quiet facility
Stayed 4 nights in Feb 2024
Response from Alexa on Mar 6, 2024
We are so glad you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Jamie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024
Response from Alexa on Mar 6, 2024
We are so happy you enjoyed your stay with us. Thank you for taking the time to let us know - we hope to see you again soon!

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
they are undergoing an extensive remodel. The lobby just reopened and is beautiful. We stayed in a newly remodeled room and it was beautiful. They don’t have onsite pool/fitness but have an arrangement at a place nearby.
Stayed 1 night in Feb 2024
Response from Alexa on Mar 6, 2024
We are so happy you enjoyed your stay and love our new renovations as much as we do! We hope to see you again soon.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Newly renovated room.
Stayed 1 night in Feb 2024
Response from Alexa on Mar 6, 2024
We are so glad you enjoyed your stay and our beautifully renovated rooms and facilities! Thank you for your review, we hope to see you again!

8/10 Good

Tony, Gig Harbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel for years and have always loved it. They have been working on a well deserved remodel and the place looks great. The valet service seems a bit confused on who is staying at the hotel and who is there for Chandlers but hopefully things will smooth out soon. Hose keeping missed cleaning our room one of the days but no big deal. Will be back for the holidays. Would recommend this hotel to everyone.
Stayed 5 nights in Feb 2024
Response from Alexa on Mar 6, 2024
Thank you for your feedback, it helps us continue to improve. We are so glad you love our new look as much as we do! We can't wait to welcome you back sometime soon.

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close everything downtown, great restaurant Chandlers attached...
Stayed 1 night in Feb 2024
Response from Alexa on Mar 6, 2024
Thank you for taking the time to leave us a review. We are thrilled you enjoyed your stay with us and your experience at Chandlers. We hope to see you again sometime soon.

10/10 Excellent

Gregory, Lewes

Traveled with family
Liked: Cleanliness, staff & service
Size Of The Rooms Are Amazing Very Well
Stayed 2 nights in Jan 2024
Response from Alexa on Mar 6, 2024
We are so glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Susan, Sun Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The renovation is completed and the lobby and rooms are beautiful.
Stayed 1 night in Feb 2024
Response from Alexa on Mar 6, 2024
We are so glad you enjoyed your stay and our newly renovated accommodations! We hope to see you again soon.

6/10 Okay

Gail

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction
Loved this hotel and my go to place to stay but now under construction and it’s a mess. Woke up to Jack hammers and hammering directly above my room. No notice of possible construction noise around guest rooms just that some amenities and lobby not available. I would stay somewhere else until back to normal. Not sure why they would book guest directly under rooms above being renovated.
Stayed 1 night in Jan 2024

4/10 Poor

Antony

Traveled with family
Disliked: Amenities
Hotel is being renovated.Had to check in on 2nd floor in a small room.Construction going on in entry & in rooms.Could hear people working early in morning.
Stayed 1 night in Jan 2024
Response from Alexa on Jan 17, 2024
I'm so sorry to hear that you had a negative experience with us. While we do everything we can to mitigate how our current renovations impact the guest experience, we understand the challenges that are still present. We hope you will consider giving us another chance after renovations are complete. We are very excited about the final product. Please let us know if there is anything else we can do to rectify your recent experience.

8/10 Good

Debra

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alexa on Jan 17, 2024
We are glad to see that you enjoyed your stay with us! We are always looking to improve - please feel free to reach out with any additional feedback you may have for us. We hope to see you again soon!

8/10 Good

MARTY

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Hotel was being renovated, so it was a little inconvenient, but the room was great and so was Chandler’s!
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Adriana

Traveled with group
Stayed 1 night in Dec 2023
Response from Alexa on Jan 17, 2024
It looks like your stay did not meet our usual standards. We are always looking to improve - please feel free to reach out to us directly with any additional feedback.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alexa on Jan 17, 2024
We are glad to see that you enjoyed your stay with us! We are always looking to improve - please feel free to reach out with any additional feedback you may have for us. We hope to see you again soon!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Alexa on Mar 6, 2024
We are so glad you enjoyed your stay and hope to see you again soon!

2/10 Terrible

Kim

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We could hear our neighbors whole conversation. This neighbor complained about noise in our room and then my wife was followed by security when leaving the room. Security stood outside of our door listening to our conversations that were private and at one point tried to enter the room after my wife left. I can understand our neighbor could hear us arguing and was “ concerned “ but there is no reason to stand outside of our door after giving us the complaint . I felt like I had zero privacy in a room I paid money for . I’m my opinion too much money . The room resembled that of a motel 6 . The best part was the giant window and the location is close to everything downtown.

2/10 Terrible

Lea, Cottonwood Heights

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurant is fantastic. The hotel was under a very unsafe construction condition. Wires and metal and blocked off doors. The poor staff were in a room, trying to make guest feel better, but service and management were nowhere to be found. The fire alarm went off the first night and we were forced to evacuate. The website lies. I want a refund!
Stayed 2 nights in Dec 2023
Response from D Vitto on Dec 18, 2023
Lea, I am sorry to hear your stay was disappointing. The fire alarm was unexpected but I can understand the disruption would lead to a less than relaxing experience at the hotel. We want to make it right, please review your folio for a service recovery.

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Expensive, run down and dirty.
Stayed 1 night in Dec 2023
Response from Alexa on Jan 17, 2024
I'm sorry to here that your stay did not meet your expectations. We are always looking to improve and hope that you will give us another chance once our full-property renovations are complete. Thank you for taking the time to provide your feedback and please feel free to reach out to us directly with any additional feedback.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Alexa on Jan 17, 2024
Thank you for taking the time to leave us a rating. We are glad to hear you enjoyed your stay and hope to see you again soon!

