Ratings based on 945 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Just one night

Posted Oct 10, 2017
Flew in for just one night to catch a Red Sox game. This hotel is perfectly located. Clean. Beautiful. Our suite was perfect. I'll never stay anywhere else.
Comment from Hotel Management
Oct 11, 2017 by HotelMgmt, Hotel Management
Thank you for choosing the Boston Harbor Hotel at Rowes Wharf for your game day visit. We are happy to hear that you enjoyed your accommodations as well as our prime location. We appreciate your feedback and look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Luxury in the heart of Boston

Posted Oct 7, 2017
Amazing place, amazing location. Great bar, restaurant and exercise facilities, including a pool.
Comment from Hotel Management
Oct 9, 2017 by HotelMgmt, Hotel Management
Thank you, Bob, for your lovely review from your visit with us. It was great to read that you enjoyed all that we have to offer here at the Boston Harbor Hotel at Rowes Wharf. It was a pleasure to have you here, and we hope you'll return soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

The best place to stay in downtown Boston

Posted Oct 1, 2017
Elegant, super comfy rooms, excellent staff and amenities, perfect location right on the water, and easy walk to everything downtown. Best hotel experience we've ever had!
Comment from Hotel Management
Oct 2, 2017 by HotelMgmt, Hotel Management
Reading your review has made us extremely happy as we strive to provide every guest with an enjoyable and consistent experience at the Boston Harbor Hotel at Rowes Wharf. We are very pleased to know that you enjoyed our service and your sweet words are truly uplifting. It would be our pleasure to welcome you back very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 18, 2017
Pros: Location
Cons: Breakfast menu and quality of food
Location is great with walking to major areas of boston . Hotel is well maintained and staff very friendly and service oriented. My only recommendation is the hotel needs to compare its food preparation and quality to that of a four seasons or other 5 star. We found the breakfast to be more like what marriott offers vs four seasons. Not enough healthy choices eg yogurt etc Upgrade restaurant quality and hotel would be comparable with other 5 star hotels
Comment from Hotel Management
Sep 19, 2017 by HotelMgmt, Hotel Management
We are happy to read that you were pleased with our staff's stellar service as well as our prime location. However, we regret to hear that you were not impressed by our breakfast. We appreciate your feedback as we continuously strive to improve our guest's experience. We hope you visit us at the Boston Harbor Hotel at Rowes Wharf again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Pros: everything
Cons: Bigger bathtub
Great hotel. big rooms, clean, great location. top of the list.
Comment from Hotel Management
Sep 19, 2017 by HotelMgmt, Hotel Management
Thank you for choosing the Boston Harbor Hotel at Rowes Wharf for your visit to the area, it was a pleasure to have you here. We are delighted you had such a great stay and appreciated your thoughts on our accommodations. We hope you'll think of us again the next time your travels bring you to Boston!
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington, NY

Posted Sep 18, 2017
Great hotel & awesome location. Wonderful staff! Would definitely stay here again next time in Boston. Restaurant (Sea Grill) was also delicious with wonderful service.
Comment from Hotel Management
Sep 19, 2017 by HotelMgmt, Hotel Management
We are extremely proud of the level of service our staff provides to our guests, so it was a joy for us to read your kind comments about our team. Thank you, Alison, we look forward to welcoming you back to the Boston Harbor Hotel at Rowes Wharf the next time you visit the area!
4 out of 5
by A verified traveler from AZ

Ok hotel in Boston Harbor

Posted Sep 16, 2017
Pros: Exercise and SPA very nice
Construction going on next door. I thought the room was over price for ammenities
Comment from Hotel Management
Sep 18, 2017 by HotelMgmt, Hotel Management
It is always our intent for guests to have the ultimate stay, so it was disappointing to learn that we did not impress you at every turn. We appreciate your feedback, Tommy and hope you will allow us another chance to offer you an experience that is nothing short of excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Awesome place to stay!

Posted Sep 16, 2017
Only got to stay one night, had to head back early due to Hurricane Irma, but that one night was outstanding. The room was beautiful, very clean, good TV setup (4k maybe?), nice arrangement of furniture, very comfortable bed, all amenities at your fingertips. We recommend that you get a room with a harbor view, top floor if possible, it's hard to beat that view with such a nice room. The staff were extremely courteous during all interactions, very helpful, concierge and doormen were very knowledgeable of the immediate area, good restaurants, local things to walk to. If you're a patriots fan, it's a quick walk down to the train station for a ride to a game in Foxborough at Gillette stadium :)
Comment from Hotel Management
Sep 18, 2017 by HotelMgmt, Hotel Management
It is heartwarming to know that we’ve succeeded in creating a truly unique and memorable experience for you. Thank you for your sharing your feedback and gracious praise for our team. We hope to have the pleasure of welcoming you back to the Boston Harbor Hotel at Rowes Wharf!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2017
We flew to Boston to celebrate my birthday and extended our stay due to Hurricane Irma. We stayed in both the deluxe Waterview and deluxe Cityview rooms and loved them both. Wonderful stay, wonderful city!
Comment from Hotel Management
Sep 15, 2017 by HotelMgmt, Hotel Management
We aim to create a lasting impression, so we are pleased to hear you had such a wonderful experience with us at the Boston Harbor Hotel at Rowes Wharf! Thank you for your lovely review, we hope to have to have the pleasure of celebrating more milestones with you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
Great location. Fab room. Amazing harbor view. Lots of restaurants along the pretty harbor walk. Helpful concierge service.
Comment from Hotel Management
Sep 13, 2017 by HotelMgmt, Hotel Management
Thank you for rating us so highly! We are delighted you had a pleasant stay and enjoyed your guest room. All of us here at the Boston Harbor Hotel at Rowes Wharf would be happy to welcome you back!