6/10 Okay

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
They are under construction so it’s just not the upscale experience they usually provide. Price is too high for the inconvenience.
Stayed 1 night in Nov 2023
Response from Alexa on Dec 8, 2023
I'm sorry to hear that you were dissatisfied with your stay with us. I hope you consider giving us another try after our renovations are complete. We are excited about the finished product, and believe our guests will be as well.

2/10 Terrible

Herminia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alexa on Jan 17, 2024
It looks like your stay did not meet our usual standards. We are always looking to improve - please feel free to reach out to us directly with any additional feedback.

4/10 Poor

Edward

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was not aware that there is a MAJOR construction operating in the hotel. Like drilling and noise that will wake you up. Like the entire lobby is closed and moved into a room. This kind of thing usually closes the hotel, but this owner seems to think it’s ok to charge full rate and not let people know you’re staying in a full on construction zone.
Stayed 1 night in Nov 2023
Response from Alexa on Dec 8, 2023
I'm sorry that you were not properly informed about the extent of our renovations at the Hotel. We appreciate your patience as we continue to improve and hope you will consider giving us another chance after renovations are completed.

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alexa on Jan 17, 2024
It looks like your stay did not meet our usual standards. We are always looking to improve - please feel free to reach out to us directly with any additional feedback.

2/10 Terrible

Linda

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible under construction
Yuk! Check3d in and checked right back out. Noisy the rooms are so dated. If you are a female traveling alone it is spooky going thru a garage trying to find elevator the front desk is in a hotel room no thanks
Stayed 1 night in Nov 2023
Response from Alexa on Nov 18, 2023
Hello Linda, I'm sorry to hear that your experience with us did not meet expectations. I have been in contact with Expedia, and rest assured you were not charged for your booking. Please let me know if you have any questions - we are happy to help. I hope you will consider giving us another try once our renovations are completed.

6/10 Okay

Lisa

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alexa on Dec 8, 2023
It looks like your stay did not meet our usual standards. We are always looking to improve - please feel free to reach out to us directly with any additional feedback.

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No luxury without a lobby
So, book elsewhere while the construction is going on- no valet parking, no front lobby entrance/ exit to Chandler’s, no AM room service, no shower cap!
Stayed 1 night in Nov 2023
Response from Alexa on Nov 18, 2023
Hello Suzanne, I'm sorry to hear that your stay did not meet expectations or our usual standard. We understand that the current renovations have changed the guest experience, and appreciate you taking the time to leave your feedback. Please feel free to reach out directly if there is any additional feedback or questions you have. We hope you will consider visiting us again once renovations are complete.

6/10 Okay

Kemp

Traveled with partner
Lots of construction going on. Hard to sleep
Stayed 2 nights in Nov 2023
Response from Alexa on Nov 18, 2023
Thank you for taking the time to leave us a review. I'm sorry to hear that our renovations negatively impacted your stay. Please feel free to reach out with any additional feedback. We are happy to help and hope you will consider visiting us again once construction is completed.

4/10 Poor

Alicia

Stayed 1 night in Nov 2023
Response from Alexa on Dec 8, 2023
It looks like your stay did not meet our usual standards. We are always looking to improve - please feel free to reach out to us directly with any additional feedback.

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alexa on Nov 18, 2023
It looks like your stay did not meet our usual standard. Please feel free to reach out to us directly with any additional feedback. We are happy to help however we can.

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from the room to checking in with the staff. The construction doesn’t affect your stay what do ever. We ate at Chandlers, the restaurant on site and it was the best meal we have had in years. Very expensive but worth it. Thanks hotel 43, would stay again.
Stayed 1 night in Nov 2023
Response from Alexa on Nov 10, 2023
Thank you for your feedback & support. We are thrilled that you enjoyed your stay!

4/10 Poor

Martin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointing stay. We were made well aware of the renovations so none of that affected our stay. The bed was crinkly (mattress protector?) and made too much noise so it was very uncomfortable to sleep on. The bathroom sink drained very slowly and made hand/face washing difficult and messy. The hallways were kept at an uncomfortablely warm temperature. The self park was ok until there was an ice hockey event which filled the parking spaces, even the Hotel 43 designated spots and there was no security or parking attendant to ensure hotel guests had spots available. We ended up parking up a floor and having to walk through the garage to get to the hotel door. Lastly, on our last night staying, we tried to finish our night with a drink at Chandler's and listen to the band but there was no bar seating available. So we let the hostess know we just wanted a drink and enjoy music. She said she would see if a table was available but came back to let us know that no table was available unless we wanted to order food or appetizers. We were disappointed because this was only an hour prior to closing and it felt like our guest status at the hotel wasn't good enough to have a drink at Chandler's. We left disappointed and feeling unwelcome.
Stayed 2 nights in Nov 2023
Response from Alexa on Nov 18, 2023
Martin, I am so sorry to hear that your stay did not meet your expectations or our usual standards. We always want all of our guests to feel welcomed and valued. Thank you for taking the time to leave your feedback. We appreciate the opportunity to improve. Please feel free to reach out to us directly with any additional feedback. We are happy to help and hope you will consider giving us another try in the future.

6/10 Okay

Rose

Stayed 1 night in Nov 2023
Response from Alexa on Dec 8, 2023
It looks like your stay did not meet our usual standards. We are always looking to improve - please feel free to reach out to us directly with any additional feedback.